Novotel Cairns Oasis Resort 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,057 reviews

Novotel Cairns Oasis Resort - Image 1
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Description

Hotel extras

  • Cairns' only swim up pool bar

  • Relaxed contemporary dining at Moku

  • Free, high-speed WiFi throughout the hotel

  • 55" LCD TVs with Chromecast in all guest rooms

  • Modern conference and event spaces with natural light

Our accommodation(s)

Hotel location

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Australia

GPS:-16.918613, 145.772766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,057 reviews

TripAdvisor Rating  4.5/5  452 reviews

Certificate of excellence 2023

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Lovely hotel but what made it great was all of the team, they were all so lovely to deal with!

Dear Mark, Thank you for the great review of our hotel! Happy to read the team looked after you. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Hiddink Front Office Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Pleasant stay

Customer review rating 4.0/5

Maria Solo - Confirmed reviews ALL

It was very good. My only gripe was the drunk and drinking people at the pool, quite noisy and loud. When swimming I kept on coming across lemon slices, straws, and other stuff that came from the bar. Also, the pool looked rather cloudy and dirty when I was swimming there. The room was great and clean, however the bed was quite soft, like the mattress was rather worn. Other than that, it was a very nice and relaxing stay, which is what I was looking for.

Dear Maria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Hiddink Front Office Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Great stay during school holidays

Customer review rating 4.0/5

Sandii Families - Confirmed reviews ALL

We have returned to the Cairns Novotel Oasis during school holidays because it's such a great place for kids. They love the huge beach pool and the kids activities every day. There seems to be quite a lot of new staff which is great. Also saw a few familiar faces. Service at the bar areas was at times very slow. We would have purchased a lot more food and drink if we didn't have to wait so long! I think QR codes at all tables, including around the pool, is definitely an opportunity for the Novotel.

Dear Sandii, We very much appreciate your comments regarding your stay at the Novotel Cairns Oasis Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have made note as well of your feedback and will pass this onto the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Hiddink Front Office Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Customer review rating 3.0/5

Tina Families - Confirmed reviews ALL

The outdoor facilities were great however for the price we paid for the accommodation the room was very dated.

Dear Tina, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kim Hiddink Front Office Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Amazing place for our family

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We loved the accommodation and activities for kids. The only yhing that would improve was more pool bar staff

Dear Katie, We very much appreciate your comments regarding your stay at the Novotel Cairns Oasis Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Hiddink Front Office Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

In partnership with TripAdvisor

Other web-users rate our hotel

  • 955 reviews 9.4/10 Location
  • 1,521 reviews 7/10 Room
  • 1,878 reviews 8.6/10 Service
  • 19 reviews 8.4/10 WiFi
  • 934 reviews 8.8/10 Pool
  • 672 reviews 7.4/10 Food
  • 634 reviews 7/10 Cleanliness
  • 554 reviews 5.2/10 Comfort

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