ibis Chalon-sur-Saône North (Hotel renovated) 3 stars

Customer review rating (ALL Rating) 4.6/5 901 reviews

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Description

Hotel extras

  • 24-hour reception staff

  • Free parking in front of the hotel

  • Accueil Vélo, Route 71 and Green Key certifications

  • Renovated rooms Communicating rooms on request

  • 15% discount at the Courtepaille grill

Our accommodation(s)

Hotel location

ibis Chalon-sur-Saône North (Hotel renovated)

Rue Paul Vachet
71100 CHALON SUR SAONE
France

GPS:46.796165, 4.838347

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BAR

Non contractual photo

The Bar : a friendly place to get together at any time of day.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 25 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  901 reviews

TripAdvisor Rating  4.0/5  322 reviews

Great staff

Customer review rating 4.0/5

Dave B. Couples - Confirmed reviews ALL

Had a great welcome and personal experience here. Only downside was the room size was small with little room for two adults to pass each other.

Good morning, We are very happy to see your satisfaction. Do not hesitate during your next stay to ask for a more spacious room. We hope to welcome you soon in our establishment. Justine, Executive assistant.

Great stay

Customer review rating 5.0/5

Liza B. Couples - Confirmed reviews ALL

Clean , comfy room. Friendly staff and good breakfast choice.

Nice room

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The receptionist ( I asked her name but I forgot, sorry) gave us a nice room with parket floor because of my allergy for dogs. Also she prepared for us a nice pizza and did not want to go out for dinner because we had a long trip and were tired. We ate outside on the terras : it was all perfect.

Dear Pierre V., We very much appreciate your comments regarding your stay at the ibis Chalon-sur-Saône Nord (Hôtel rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine / Manager

Ibis Chalon Sur Saune good stay

Customer review rating 3.5/5

Quackyduck2 Couples - Confirmed reviews ALL

Very very disappointed that we were not informed that the Courtepaille had closed down. The only reason we stay at this hotel is that we’re both disabled and can just walk next door to restaurant. Will not be staying here again.

Dear JUDITH S., We very much appreciate your comments regarding your stay at the ibis Chalon-sur-Saône Nord (Hôtel rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the closure of the restaurant which is beyond our control. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle and her team

Checkout problem

Customer review rating 3.0/5

John Y. Couples - Confirmed reviews ALL

Am regular Accor customer. Always book and prepay online. Asked if breakfast required on arrival. Declined. On checkout left key in box provided. Chasef through car park by receptionist who thought I had not paid. Returned to hotel and explained. She then suggested breakfast taken and not paid for having realised room was paid for. Bad and very embattssing experience. Shall rethink my future accommodation requirements.

Dear JOHN Y., Thank you for taking the time to tell us about your experience at the ibis Chalon-sur-Saône Nord and for your loyalty. I'm sorry that your experience did not meet your expectations; allow me to express my most sincere apologies. Please be assured that we are taking appropriate action to resolve the issue and prevent this from happening again. We appreciate you sharing your concerns and hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle and her team

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Other web-users rate our hotel

  • 181 reviews 8.5/10 Location
  • 440 reviews 7.3/10 Room
  • 488 reviews 9.4/10 Service
  • 268 reviews 8.8/10 Breakfast
  • 160 reviews 9.3/10 Cleanliness

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