Novotel Brugge Centrum 3 stars

Customer review rating (ALL Rating) 4.2/5 1,169 reviews

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Description

Hotel extras

  • In the heart of the city centre

  • All historical sights within walking distance

  • Bars, museums and shops around the corner

  • Delicious breakfast buffet and bar

Our accommodation(s)

Hotel location

Novotel Brugge Centrum

Katelijnestraat 65B
8000 BRUGGE
Belgium

GPS:51.201848, 3.227073

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

We welcome you in our trendy and cosy bar, where you can watch your favorite sport on large screen.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,169 reviews

TripAdvisor Rating  4.0/5  3,585 reviews

Perfect choice for accommodation in Brugges!

TripAdvisor rating 5.0/5

CleidsonMoraesRJ TripAdvisor review

We traveled as a family for the end-of-year holidays in January 2023. Certainly one of the best experiences we've had, excellent from check-in to check-out, and everything exceeded expectations. A fantastic hotel with friendly and courteous staff who take great care to ensure that your stay is an enjoyable experience. Breakfast is very varied and delicious, especially the waffles, jams and croissants. The rooms are large and very quiet, and the beds are comfortable. The location is privileged, just a few minutes walk from the main tourist attractions. There is a lounge bar where you can relax after a day's sightseeing in the beautiful city of Bruges. It's the kind of accommodation that makes your trip special, with great memories. We love it and recommend it. How friendly the people of Bruges are!

Good hotel just outside the main city centre

TripAdvisor rating 4.0/5

jh82014 TripAdvisor review

Stayed here in May with my family on our Trip to Bruges. Good hotel. Little dated rooms but they served a purpose. Did not have breakfast as thought it was quite expensive but did use the bar. Good service from all the staff and good prices. Would gladly return.

Needs heavy renovation

TripAdvisor rating 1.0/5

viewer19 TripAdvisor review

The location was perfect. The room was dirty , the curtains and the carpet had stains.The bathroom needs renovation and cleaning and the rest of the room as well. They didn’t change the towels daily and they didn’t provide us with hand soap , shampoo and conditioner so we had to tell them . Still they forgot to give us hand soap . The breakfast was great .

Very good stay in centrum

Customer review rating 4.5/5

Torben J. Families - Confirmed reviews ALL

BUT the breakfast is too expensive.

Dear Torben, Thanks for taking the time to share your opinion of your stay at our hotel. We are delighted to hear that you had a very good stay with us and appreciated our central location. It's great to know that our hotel served as a convenient base for your exploration of Bruges. We understand your concern about the breakfast pricing. While we strive to offer a wide variety of quality options in our breakfast buffet, we acknowledge that it may not suit everyone's budget. We appreciate your feedback and will take it into consideration. We are glad that you found an alternative solution at the nearby Carrefour for your morning meals. We hope that we have the pleasure of seeing you again in the future. Best regards,

Impossible to receive an invoice !!!!!!!!!!!!!!!!

Customer review rating 0.5/5

Christophe Business - Confirmed reviews ALL

amazingly bad experience ! I had the bad luck to check-out just one day before the hotel closes for renovation ... they promised to send my invoice, but I never received it ! there is more than 1 week I try to contact somebody to get my invoice, but the system is done that there is no way to contact anybody ! never go to an hotel just before it will close !!!

Dear Christophe, Thank you for taking the time to review your stay. We apologize for the inconvenience you faced regarding the invoice. Our hotel was indeed closing for renovations, but we understand the importance of providing timely and accurate billing information. We assure you that our team is committed to resolving this issue for you. We hope you will visit us again once the renovations are complete to enjoy the improvements. Best regards,

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Other web-users rate our hotel

  • 1,210 reviews 9.4/10 Location
  • 1,343 reviews 5.4/10 Room
  • 921 reviews 9/10 Service
  • 17 reviews 8.1/10 WiFi
  • 775 reviews 5/10 Comfort
  • 741 reviews 8.4/10 Breakfast
  • 484 reviews 6/10 Cleanliness
  • 322 reviews 3.2/10 Vibe

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