Pullman Rotorua 5 stars

Customer review rating (ALL Rating) 4.3/5 2,178 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE certified

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

Our accommodation(s)

Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barrel & Co. Bar and Grill

Farm-to-table cooking that centres around an intimate open kitchen with a welcoming sense of theatre. Barrel & Co. is our cosmopolitan brasserie looking onto Arawa Street.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,178 reviews

TripAdvisor Rating  4.0/5  250 reviews

Certificate of excellence 2023

Very nice room

Customer review rating 4.0/5

Gill Couples - Confirmed reviews ALL

Stayed one night in Rotorua. Very nice hotel room but would suggest you switch positions with the table and the couch. TV not able to be watched from the couch and there was only one chair provided for the table which was odd. We could not watch TV comfortably as it was positioned for watching only in bed.

Good stay

Customer review rating 4.0/5

Jeff H. Couples - Confirmed reviews ALL

Great experience, room was great and bed was fantastic. could not get room service (phone was never answered and just kept ringing. Plumbing issue with bath as could not turn off shower attachment and it leaked all over floor while running bath from taps. Cheers

Amazing Stay!

TripAdvisor rating 5.0/5

kwest56 TripAdvisor review

Location was great, one block from the food district of Eat street; room was very comfortable and spacious, the rain shower had fantastic water pressure, and our room faced the Main Street but was very quiet; service was impeccable and their buffet breakfast was outstanding with a huge assortment of delicious breakfast of items. The staff was very friendly and accommodating and the valet parking was very efficient.

Dear Guest, Thank you for a great review, we hope to see you soon :) Many Thanks, DJ

Good location, excellent facilities

Customer review rating 5.0/5

Sophie Couples - Confirmed reviews ALL

Short weekend getaway following a tough month. The room was very clean, comfortable. We were able to fully relax, with everything we needed in walking distance.

Dear Sophie H., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabel Pullman Rotorua

We will return

Customer review rating 5.0/5

Tiri Business - Confirmed reviews ALL

Great experience overall. Staff helpful and courteous - receptionist who helped with our bags which were in store, she was so small and our bags heavy I want to also mention the wahine Māori barista/restaurant, who showed manaaki/care towards me. Location handy. Good park area for vehicle pick up and park

Dear Tiri B., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabel Pullman Rotorua

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Other web-users rate our hotel

  • 1,022 reviews 7.7/10 Location
  • 1,667 reviews 7.1/10 Room
  • 1,598 reviews 8.1/10 Service
  • 44 reviews 5.2/10 WiFi
  • 538 reviews 7/10 Cleanliness
  • 409 reviews 3.2/10 Value
  • 394 reviews 7.1/10 Breakfast
  • 370 reviews 8.3/10 Vibe

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