Novotel Annecy Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,673 reviews

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Description

Hotel extras

  • 5-minute walk to Lake Annecy and the Old Town.

  • The Craic restaurant and bar - large terrace with petanque court

  • Conference hall with control room & 11 meeting rooms with natural daylight

  • Undercover private car park (paid)

  • Your children will be our guests: family rooms, free breakfast, loan of cot

Our accommodation(s)

Hotel location

Novotel Annecy Centre

1 Place Marie Curie, 1 Avenue Berthollet
74000 ANNECY
France

GPS:45.903099, 6.12251

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Craic

Designed during a complete renovation of the Novotel Annecy Atria that houses it, The Craic is a new lively spot in Annecy centre. Mathieu Laville, talented young restaurant chef, claims modern cuisine.

Book

Your meetings and events

Room descriptions and layouts

14 

meeting rooms

From 1 to 140 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,673 reviews

TripAdvisor Rating  3.5/5  370 reviews

Outrageous poor manager double charge with no returns, incompetent to the core

TripAdvisor rating 1.0/5

wanderingpapillon Families - TripAdvisor review

We checked in to Annecy on Sunday. We had already prepaid for our rooms and told the lady at the check in that this was the case twice. She insisted that we didn’t, so we paid again because there was a marathon going on in the city and hotels were booked full. That day we called our third party agency that had booked this hotel for us and they confirmed that everything had been prepaid and that the hotel told them they would return the fees to us once the manager came in on Monday. On Monday morning, at checkout we confirmed again with the hotel that they were aware that we were double charged and would take care of it that day. Today, on Wednesday, we still had received no news and our third party agency called them again and said the hotel was still checking on the case and hadn’t began any return fee proceedings when they knew we had been double charged days ago. This is absolutely unacceptable behavior and I have never seen such incompetency in management in the roughly thirty countries I’ve been to.

Fantastic stay, staff were very friendly!

Customer review rating 5.0/5

Dave A. Families - Confirmed reviews ALL

Great stay with wonderfully friendly staff. The room was lovely and facilities were on point. No complaints at all.

Dear Dave, We thank you for the review you left on our hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Greetings !!

Great stay

Customer review rating 4.5/5

Emma Families - Confirmed reviews ALL

Lovely hotel in the centre, very clean and great bar and food.

Dear Emma S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La réception du Novotel Annecy Centre

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Excellent emplacement !

Madame W., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées.

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

PRO : - PERSONNEL EXTREMEMENT SYMPATHIQUE CONVIVIAL SERVIABLE - RESPECT STATUS PROGRAMME ALL REWARD - ROOM UPGRADE CON : - HORAIRES CHECK IN / OUT TROP RESTRICTIFS INCOMPATIBLES AVEC DEPLACEMENTS PROFESSIONNELS - SERVICES RESTAURATION SATURES SUR CE SEJOUR DU AU WE CHASSE CROISE VACANCES SKI - PARKING SOUTERRAIN IMPRATICABLE (LARGEUR VEHICULE) - FENETRE CHAMBRE OPAQUE (CONDENSATION PERMANENTE DOUBLE VITRAGE ENDOMMAGE)

Monsieur A., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Annecy Centre. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 930 reviews 7.6/10 Location
  • 1,021 reviews 7.1/10 Room
  • 1,025 reviews 8.7/10 Service
  • 7 reviews 9.1/10 WiFi
  • 500 reviews 7.6/10 Breakfast
  • 359 reviews 7.4/10 Cleanliness
  • 231 reviews 3.4/10 Value
  • 91 reviews 9/10 Bar

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