Novotel Kolkata - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.2/5 1,475 reviews

Novotel Kolkata - Hotel & Residences - Image 1
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Action Area 1C, New Town Rajarhat, 700156 KOLKATA, India

Description

Hotel extras

  • 293 Rooms & Suites, and 47 Residence Apartments, with 5 experiential dining outlets

  • Located only 20 minutes away from Netaji Subhash Chandra Bose International Airport

  • Located in proximity to leading commercial & IT- business hubs in the city.

  • 30,000 sq. ft. of events, weddings & meeting space-indoor & outdoor

  • Access to recreational facilities- swimming pool, fitness centre and spa and bus lounge

Our accommodation(s)

Hotel location

Novotel Kolkata - Hotel & Residences

Action Area 1C, New Town Rajarhat
700156 KOLKATA
India

GPS:22.579605, 88.461421

Telephone
Fax +91 33 4032 3334

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

8 

meeting rooms

From 1 to 140 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,475 reviews

TripAdvisor Rating  4.5/5  2,680 reviews

Certificate of excellence 2024

The front desk ladies are very well efficient and helpful specially Ankita and Amandip always smiling faces and genuine

TripAdvisor rating 5.0/5

Bhutia Dawa S Families - TripAdvisor review

It’s always best place to stay and enjoy the hospitality and care with wonderful services offered by the hotel best locations and very convenient to go around for shopping and enjoying the local food and culture of the city which is just amazing

Dear Valued TripAdvisor Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for taking the time to share your positive experience following your recent stay at Novotel Kolkata. We greatly appreciate your kind words and feedback. We are thrilled to hear that Ankita and Amandip from our front desk team left such a positive impression on you with their efficiency, helpfulness, and warm smiles. They embody the high standard of service excellence that we strive to deliver to all our guests. It is truly rewarding to know that you found Novotel Kolkata to be the best place to stay, and that you enjoyed the hospitality, care, and services provided by our team. We take great pride in creating memorable experiences for our guests, and your satisfaction is our utmost priority. We are delighted that you found our hotel's location to be convenient for exploring the city, shopping, and indulging in the local food and culture. Kolkata indeed offers a rich tapestry of experiences, and we are glad that we could contribute to your enjoyment of it. Your kind words serve as a source of motivation for our team to continue delivering exceptional service and creating memorable stays for all our guests. We look forward to welcoming you back to Novotel Kolkata for another wonderful experience in the future. Best regards, Arjun Kaggallu General Manager

Memorable stay

TripAdvisor rating 5.0/5

SandipR134 TripAdvisor review

The booked date was our tenth marriage anniversary. This auspicious incident was coupled with an immensely pleasing hospitality and efforts of Pinky Ghosh in the booking desk. She decked and spiced our precious moments that will turn into cherish able memories.

Dear Valued TripAdvisor Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for choosing Novotel Kolkata to celebrate your special milestone, your tenth marriage anniversary. We are delighted to hear that your stay with us was memorable, and we are honored to have been a part of such a significant occasion in your lives. Pinky Ghosh is indeed a valuable member of our team, and we are thrilled to hear that her efforts at the booking desk contributed to making your stay extra special. We will be sure to pass on your kind words to Pinky and the rest of our team, as they take great pride in delivering exceptional hospitality to our guests. Creating cherished memories is at the heart of what we do, and we are thrilled to hear that we succeeded in making your anniversary celebration a truly memorable one. It is guests like you who inspire us to continuously strive for excellence in everything we do. We hope to have the pleasure of welcoming you back to Novotel Kolkata for many more special occasions in the future. Best regards, Arjun Kaggallu General Manager

Got some serious cooling issues

Customer review rating 0.5/5

Samriddha S. Couples - Confirmed reviews ALL

Have been to Novotel for numerous times now for office meet ups, dates and all that. But this has been the first stay of mine at Novotel and it was sheer disappointment. Be it the air conditioning for which we complained the entire day and even got a technician visited us twice but unfortunately it couldn't be fixed and they kept on saying it's fine. However it was an awful stay.

Dear Sir, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your overall experience not meeting your expectations in certain areas. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to improve the quality of our services and avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Warm Regards, Arjun Kaggallu General Manager

Extremely Good

Customer review rating 5.0/5

Tarun S. Solo - Confirmed reviews ALL

Very Good Hotel , Good and big rooms , amazing view from windows, Very good Breakfast and dinner.

Dear Sir, We very much appreciate your comments regarding your stay at Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I had share your comments with our team and this feedback serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arjun Kaggallu General Manager

Okay

Customer review rating 3.5/5

Santosh K. Business - Confirmed reviews ALL

Okay

Dear Sir, We very much appreciate your comments regarding your stay at Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I had share your comments with our team and this feedback serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. However, we have noted your remarks on maintenance part which is well noted and will be taken care at the earliest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arjun Kaggallu General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 819 reviews 9.6/10 Location
  • 2,766 reviews 8.9/10 Room
  • 7,881 reviews 9.3/10 Service
  • 59 reviews 8.5/10 WiFi
  • 3,403 reviews 8.9/10 Food
  • 1,541 reviews 9.7/10 Vibe
  • 1,142 reviews 8.7/10 Cleanliness
  • 868 reviews 8.7/10 Breakfast

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