Pullman Changbaishan Resort

Customer review rating (ALL Rating) 4.1/5 121 reviews

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Description

Hotel extras

  • Pullman Changbaishan Resort nestles at the foot of the Changbai Mountains.

  • 20 min drive from Changbaishan Airport, 5 min drive from Xipo hub.

  • Guests can enjoy diverse local and international cuisine at the hotel.

  • Four room styles for guests to choose from: Spring/Summer/Autumn/Winter.

  • Unique birch forest landscape, with perfect combination of nature and pure natural oxygen.

Our accommodation(s)

Hotel location

Pullman Changbaishan Resort

Tianchi Avenue Donggang Town, Fusong County, Tianchi Avenue
134504 BAISHAN
China

GPS:42.1496686, 127.5462117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 750 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  121 reviews

TripAdvisor Rating  4.5/5  16 reviews

Well located and good service

Customer review rating 4.5/5

Wilson Friends - Confirmed reviews ALL

Staff are nice and helpful. Very responsive and caring. Overall a great experience.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lorna Ren GEM

Beautiful Hotel, Good Service, but Poorly Heated

TripAdvisor rating 4.0/5

mimsteroo888 Families - TripAdvisor review

For our trip to see Tianchi, we stayed at the Pullman, which is on the West Slope. The hotel was beautiful, service was good, but it was so poorly heated that walking around the hotel required wearing a heavy winter jacket. The Yuehua restaurant and the driver arranged by the concierge were both pretty good. The spa was a bit sketch. It was also annoying that their payment terminal kept failing transactions. I was able to pay for the rooms with my Amex, but ended up having to pay cash for everything else. The location was 30 minutes from the Songjianghe train station and two hours from the more scenic North Slope in Erdao Baihe, which was a mistake on the part of our planning. Getting to Songjianghe requires another hour and forty train ride from the Changbaishang high speed train station, which is much closer to Erdao Baihe. In hindsight, we should have booked a hotel in Erdao Baihe and saved ourselves hours of train and car rides.

Very good location for visiting entrance west of Changbaishan

TripAdvisor rating 4.0/5

hmsacra Couples - TripAdvisor review

The hotel is very good, excellent room and very clean but heating in the hotel was off, then very very cold inside. Bar, executive lounge and 2 of 3 restaurants were closed. So, although the infrastructure of the hotel is very good, stay was not comfortable due to the temperature inside and lack of options to eat.

attentive staff, great location, great facility

TripAdvisor rating 5.0/5

chyrpykty TripAdvisor review

We spent three nights at this location to visit nearby Changbai Mountain. We traveled as a family with two adults and three young children. Hotel staff: Hotel staff were knowledgeable and attentive to detail. We requested recommendations a number of times for restaurants and itinerary items and the staff gave great advice each time. A visit to Changbai Mountain (both the North and West slopes are easily accessible within a couple hours from the Pullman) is always tricky to arrange because of the weather restrictions. But the hotel staff kept us up-to-date on weather closures and we were easily able to see both slopes during our visit. The staff arranged our tickets and gave us perfect instructions on what to do. Despite being non-Chinese-speaking foreigners, we communicated easily with the staff through WeChat (and some do speak English). Restaurants: Among other restaurants, there is a great Korean barbeque restaurant at the hotel. The menu is simple but fresh and well executed. Atmosphere: The hotel atmosphere is quiet and secluded, like an alpine getaway. When we visited, the hotel was surrounded by a lovely wood. The air was fresh and clean and we could hear the wind in the leaves when we opened our windows. The hotel keeps several pet deer on the grounds, which visitors may pet (but not feed), and they seem friendly and well cared-for. We had plenty of space in our room and the common areas were open and airy. There was ample parking (we drove ourselves).

Dear guests; Thank you for your recognition of the hotel! We are very happy to learn that you had a great time with children in the hotel. I am very happy to see that the deer in the hotel brings you joy. As you said, the hotel not only has complete supporting facilities and convenient transportation, it is a great choice for your holiday. Thank you again for your active comments of the hotel, and look forward to your visit again. good luck! Cola Li Guest Experience Manager

Pleasant experience

TripAdvisor rating 4.0/5

Marc_from_China Couples - TripAdvisor review

Large and comfortable rooms, with excellent bedding. Beautiful swimming pool and other sport facilities. Good restaurants. Friendly staff with excellent service. The only (small) drawback is that the immediate surroundings are of limited interest.

Dear Guest; Thank you for taking the time to review your recent stay. It’s our pleasure to satisfy you with the hotel’s facilities and look forward to your visit again Best Regards! Cola Li Guest Experience Manager

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Other web-users rate our hotel

  • 490 reviews 6.9/10 Location
  • 823 reviews 8/10 Room
  • 1,217 reviews 8.3/10 Service
  • 568 reviews 9/10 Vibe
  • 296 reviews 7.8/10 Breakfast
  • 269 reviews 8.5/10 Cleanliness

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