Mercure Canberra 4 stars

Customer review rating (ALL Rating) 4.3/5 2,096 reviews

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Description

Hotel extras

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • Meeting Space, Gym, Wifi, Onsite Parking available.

  • 10 minutes from the airport and close to public transport options.

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home.

Our accommodation(s)

Hotel location

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australia

GPS:-35.276066, 149.143494

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,096 reviews

TripAdvisor Rating  4.0/5  2,256 reviews

Certificate of excellence 2023

Quiet and central

Customer review rating 4.0/5

Linda Couples - Confirmed reviews ALL

Room very quiet and comfortable. Location excellent. Front desk staff very good.

Dear Linda H., Thank you for your review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback. We take great pride in our commitment to providing excellent service and we are pleased to hear that your experience was overall positive. We would like to thank you again for sharing your thoughts with us. Your review is incredibly valuable and helps us continue to improve the quality of our service. We look forward to seeing you again soon! Sincerely, Lukas Wilfling General Manager Mercure Canberra

Enjoyable stay.

Customer review rating 4.5/5

Jean D. Couples - Confirmed reviews ALL

Always enjoy our stay with you. One little fault a Queen size sheet on a King size bed.

Dear Jean W D., Thank you for your positive review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback. We take great pride in our commitment to providing excellent service and we are pleased to hear that your experience was overall very positive! We are glad to hear that all the staff you encountered during your stay were all very friendly and helpful and that you always enjoy staying with us. We would like to thank you again for sharing your thoughts with us. Your review is incredibly valuable and helps us continue to improve the quality of our service. We look forward to seeing you again soon! Sincerely, Lukas Wilfling General Manager Mercure Canberra

Pleasant stay in Canberra.

Customer review rating 4.5/5

Steve S. Business - Confirmed reviews ALL

Staff friendly and attentive throughout stay. Room was modern, clean & quiet.

Dear Steven S., Thank you for your positive review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback. We take great pride in our commitment to providing excellent service and we are pleased to hear that your experience was very positive due to your quiet room and our friendly staff. We would like to thank you again for sharing your thoughts with us. Your review is incredibly valuable and helps us continue to improve the quality of our service. We look forward to seeing you again soon! Sincerely, Lukas Wilfling General Manager Mercure Canberra

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Everything was great except for the Aircon - was very noisey but had to have it on as too warm and still if not.

Dear Jacqueline A., Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We appreciate hearing about your experiences and are sorry to hear that we did not meet your expectations. At Mercure Canberra, we always strive to provide the best possible experience for all of our guests. We understand how important it is for guests to have a comfortable stay, so any maintenance issues are taken seriously. We regret that we were unable to address this issue during your stay and apologize for any inconvenience caused. Your comments have been passed onto our team. We value our customers and thank you for bringing this matter to our attention. Our team is committed to providing a pleasant stay with each visit and hope that you will give us another chance in the future. Sincerely, Lukas Wilfling General Manager Mercure Canberra

Pleasant stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Extremely good customer service.

Dear LINH N., Thank you for your positive review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback. We take great pride in our commitment to providing excellent service and we are pleased to hear that your experience was a positive one due to the excellent customer service from our friendly staff. We would like to thank you again for sharing your thoughts with us. Your review is incredibly valuable and helps us continue to improve the quality of our service. We look forward to seeing you again soon! Sincerely, Lukas Wilfling General Manager Mercure Canberra

In partnership with TripAdvisor

Other web-users rate our hotel

  • 698 reviews 9/10 Location
  • 1,348 reviews 7.2/10 Room
  • 1,056 reviews 8.7/10 Service
  • 27 reviews 2.5/10 WiFi
  • 422 reviews 7/10 Cleanliness
  • 387 reviews 7.4/10 Breakfast
  • 254 reviews 5.8/10 Value
  • 16 reviews 2.1/10 Wellness Area

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