The Park Lane Hong Kong - A Pullman Hotel

Customer review rating (ALL Rating) 4.3/5 4,088 reviews

The Park Lane Hong Kong - A Pullman Hotel - Image 1
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Description

Hotel extras

  • Free WIFI

  • Rebranded in 2015, undergoing refurbishment and upgrade since then.

  • New Executive Rooms and Lounge with free breakfast and discounts

  • Rooftop bar with panoramic view of Victoria Harbour and Park

  • In city centre, 2-minutes from closest metro and bus stops

Our accommodation(s)

Hotel location

The Park Lane Hong Kong - A Pullman Hotel

310 Gloucester Road, Causeway Bay
HONG KONG
Hong Kong SAR, China

GPS:22.281154, 114.186267

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Your meetings and events

Room descriptions and layouts

22 

meeting rooms

From 1 to 400 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,088 reviews

TripAdvisor Rating  4.5/5  3,235 reviews

Certificate of excellence 2023

Without Peer in Causeway Bay. Outstanding Check-In Experience.

TripAdvisor rating 5.0/5

Jonathan C TripAdvisor review

Context: Better half and I. 20th Floor Room. 3 Nights. My better half is Accor Platinum, so she made the booking: that gave us lounge (and other) benefits. We have stayed here several times before. We lived in Hong Kong for 15 years, before leaving in the mid 90’s. While it’s moved on, it’s a town we know. I believe this is the best located Causeway Bay 5* Hotel. But what sets it apart from The Regal & other competitors is the customer focus of the Park Lane’s staff (we’ve stayed in The Regal and Excelsior, before it was demolished). Room is functional, housekeeping is tops. A couple of staff I’d like to recognise (the key reason I give The Park Lane 5* is the calibre of their people): + At check-in, Florance was outstanding. This wonderful young lady recognised our mobility issues and patiently explained the available room types and advantages of each. She also clearly outlined the benefits of my beloved’s Platinum Status (too often today reception staff say “here’s your voucher” and that’s it). Florance truly cared and made my wife feel truly valued. Florence’s hospitality-skills drives my wife to be even more loyal to the brand. + Julius, Neo & their colleagues in the 26th Floor Executive Lounge. I never met the Chef but he/she also deserves a mention. Breakfast spread may be not be the greatest but focus is on quality rather than quantity. And the view is great. Evenings were always relaxed: informal but quality service & quality canapés.

Everything was great!

Customer review rating 5.0/5

Tanyy Families - Confirmed reviews ALL

The family room size was bigger than what we expected. Is spacious for 3 pax ( adults ). Location was great as it is convenient and short walk to train station.

very strategic location.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

near groceries, many food around the hotel.

good location

Customer review rating 4.5/5

Ao Business - Confirmed reviews ALL

pleasant. good location.

Good location, but the front desk staff needs more training

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

This is my first time back to park lane after the pandemic, as always the location is one of the reason i choose to stay here, there is a 24 hr supermarket and everything is just close by. The hotel itself is a little bit old but still okay. We encounter some issue during check in this time with being explained things unclearly with the front desk and my accor member was not recoqnized. but another more senior staff came to help and resolve the issue

Dear Valued Guest, Thank you for taking the time to share your review with us. We value your feedback greatly for us to closely monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely, Guest Experience Manager

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Other web-users rate our hotel

  • 2,893 reviews 9.8/10 Location
  • 3,218 reviews 6.9/10 Room
  • 3,200 reviews 8/10 Service
  • 39 reviews 7.6/10 WiFi
  • 1,097 reviews 6.4/10 Amenities
  • 1,034 reviews 7.5/10 Cleanliness
  • 485 reviews 6.6/10 Value
  • 464 reviews 6.6/10 Breakfast

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