Grand Mercure Bandung Setiabudi 5 stars

Customer review rating (ALL Rating) 4.6/5 1,154 reviews

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Description

Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

Our accommodation(s)

Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

GPS:-6.85478, 107.595374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

11 

meeting rooms

From 1 to 700 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,154 reviews

TripAdvisor Rating  4.5/5  3,686 reviews

Certificate of excellence 2023

strategic location, clean rooms, very good facilities

Customer review rating 4.5/5

M. Families - Confirmed reviews ALL

the entire staff provides excellent service...comfortable for enjoying holidays with family

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

service is very good

Customer review rating 4.5/5

Liminggit H. Families - Confirmed reviews ALL

Staff is very kind and friendly. Also clean room.

Dear Mr. t., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Kepler

TripAdvisor rating 5.0/5

Diva B TripAdvisor review

Really2 good service, got good taste in music especially kepler, thanks to valdi, talita, adit,miftah, and firdaus makes the kepler experience great, visit this place to many times, overall its a great nice fun experience, keep the great workk!😌🧡

Dear Ms/Mrs. Diva, Thank you for the astonished feedback on this site. Delighted to read that we managed to exceed your expectation on every level while staying with us. I will definetely convey your kind compliment to Valdi, Talita, Adit, Miftah, and Firdaus from the Kepler Sky Lounge & Bar team. Thank you again for recommending our sky lounge to other travelers and we hope your next visit will be as pleasant as the previous one. Best regards, Engkun Kurnia General Manager

Nice place, big swimming pool area,

Customer review rating 4.0/5

Tmr Families - Confirmed reviews ALL

Its good to stay at Grand mercure Bandung, food was good, locations good, service from the staff are very good, but i felt the room are not soundproof, i think the door gap is too wide, so i can hear noise from outside.

Dear Mr. Tanu Mulyana R., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

We have nice long ied Fitri Holiday in April 2024

TripAdvisor rating 5.0/5

Valora P Families - TripAdvisor review

Its always been great experience with Grand mercure bandung setiabudi hotel, the ambience, pool, and buffer breakfast with numerous options always satiesfied! Not to mention the warm pool that always open, kids and family destination hotel for sure, we surely will come back soo . Thank you for the great hospitality grand mercure bandung setiabudi and @wafa!

Dear Ms/Mrs. Valora, Thank you for the astonished feedback on this site. It is indeed our accomplishment to be able to make your stay most memorable. Very happy to hear that our staff and service met your needs and expectations. Please be assured that I will pass your so kind words about service to all of our team and especially to Wafa. We look forward to welcoming you back very soon. Warm regards, Engkun Kurnia General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 186 reviews 8.4/10 Location
  • 691 reviews 8.3/10 Room
  • 695 reviews 9.4/10 Service
  • 12 reviews 7.9/10 WiFi
  • 603 reviews 8.7/10 Food
  • 367 reviews 8.6/10 Amenities
  • 357 reviews 7.9/10 Cleanliness
  • 329 reviews 8.3/10 Breakfast

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