Mercure Pattaya Ocean Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 338 reviews

Mercure Pattaya Ocean Resort - Image 1
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Description

Hotel extras

  • Ocean resort with mini water park, mini rock climbing & cave

  • 200 metres away from Pattaya beach

  • Walk to beach,Terminal 21 Pattaya, Art in Paradise

  • Pamper your kids everyday with MyKids package

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

Hotel location

Mercure Pattaya Ocean Resort

463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung
20150 PATTAYA
Thailand

GPS:12.94721, 100.887436

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MOLTEN

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  338 reviews

TripAdvisor Rating  4.0/5  947 reviews

Certificate of excellence 2023

A decent 10-night stay

TripAdvisor rating 4.0/5

Aung A TripAdvisor review

The hotel's location is perfect for a pleasant stay. It is away from bustling party areas yet conveniently close to the shopping mall and the beach. I greatly appreciate the complimentary service for registering short-term visitors. The room is nice and clean, suitable for people who aren't overly particular. The room service provided prompt delivery. The hotel maintenance aligns with ACCOR's midscale standard. I reduced my rating by one star due to the staff's manner towards guests, which could be more professional and improved. Despite being a repeat guest and an ACCOR loyalty status classic member, I didn't notice any special treatment or privileges that would distinguish my stay from a regular guest's.

Perfect stay

Customer review rating 5.0/5

Sven R. Business - Confirmed reviews ALL

Super friendly and customer focused team. Rooms in good conditions…. House keeping is doing a great job! WiFi fast and stable enough for HD Streaming :-) Free parking directly at the hotel. Warm welcome specially by Phot at the entrance!!! Many thx for all

Robin

Customer review rating 5.0/5

Robin Solo - Confirmed reviews ALL

Excellent stay

Dear Robin T., We very much appreciate your comments regarding your stay at the Mercure Pattaya Ocean Resort. It is always a pleasure to receive positive feedback with top score. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pablo Lopez General Manager

OK For A Short Stay With Small Children

TripAdvisor rating 3.0/5

TrevTrav TripAdvisor review

My wife and I stayed here for four nights with our friends and their son's family, with two children 5years and 7years. The hotel is well located for a family break with small children at the north end of Pattaya away from the more rowdy end. The hotel is 400mts from the beach side road and 400mts from the back road which has more malls and variation than the beach road’s endless bars and restaurants. You can just flag down and jump on one of the hundreds of “Baht Buses” anywhere on-route, which shuttle along the beach road and return along the back road and get off and on where ever you want. They even go to the Jomtien Beach, the next resort along past Pattaya’s headland. So full marks for location with a family. The hotel itself is OK although a bit disappointing. The staff were friendly and helpful enough, but the rooms are basic and a bit tired and worn, although the room was cleaned everyday and towels changed it seemed like the cleaners were not given much time per room and so the general cleanliness of the room was only just OK. We did not eat at the hotel as there are dozens of varied places to eat only a few minutes walk away, with entertainment and soooo much cheaper than the hotel. A plus is the children’s play pool with slides, waterfall and fun for the kids, which is OK for a short break but the novelty might wear off on a longer stay. OVERALL VERDICT - OK for a short stay with kids for the novelty of the play pool, location good, staff nice, but rooms are under par.

Horrible hotel and ‘Aomaem’ is an ill mannered rude receptionist

TripAdvisor rating 1.0/5

Ibrahim A Friends getaway - TripAdvisor review

Horrible hotel experience thanks to an ill mannered no class receptionist called ‘Aomaem’ who verbally abuses hotel guests just because she feels like it. From dirty towels to broken furniture to lousy internet WiFi. This place is low level no standard cheap hotel in the clothing of a 4 star establishment. They don’t provide bathrobes or slippers unless you request them. Their front desk receptionist are half depressed and the other half are out of control rude people that hotel management has no control over. It’s a little circus that seems to be functioning randomly. Stay away from this place it’s not worth the money.

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Other web-users rate our hotel

  • 949 reviews 9.5/10 Location
  • 1,174 reviews 5.6/10 Room
  • 976 reviews 7.2/10 Service
  • 44 reviews 3.2/10 WiFi
  • 590 reviews 6.5/10 Amenities
  • 536 reviews 5.7/10 Cleanliness
  • 496 reviews 5.3/10 Breakfast
  • 486 reviews 3.1/10 Comfort

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