Raffles Bali 5 stars

Customer review rating (ALL Rating) 4.9/5 146 reviews

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Jalan Karang Mas Sejahtera 1A, Jimbaran, Bali, 80361 Jimbaran, Indonesia

Description

Hotel extras

  • Luxury resort in Southern Bali, offering 32 private pool villa with panoramic ocean view

  • Raffles Wellbeing Butler Service for every villa.

  • Complimentary daily morning wellness activities.

  • Complimentary daily cultural experience.

  • Complimentary one-time 60 minutes Balinese massage for every direct bookings.

Our accommodation(s)

Hotel location

Raffles Bali

Jalan Karang Mas Sejahtera 1A, Jimbaran, Bali
80361 Jimbaran
Indonesia

GPS:-8.786665, 115.158648

Telephone
Fax +62 361 2015801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 10 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  146 reviews

TripAdvisor Rating  5.0/5  103 reviews

Excellent property and fantastic services

Customer review rating 4.5/5

Kenneth L. Families - Confirmed reviews ALL

It was a great stay at Raffles Bali. All staff at the resort are extremely welcoming and service quality is top notch.

Dear Mr. Kenneth L., We are delighted to hear that you enjoyed your stay at Raffles Bali! Our team takes pride in providing top-notch service to all our guests. We sincerely apologise for the inconvenience caused with the unstable Wi-Fi connection, which you experienced in your villa. Rest assured, our IT Manager will address this issue to help us improve our Wi-Fi quality. Once again, thank you for staying at Raffles Bali and sharing your valuable feedback. Kind regards, Bernadine Suwarsa Hotel Manager

It needs to be improved.

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

I chose to stay in Raffles this time. The scenery is beautiful and the swimming pool is constant. This is the anniversary. After learning about it, the hotel also decorated the room and the anniversary cake, which was more attentive. However, sometimes when you contact the housekeeper on whatsapp, you can't reply in time. Once we had to go to the SPA and contacted the housekeeper to pick us up. We didn't reply to us for 15 minutes. Finally, we called the front desk to pick it up. The reply was that the housekeeper was helping others check in. We ordered the secret cave dinner, and the previous dishes were okay, but when it came to dessert, we ate plastic, and after reacting to the staff, we also got a timely response and compensation. This is Raffles after staying in Ubud. In contrast, I think the check-in experience of Ubud is better. Many of their staff will remember your name and the project you have experienced today. When their staff meet you, they will warmly greet you and discuss today. The activity experience and I don't like onions, but I just mention it on the first day. I don't need to mention it in every subsequent meal, and they will know. But I didn't experience it when I was staying in Raffles.

Dear Mr. Peng C., Thank you for sharing your feedback with us. We are delighted that you enjoyed the beautiful scenery and the thoughtful anniversary arrangements during your stay at Raffles Bali. We sincerely apologise for the inconvenience caused with the delayed responses from our team and the unexpected issue with the dessert. Rest assured, we will address these issues with the team to enhance our service efficiency as well as quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Once again, thank you for staying at Raffles Bali and sharing your valuable feedback. Kind regards, Bernadine Suwarsa Hotel Manager

Loved our stay

Customer review rating 5.0/5

Bernard Couples - Confirmed reviews ALL

Provided my review on TripAdvisor

Dear Mr. Bernard T., Thank you for sharing your wonderful experience at Raffles Bali during your wedding anniversary and birthday celebration. We are delighted to hear that our team went above and beyond to personalize your stay, from handwritten notes to personalized snacks and tea. It is our commitment to ensure that every guest's preferences are taken seriously and catered to with utmost care. We are thrilled to hear that you enjoyed the amenities in the ocean view villa, the well-maintained facilities, and the top-notch breakfast at Rumari. Your kind words about our staff, including our Wellbeing Butler, are truly appreciated. At Raffles Bali, we strive to provide a luxurious and tranquil environment for our guests. Thank you once again for choosing Raffles Bali for your special celebration! We are looking forward to welcoming you back in the future for another memorable experience. Kind regards, Bernadine Suwarsa Hotel Manager

Exceptional in Every Area

TripAdvisor rating 5.0/5

BernardT726 Couples - TripAdvisor review

I Stayed in Raffles Bali for the past 3 nights - where we celebrated our wedding anniversary and my birthday- and what a memorable stay it was! We are used to hotels just providing us the token slice of cake to celebrate the above milestones, so we were surpsied at the lengths that the staff at Raffles Bali went to in preparing our villa for the occasion. To say that our stay is personalized - is not a hyperbole. We were greeted with Handwritten notes each night- as well as little snacks / tea, which the staff prepared according to our preference. There were times when we expressed our likes / dislikes in passing , but every feedback was taken in seriously by the staff there. In our first day, we were personally welcomed by the resort's Director of Culinary and also the General Manager: everywhere we went we were greeted by smiles and undivided attention. Special thanks to our Wellness Butler - who never said no to our requests- and remained contactable throughout the stay. I honestly could not remember a time when we needed something and was left wanting. Communication with the hotel began a week before we arrived. We stayed in the Ocean view villa. Being a new hotel, everything was well maintained , and there were at least 10+ diffient amenities in the toilet drawer.including things like fresh aloe vera and facial wash. The pool was clean and there was more than ample places to lounge aroud. Loved seeing the little birds chill around the villa outside. Breakfast everyday at the Rumari was top notch. Loved the cook to order format - which ensured that the food arrived fresh. The nasi uduk was delicious . We'be been to Bali probably about Six times now, and Raffles Bali is definitely the most luxurious and tranquil of all the five star resorts that we've stayed in. Sometimes it comes at the expense of things to do in the resort. But if a peaceful getaway is what you're after (read: don't want to struggle with crowds to people in the common pool) , Raffles Bali would be the perfect place for you. A bit thank you to the team at Raffles Bali. From the excellent mixologist at the bar, the botanist who gave us a tour, our breakfast waiters and of course our Wellness Butler - thank you for looking after us during our short stay

Dear BernardT726, Thank you for sharing your wonderful experience at Raffles Bali during your wedding anniversary and birthday celebration. We are delighted to hear that our team went above and beyond to personalize your stay, from handwritten notes to personalized snacks and tea. It is our commitment to ensure that every guest's preferences are taken seriously and catered to with utmost care. We are thrilled to hear that you enjoyed the amenities in the ocean view villa, the well-maintained facilities, and the top-notch breakfast at Rumari. Your kind words about our staff, including our Wellbeing Butler, are truly appreciated. At Raffles Bali, we strive to provide a luxurious and tranquil environment for our guests. Thank you once again for choosing Raffles Bali for your special celebration! We are looking forward to welcoming you back in the future for another memorable experience. Kind regards, Bernadine Suwarsa Hotel Manager

Good stay

Customer review rating 4.5/5

L. Families - Confirmed reviews ALL

We had a wonderful stay at Raffles. Friendly staff and butler. The view of the Room is stunning. We enjoyed the privacy of the hotel with the limestone private pool that captured the heat during the day and keep the pool warm during night time. The in villa dinner experience made our stay perfect. The gazebo created a secluded environment with utmost privacy.

Dear Ms. Lai Ping L., Thank you for sharing your feedback regarding your recent stay at the Raffles Bali. It is always a pleasure to receive positive feedback! We are delighted to hear that you had a wonderful stay with us and enjoyed the stunning view from your room as well as the in villa dining experience that made your stay perfect! Our team takes pride in providing friendly service and ensuring utmost privacy for our guests. We look forward to welcoming you back for another memorable experience. Kind regards, Bernadine Suwarsa Hotel Manager

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