Name: Mercure London Heathrow Hotel | Hotel in London - Meetings
Address: Shepiston Lane, Hayes, Middlesex, LONDON, UB3 1LP, United Kingdom
Telephone: +442085736162
Rating: 3.7

Mercure London Heathrow Hotel

Hotel for travellers looking for local and authentic experiences

As one of the closest hotels to London Heathrow Airport, the Mercure London Heathrow hotel is your premier choice for airport accommodation. The hotel is the ideal choice for business and leisure travellers alike, with easy-access to central London and plenty of on-site facilities to make your stay a welcome one. Each modern room includes a private bathroom and work desk, while guests can benefit from the hotels on-site gym, restaurant and meeting facilities.

The on-site Borders Restaurant features a selection of international dishes, freshly prepared in-house. Its simple, yet authentic setting makes for a relaxing night, while a cocktail from the bar helps cap off a memorable stay. Guests visiting on business will benefit from the seven dedicated meeting room located on-site, the largest of which can accommodate 180 guests. Ideal for conferences and events, it's the perfect choice for guests.

The hotel is conveniently located just under 2 miles from Heathrow Airport. Public transport is available from terminals 2 & 3. All major routes (M4/M25/A4) are easily accessible making it ideal for corporate and leisure travellers.

A hotel in Heathrow without the roar of aircraft engine! If you value your quiet ''me time'' , you are Welcome!

Manoj Khandekar, Hotel Manager

Hotel extras

7 dedicated meeting rooms accommodating up to 180 guests
Located less than two miles from London Heathrow Airport
Borders Restaurant offers a choice of international cuisine
On-site leisure facilities available to all hotel guests
Nearby transport links to central London

Our accommodation(s)

Room

Standard Room with 1 single bed

One person

Bedding 1 x Single bed(s)

Room

Standard Room with 2 single beds

2 persons

Bedding 2 x Single bed(s)
Views: Bay view

Room

Standard Room with 1 queen-size bed

2 persons

Bedding 1 x Queen size bed(s)

Room

Standard Room with 1 queen-size bed and 1 single pull-out bed

3 persons

Bedding 1 x Queen size bed(s) and 1 x Bunk bed(s)

Room

Superior Room with 1 queen-size bed

2 persons

Bedding 1 x Double bed(s)

Room

Deluxe Room with 1 king-size bed

2 persons

Bedding 1 x King size bed(s)

Room

Superior Non Smoking Room with 1 queen-size bed and Double sofa bed

4 persons

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

Hotel location

Mercure London Heathrow Hotel

Shepiston Lane, Hayes, Middlesex
UB3 1LP LONDON
United Kingdom

GPS:51.494497, -0.430612

+44 20 8573 6162

+44 20 8848 1057

Railway station
Highway exit

HAYES AND HARLINGTON

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

MOTORWAY M4 JCT, 4

Highway exit

Access: 2.41 km / 1.5 mi 30 min walk / 4 min drive

HEATHROW

Railway station

Access: 3.38 km / 2.1 mi 40 min walk / 8 min drive

HARROW ON THE HILL

Tourist attraction

Access: 12.39 km / 7.7 mi 25 min drive

KEW GARDENS

Botanical gardens

Access: 15.61 km / 9.7 mi 20 min drive

WINDSOR & ETON

Tourist attraction

Access: 16.09 km / 10 mi 20 min drive

THORPE PARK

Amusement park

Access: 16.09 km / 10 mi 25 min drive

LEGOLAND WINDSOR

Amusement park

Access: 19.31 km / 12 mi 30 min drive

UXBRIDGE

Shopping centre/mall

Access: 6.44 km / 4 mi 15 min drive

Asda Superstore

Shopping centre/mall

DHL

Company

Access: 1 km / 1 mi 18 min walk / 3 min drive

NESTLE

Company

Access: 1 km / 1 mi 20 min walk / 4 min drive

NIPPON EXPRESS

Company

Access: 1 km / 0.621 mi 15 min walk / 3 min drive

COSTCO

Company

Access: 2 km / 1 mi 30 min walk / 5 min drive

TESCO

Company

Access: 2 km / 1 mi 30 min walk / 6 min drive

BAA

Company

Access: 3 km / 1 mi 6 min drive

BP

Company

Access: 3 km / 2 mi 45 min walk / 6 min drive

CANON

Company

Access: 3 km / 2 mi 45 min walk / 6 min drive

GLAXO SMITHKLINE

Company

Access: 3 km / 2 mi 40 min walk / 5 min drive

IBM UK

Company

Access: 3 km / 2 mi 45 min walk / 6 min drive

MARKS & SPENCERS

Company

Access: 3 km / 1 mi 40 min walk / 6 min drive

ROCKET SOFTWARE

Company

Access: 3 km / 2 mi 45 min walk / 6 min drive

APPLE

Company

Access: 4 km / 2 mi 40 min walk / 7 min drive

SHARP

Company

Access: 4 km / 2 mi 45 min walk / 7 min drive

TOSHIBA

Company

Access: 4 km / 2 mi 40 min walk / 7 min drive

STOCKLEY PARK

Convention centre

Access: 4 km / 2 mi 35 min walk / 8 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Wheelchair accessible
Fitness center
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

BORDERS RESTAURANT

Borders Restaurant offers a versatile dining choice whether for formal or informal dining. The focus is on delivering a contemporary menu with emphasis on fresh and seasonal produce.

