Novotel Arkhangelsk 4 stars

Customer review rating (ALL Rating) 4.7/5 2,001 reviews

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Description

Hotel extras

  • Located in the very heart of Arkhangelsk on the banks of the Northern Dvina River

  • Fully equipped meeting facilities and free WIFI throughout the hotel

  • Our buffet breakfast is served from 6:30am to 10:30am on weekdays, and until 11am on weekends

  • The 24/7 SVETSKY bar in the hotel lobby offers views of the river and the northern lights

  • Our rooms offer stunning panoramic views of the river and the surrounding countryside

Our accommodation(s)

Hotel location

Novotel Arkhangelsk

Naberezhnaya Severnoy Dviny 55
163000 ARKHANGELSK
Russia

GPS:64.53104, 40.52678

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

REKA

The REKA restaurant invites guests to enjoy a wide range of European and local Pomor cuisine against the backdrop of the magnificent Northern Dvina River. A children's menu is also available, along with special vegetarian and healthy dishes

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 165 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,001 reviews

TripAdvisor Rating  4.5/5  138 reviews

Well located

Customer review rating 4.5/5

Maksim Couples - Confirmed reviews ALL

Good location - within walking distance of all tourist places, many cafes and shops. The hotel itself is located in an interesting new building with a beautiful view of the river

Уважаемый Максим! Благодарим Вас за выбор Novotel Архангельск! Спасибо за то, что вы нашли время поделиться с нами своим мнением и отметили такие преимущества Novotel как расположение отеля. Будем рады видеть Вас у нас в гостях вновь! С наилучшими пожеланиями, Золотая Арина, Заместитель руководителя службы приема и размещения H9…

Too windy

Customer review rating 3.5/5

Alex Families - Confirmed reviews ALL

It was pretty cold outside and the decisive minus for me that it was very windy inside and the wind was cold. I don't feel comfortable when I order a cup of coffee in the lobby and had to take blanket so not to shake of the coldness and windness inside the hotel. There were additional heaters in the rooms but the breakfast lounge was rather cold as well despite the heaters there.

Уважаемый Александр, благодарим Вас за выбор Novotel Arkhangelsk и за обратную связь. Нам всегда приятно получать позитивные отзывы, но мы также очень ценим, когда Вы делитесь с нами теми моментами, которые доставили Вам дискомфорт в ходе Вашего проживания, ведь мы постоянно боремся за повышение качества обслуживания. Позвольте принести наши искренние извинения и заверить Вас, что мы уже приняли в работу Ваши замечания. Надеемся, что сможем приветствовать Вас вновь! С наилучшими пожеланиями, Розова Ольга, Руководитель службы приема и размещения H9…

A nice facility offering comfy rooms, nice service, and gorgeous views of the Northern Dvina River

TripAdvisor rating 4.0/5

Sergey K TripAdvisor review

We stayed at that Novotel for five nights in September as individual tourists (we came to Arkhangelsk by car from Moscow). Three of us. Two standard rooms had been booked two weeks in advance by phone (no prepayment!). The check-in was a tad messy since it appeared that our rooms had no river views. We paid for an upgrade and got ones with a view, but it was so cold inside that an A/C was useless. We asked for another room change. No problem, they said; just pay for an upgrade again. What the hell, folks?! Thanks to God, the issue was solved to our convenience, and further on, our stay was really smooth. The rooms were large, with guest WCs; they faced the river (what sunsets, Jesus Christ!), were well-equipped, and daily cleaned. The guys at the reception were helpful, attentive, and wore real, natural smiles (I mean it! chain hotels' staff usually wear face masks). Open buffet breakfasts were copious, diverse, and quickly replenished. They're served in a hall facing the harbour. We liked their Reka restaurant in the evenings too (see my separate review). They do not offer porter service, but there was always someone to help us with our luggage. Free, validated, guarded, round-the-clock, open-air parking behind a boom bar could accommodate at least twenty cars. To cut a long story short, recommended. (There's no swimming pool in there, however, just a sauna.)

Dear Sergey, thank you for choosing our hotel and for your feedback. We are glad that you appreciated the location of the hotel and the comfort of the rooms. We do apologize for the inconvenience during check in. We will try to do our best to ensure that Novotel Arkhangelsk meets your expectations. We look forward to seeing you again! Kind regards, Olga Rozova Front Office Manager H9764-FO@accor.com

Well located

Customer review rating 3.5/5

Marina S. Business - Confirmed reviews ALL

nice comfortable room, but the breakfasts are quite meagre and not appetizing

Great room with excellent view and perfect attitude from manager

Customer review rating 4.5/5

Mikhail Couples - Confirmed reviews ALL

When I've made a booking I put a desire to extend our stay up to two days instead of one (on web site was possible to make a booking only for 1 day for desired room). And that was realised, we're very happy, thank you)

Уважаемый Михаил, благодарим Вас за выбор Novotel Архангельск. Крайне приятно прочитать Ваши комментарии относительно Вашего проживания и нашей работы. Мы рады, что смогли оправдать Ваши ожидания и Вы остались удовлетворены уровнем сервиса и качеством оказываемых услуг. Спасибо за Ваш отзыв. Мы надеемся, что Ваш следующий визит будет столь же приятным, как и этот. До новых встреч! С наилучшими пожеланиями, Розова Ольга, Руководитель службы приема и размещения H9…

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Other web-users rate our hotel

  • 422 reviews 9.4/10 Location
  • 972 reviews 8.8/10 Room
  • 641 reviews 9.1/10 Service
  • 7 reviews 7/10 WiFi
  • 303 reviews 6.6/10 Breakfast
  • 229 reviews 8.1/10 Cleanliness
  • 189 reviews 9.7/10 Vibe

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