Swissôtel Quito 5 stars

Customer review rating (ALL Rating) 4.7/5 885 reviews

Swissôtel Quito - Image 1
Swissôtel Quito - Image 2
Swissôtel Quito - Image 3
Swissôtel Quito - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • El hotel en Quito se encuentra en una avenida, que conecta el norte con el centro histórico

  • Salón de eventos ideal para ocasiones sociales y de trabajo

  • Visita el restaurante Tanoshii y disfruta de la experiencia Teppanyaki

  • Disfruta del en el Quito Deli de los mejores dulces y tortas.

  • A tan solo 40 minutos en auto del Aeropuerto Internacional Mariscal Sucre

Our accommodation(s)

Hotel location

Swissôtel Quito

Av 12 de Octubre 1820, y Luis Cordero
1721565 QUITO
Ecuador

GPS:-0.2051456359, -78.4855020046

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

16 

meeting rooms

From 1 to 1,500 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  885 reviews

TripAdvisor Rating  4.5/5  1,368 reviews

Certificate of excellence 2023

Awesome Customer Service

Customer review rating 5.0/5

Christopher Friends - Confirmed reviews ALL

Great customer service from the time I check in to when we checked out.

Great Staff

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Spent 3 nights in Quito. The room was lovely. Great view of Cotapaxi mountain. But I couldn’t sleep because the bed was so hard and the air conditioner made the air do dry.

Excellent hotel

TripAdvisor rating 5.0/5

Mktpro99 TripAdvisor review

Very luxurious hotel with excellent dining facilities. Nice welcome party for our group. Service was quite good. The room was very quiet was very comfortable beds. The electric curtains were a challenge. The hotel was situated in a good location for shopping.

Thank you very much for your comment. We are very pleased to know you have enjoyed your stay with us. Hope we can host you again in a near future!

Terrible stay

Customer review rating 0.5/5

Mlf Business - Confirmed reviews ALL

There were many inconvenience, specially with a terrible service of the front desk.

Estimada Sra. Fierro Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Swissôtel Quito. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Swissôtel, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes. Lamentamos que su estadía no haya sido acorde a nuestros standares. Se tomaran los correctivos necesarios para que esto no vuelva a suceder. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Manuel Diaz Front Office Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1514 | Mobil: +59…0 E-mail: md… | www.swissotel.com | www.accor.com

Clean comfy and accommodating!

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

The hotel was conveniently located in Quito. The staff were accommodating to any request we had from storing bags to restaurant recommendations and to securing taxis. Breakfast was delicious with multiple choices! We felt very safe during our entire visit.

Dear Donna S., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Manuel Diaz Front Office Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1514 | Mobil: +59…0 E-mail: md… | www.swissotel.com | www.accor.com

In partnership with TripAdvisor

Other web-users rate our hotel

  • 208 reviews 9.1/10 Location
  • 351 reviews 8.3/10 Room
  • 696 reviews 9.2/10 Service
  • 7 reviews 5/10 WiFi
  • 165 reviews 9.3/10 Breakfast
  • 105 reviews 8.5/10 Cleanliness
  • 63 reviews 6/10 Value

Powered by Trustyou

Our other establishments nearby