Your meetings and events

Room descriptions and layouts

7

meeting rooms

From 1 to 180

attendees

Configuration is not available for these requirements

- Height 3 m
- Theatre style 160 participants
- U-shaped Room 50 participants
- Board-room 60 participants
- Classroom style 84 participants
- Banquet 180 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 16 participants
- Board-room 20 participants
- Classroom style Configuration is not available for this hotel
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 48 participants
- U-shaped Room 20 participants
- Board-room 24 participants
- Classroom style 24 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 48 participants
- U-shaped Room 20 participants
- Board-room 24 participants
- Classroom style 24 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 48 participants
- U-shaped Room 20 participants
- Board-room 24 participants
- Classroom style 24 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.3 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 18 participants
- Classroom style 24 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 8 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
150 m²	3 m	160 participants	50 participants	60 participants	84 participants	180 participants
104 m²	2.3 m	Configuration is not available for this hotel	16 participants	20 participants	Configuration is not available for this hotel	60 participants
50 m²	3 m	48 participants	20 participants	24 participants	24 participants	40 participants
50 m²	3 m	48 participants	20 participants	24 participants	24 participants	40 participants
50 m²	3 m	48 participants	20 participants	24 participants	24 participants	40 participants
39 m²	2.3 m	40 participants	15 participants	18 participants	24 participants	30 participants
14 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	8 participants	Configuration is not available for this hotel	Configuration is not available for this hotel

Configuration is not available for this hotel

Configuration is not available for these requirements

Unsure of the capacity needed for your event?
Convert different units of measurement and make organising your events easier.
This hotel is not suitable for your event?
Look for another hotel

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.7/5 433 reviews

TripAdvisor Rating 3.5/5 1,660 reviews

Good stay

Kim H. Couples - 4/11/2024 Confirmed reviews ALL

Very pleasant friendly staff accomadation was lovely and clean .

Thank you for reaching out to us with a response regarding your stay at Mercure London Heathrow Hotel. We are happy to know that you fully enjoyed your stay with us in all aspects and would certainly share your feedback with the team. Please allow us to host your stay once again should you happen to be staying in the vicinity in the future. Regards, Mercure Team

Type of service expected in an ibis budget

Lauren B. Business - 4/10/2024 Confirmed reviews ALL

We stood at reception for 10 minutes and even shouted hello into the office as no one at the reception desk. There was a traveller wedding taking place the night of our stay. For a hotel advertised as an airport hotel this seems counter productive as people book this hotel for an early night before a flight. The music went on until 11pm and could be heard from both our rooms despite asking for a quiet floor. To drown the music thudding out i tried to turn on the TV to discover no remote control in the room. I tried to call down to reception but was getting a beeping tone as though the line was switched off. I then proceeded to get re dressed to go down to reception to report the missing remote control. After another wait, the receptionist handed me a replacement and said to call if it did not work. I explained the phone wasn’t working properly and his response was it was switched off due to the music. He said the phone would work again once I returned to my room. The remote control did not work so I called down to reception and the gentlemen came up with a working replacement. Once settled into bed after the music stopped we then preceded to hear wedding guests shouting and running up and down the halls until the early hours of the morning. Will not be using this hotel again and will be advising others to avoid

Thank you for your feedback following your recent stay at the Mercure London Heathrow Hotel. We appreciate you taking the time to share your complete experience with us. We take all feedback seriously and will use your comments as an opportunity to review and improve our services accordingly. We hope that you can give us another chance in the future so that we can restore your faith in us. Please do not hesitate to contact us should you have any further queries or require further assistance. Kind regards , Mercure London Heathrow Team

Lovely stay!

Anca M. Business - 4/10/2024 Confirmed reviews ALL

I had a very pleasant experience during my stay! The staff was helpful and welcoming trying to accommodate me at their best. The rooms were spacious, clean and cozy. The food was delicious and diverse offering vegan options. I truly enjoyed my stay and I do recommend this hotel! Thank you Mercure Hotel!

Thank you for reaching out to us with a response regarding your stay at Mercure London Heathrow Hotel. We are happy to know that you fully enjoyed your stay with us in all aspects and would certainly share your feedback with the team. Please allow us to host your stay once again should you happen to be staying in the vicinity in the future. Regards, Mercure Team

Never again

anglermanjohn66 4/5/2024 TripAdvisor review

We stayed for one night which was one night too many! 4 star??! Its no more than 2 at most. Dreadful tiny rooms. Noisy generator outside the bedroom window. Bathroom sub standard with very cheap decor. Absolutely no where near 4 star. Completely misrepresented on the holidays extra site. Would definitely not stay here again. Definately not recomended. Best bit was collecting our car after our holiday to get away from it. Worst night sleep ever too with slamming doors and people running up and down the hallway at 1am, 2am, 3am and 4am. This should be monitored by staff. Mercure should hang their heads in shame. Dire. It was clean to a certain degree.

Good stay, comfortable room.

Connie B. Solo - 3/26/2024 Confirmed reviews ALL

I was very satisfied with the room & the reception staff. I think though that some improvements are needed with regard to the bar offering and the restaurant. When I got to breakfast on Sunday morning there were lots of dirty dishes piled up & there were no more glasses for juice. I also think the staff need not make excuses when asked for something. I had to make a fuss in order to get a cappuccino because apparently the coffee machine was turned off.

Thank you for your feedback following your recent stay at the Mercure London Heathrow Hotel. We appreciate you taking the time to share your complete experience with us. We take all feedback seriously and will use your comments as an opportunity to review and improve our services accordingly. We hope that you can give us another chance in the future so that we can restore your faith in us. Please do not hesitate to contact us should you have any further queries or require further assistance. Kind regards , Mercure London Heathrow Team

In partnership with TripAdvisor