Peppers Beach Club & Spa Palm Cove 5 stars

Customer review rating (ALL Rating) 4.2/5 1,549 reviews

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Description

Hotel extras

  • Overlooking a stunning palm-fringed beach and only 20 minutes from Cairns Airport

  • Offering range of accommodation with your choice of ocean, lagoon, or tropical garden views

  • Treat yourself to being pampered at our onsite day spa, conveniently located within the resort

  • Swim up to the pool bar for a snack or cocktail, or dine on variety at La Mesa Restaurant

  • Keep fit in our onsite gym or have a swing on our tennis courts before cooling off in the pool

Our accommodation(s)

Hotel location

Peppers Beach Club & Spa Palm Cove

123 Williams Esplanade
4879 PALM COVE
Australia

GPS:-16.743341, 145.670696

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

La Mesa

La Mesa restaurant offers views of Palm Cove's tropical palm fringed beach. A selection of tastes and plates allows you to style a feast to suit your palate and embark on a culinary journey of the region's best produce.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,549 reviews

TripAdvisor Rating  4.0/5  3,624 reviews

Fabulous, most enjoyable

Customer review rating 4.5/5

L123 Families - Confirmed reviews ALL

We had a 2 bedroom pool view room. It was very spacious but not to big. Good sized fridge. Clean and nicely furnished. Beds were extremely comfortable and overnight was quiet enough for sleeping. The staff were always friendly and helpful.

Dear Leha, Thank you for taking the time to provide me with your feedback. It is a pleasure to read you enjoyed your overall experience with us, especially our rooms and staff service. The team and I value your patronage and we look forward to welcoming you back in the future. Tropical regards, Harry Ha Operations Manager

Good stay

Customer review rating 4.0/5

A T. Families - Confirmed reviews ALL

Good location right on the beach. Rooms are clean and spacious however some areas show aging. Choices for breakfast buffet could be better.

Dear Alice, Thank you for taking the time to provide me with your feedback. It is a pleasure to read you enjoyed your overall experience with us. The team and I value your patronage and we look forward to welcoming you back in the future. Tropical regards, Harry Ha Operations Manager

Bring Your Own Food and Internet

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

PROS: palm cove is a great area, with lots of cute restaurants and shops; staff are very friendly. CONS: there was NO internet in our room, we had to go to the lobby to check our email or check into our flight; the food services were rarely open and difficult to access. We tried to eat at the restaurant three times. The first time it was almost an hour prior to the stated closing time, but we were told that we could not be seated because the kitchen was closing and we could not place an order. The next time we showed up shortly after the restaurant opened for dinner (so that we wouldn’t be turned away for being too late), this time, with about four other parties dining at the restaurant, we were told we could not be seated because a large party was coming and there was not sufficient seating (at first we thought the host was joking because there were so many tables available). The last time we tried to eat there for breakfast, but showed up too early (service didn’t start until 7AM, which is way too late if you’re planning any excursions in the area). We booked the hotel for the pool/swim up bar. The pool is amazing, but when we tried to order drinks at the pool bar, we were turned away because they were too busy. Then, when we came back over an hour prior to the stated closing time, they said they were closing early, even though the pool was still busy and lots of people would have continued ordering drinks. The pool was (understandably) very busy, lots of children and young families. For couples looking for a calm/relaxing vacation, stay elsewhere. But this hotel would be great for families who are not planning on eating at the hotel and who do not need WiFi.

Dear Faith, Thank you for taking the time to provide me with your feedback - it is valued and appreciated. I am sincerely sorry we didn't meet your expectations on this recent stay. We have fixed the wifi issue highlighted in your feedback. I am working with our Food & Beverage team to address this part of our service. The team and I do value your patronage and hope to have the opportunity to welcome you back in the future to make amends. Tropical regards, Harry Ha Operations Manager

Customer review rating 4.5/5

Travis G. Couples - Confirmed reviews ALL

Enjoyable stay with a relaxed feel and a great location.

Dear Travis, Thank you for taking the time to provide me with your feedback. It is a pleasure to read you enjoyed your overall experience with us, especially our location. The team and I value your patronage and we look forward to welcoming you back in the future. Tropical regards, Harry Ha Operations Manager

Perfect holiday destination in so many ways.

Customer review rating 5.0/5

Chris H. Families - Confirmed reviews ALL

Loved everything about this stay. Our family of three. Could have stayed in a 1 bedroom suite. Instead of the penthouse. Due to a strange set of circumstances they can’t sell what looks like a 2 bedroom space as such. They call it a 1 bedroom. Due to some legislation in qld. But other than that it’s been a great holiday pools restaurant accom staff. Couldn’t fault anything.

Dear Chris, Thank you for taking the time to provide me with your feedback. It is a pleasure to read you enjoyed your overall experience with us. The team and I value your patronage and we look forward to welcoming you back in the future. Tropical regards, Harry Ha Operations Manager

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Other web-users rate our hotel

  • 475 reviews 9.4/10 Location
  • 894 reviews 5.3/10 Room
  • 741 reviews 7.8/10 Service
  • 39 reviews 2.7/10 WiFi
  • 594 reviews 8.7/10 Pool
  • 323 reviews 5.2/10 Comfort
  • 288 reviews 3.8/10 Cleanliness
  • 261 reviews 5.9/10 Food

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