Novotel London Excel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,370 reviews

Novotel London Excel - Image 1
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7 Western Gateway, Royal Victoria Dock, E16 1AA LONDON, United Kingdom

Description

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • 2 DLR stations and 1 Elizabeth line nearby

  • 5 minutes' drive to London City Airport

  • On-site restaurant and bar with outside terrace

  • Views of the Docklands, O2 Arena, and Canary Wharf

Our accommodation(s)

Hotel location

Novotel London Excel

7 Western Gateway, Royal Victoria Dock
E16 1AA LONDON
United Kingdom

GPS:51.507933906029066, 0.0232424366007321

Telephone
Fax +44 20 7540 9710

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

UPPER DECK RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Your meetings and events

Room descriptions and layouts

13 

meeting rooms

From 1 to 80 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,370 reviews

TripAdvisor Rating  4.0/5  3,314 reviews

Certificate of excellence 2024

Great Hospitality!

TripAdvisor rating 5.0/5

Don F TripAdvisor review

Great hospitality from the team at Novotel! We hosted a business event and it was top notch. The staff were excellent, especially Hassan and Klea!

Hi donfl4262AC, Thank you so much for taking the time to rate your stay with us. We're always absolutely thrilled to read about great experiences with our team, so thank you so much for this. We'll be sure to pass your message onto Klea and Hassan , and hope to be able to welcome you back again soon. Best, Aurelija Revuckaite Guest Experience Manager

Great location, great staff

Customer review rating 4.0/5

Miitch Families - Confirmed reviews ALL

We came for mums 60th Birthday and the team decorated the rooms with balloons and a sweet plate which was really appreciated. Check in was a bit of a nightmare as there was an issue with the card machine and it kept on saying declined no matter what card we used.

Thanks for your time to review us. I am glad you enjoyed the views and location worked for you but saddened to read you faced a few issues during your stay. Please rest assured all feedback is taken seriously and i will personally investigate the concerning thoughts you've share in order to rectify and prevent from happening in the future. Thank you again and we hope you give us another try. Warm Regards, Aurelija Revuckaite Guest Experience Manager

A lovely stay

TripAdvisor rating 5.0/5

horanshealthstorese TripAdvisor review

Very comfortable stay. Food was good too. Klea in the bar was very helpful and efficient. Location is perfect for London Excel

Hi horanshealthstorese, So glad to hear you had a lovely and comfortable stay with us! It's great that you enjoyed the food, and we'll be sure to pass your compliments along to Klea for her helpfulness and efficiency at the bar. Our location near the London Excel couldn't be better, and we're delighted it worked well for you. Thanks for choosing us, and we hope to welcome you back again soon! Kind regards, Aurelija Revuckaite Guest Experience Manager

Well located very good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Excellent

We were so chuffed to make your stay pleasant, at Novotel our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.co.uk/Hotel_Review-g186338-d291617-Reviews-Novotel_London_Excel-London_England.html Thanks again so much and hope you would come back and visit us soon! Warm Regards, Aurelija Revuckaite Guest Experience Manager

Lovely stay

Customer review rating 4.5/5

Stacey P. Families - Confirmed reviews ALL

We recently stayed at the Novotel for the Disney exhibition. Was the perfect location, the hotel was clean and staff were friendly. Would recommend.

We were so chuffed to make your stay pleasant, at Novotel our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.co.uk/Hotel_Review-g186338-d291617-Reviews-Novotel_London_Excel-London_England.html Thanks again so much and hope you would come back and visit us soon! Warm Regards, Aurelija Revuckaite Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,166 reviews 9/10 Location
  • 1,695 reviews 6.8/10 Room
  • 1,459 reviews 7.5/10 Service
  • 42 reviews 5.3/10 WiFi
  • 777 reviews 6/10 Cleanliness
  • 645 reviews 6.7/10 Breakfast
  • 376 reviews 5.3/10 Food
  • 343 reviews 5/10 Value

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