Grosvenor Hotel Adelaide 3 stars

Name: Grosvenor Hotel Adelaide - AccorHotels - Meetings
Address: 125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade, ADELAIDE, 5000, Australia
Telephone: +61884078888
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 3,895 reviews

15 15 photos/video

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade, 5000 ADELAIDE, Australia

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Grosvenor Hotel Adelaide

The Grosvenor Hotel Adelaide is an economy hotel superbly situated on North Terrace in the heart of the city, close to Adelaide Convention Centre, Adelaide Oval, Adelaide Festival Centre and Rundle Mall shopping precinct. Offering a wide range of rooms & suites makes this the ideal choice for business & leisure travellers. Facilities include 24 hr reception, complimentary WiFi and parking available.

With its exceptional location, Grosvenor Hotel Adelaide provides an excellent base for exploring Adelaide. Guests staying at this beautiful Adelaide hotel are within easy reach of Adelaide Central Markets, Adelaide Zoo, Adelaide Botanic Garden, Haigh's Chocolate Visitor Centre, the National Wine Centre of Australia and Torrens Riverbank Precinct, with the Adelaide Oval and Adelaide Festival Centre. Guests looking to sample local wines are just over an hour's drive from the Barossa Valley wine region.

Guests staying at Grosvenor Hotel Adelaide can explore the area, with a number of tours available. This impressive Adelaide hotel is a pick-up point for many of the sight-seeing tours of the city, the Barossa Valley, Adelaide Hills and Kangaroo Island.

Grosvenor Hotel Adelaide is open for business and your health and safety is our absolute priority.
We have introduced intensified hygiene & prevention measures to ensure your safety and are accredited under The ALLSAFE label.

Neil Paterson, Hotel Manager

This hotel is open for business and your health and safety is our absolute priority.
We have introduced intensified hygiene & prevention measures to ensure your safety and are accredited under The ALLSAFE label.
Grab n Go Continental Breakfast is available from 7.00am-9.30am daily.
A Nearby local restaurant is available for dine-in with chargeback options to your hotel room.

Hotel extras

Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.

Our accommodation(s)

Room

Standard Room 1 Queen Bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)

Room

Standard Room 2 Queen Beds

4 pers. max
24 m² / 258 sq ft

Bedding 2 x Queen size bed(s)

Room

Superior Room 1 Queen Bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)

Room

Superior Room 2 Queen Beds

4 pers. max

Bedding 2 x Queen size bed(s)

Room

Superior Room 2 Single Beds

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Single bed(s)

Room

Executive Room 1 Queen Bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

Suite

Suite 1 King Bed

2 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: City View

Hotel location

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

GPS:-34.922246, 138.596574

+61 8 8407 8888

+61 8 8407 8866

CASINO ADELAIDE

Casino

Access: 100 m / 0.06 mi 3 min walk

PARLIAMENT HOUSE

Historic monument

Access: 100 m / 0.06 mi 4 min walk

FESTIVAL THEATRE

Opera/symphony/concert hall

Access: 300 m / 0.19 mi 5 min walk / 1 min drive

ART GALLERY MUSEUM

Museums

Access: 500 m / 0.31 mi 8 min walk / 2 min drive

PARKLANDS

Botanical gardens

Access: 1 km / 0.62 mi 10 min walk / 3 min drive

GOLF LINKS

Sports centre

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

AQUATIC CENTRE

Sports centre

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

ZOO

Zoo

Access: 2 km / 1.24 mi 15 min walk / 4 min drive

ADELAIDE BOTANICAL

Botanical gardens

Access: 3 km / 1.86 mi 20 min walk

BOTANICAL GARDENS

Botanical gardens

Access: 3 km / 1.86 mi 20 min walk / 5 min drive

ADELAIDE ZOO

Zoo

Access: 3 km / 1.86 mi 20 min walk

ADL ENTERTAINMENT

Entertainment centre

Access: 3.5 km / 2.17 mi 25 min walk

ADL CONVENTION

Convention centre

Access: 0 m / 0 mi 1 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Car park
Pets not allowed
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
100% Non Smoking Property

Near the property

Car park

Breakfast

Non contractual photo

Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy danishes, cereal, fruit, juice, tea and coffee.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5 3,895 reviews

TripAdvisor Rating 3.0/5 3,065 reviews

Great location and value for money

Anne E Families - 4/25/2024 TripAdvisor review

Lots of room. Great comfy beds and pillows. Very quiet and great location. Staff super friendly and appreciated the reasonably priced late checkout. Will definitely stay here again. Close to shopping and restaurants. Very happy with our choice of hotel

Good stay

Jamie W. Business - 4/22/2024 Confirmed reviews ALL

Friendly and helpful check-in after a long flight was appreciated, fantastic clean rooms and great facilities.

Dear Jamie Barry W., Thank you for choosing Grosvenor Hotel Adelaide for your recent stay and for sharing your feedback with us. We are delighted to hear that you had a good experience with us. We are thrilled to hear that our staff, especially Amelia and Hassan, provided you with friendly and helpful service after your long flight. Your kind words will be shared with them as recognition of their excellent service. We are also pleased to hear that you found our rooms clean and our facilities great. Your comfort and satisfaction are our top priorities, and we are glad we could meet your expectations. We look forward to welcoming you back to Grosvenor Hotel Adelaide in the future for another enjoyable stay. Sincerely, Ishwar Front Office Assistant Night Manager

Great customer service

Anonymous Business - 4/22/2024 Confirmed reviews ALL

satisfactory room, great customer service. Slightly odd smell (damp?)

Dear Sharon Leigh, Thank you for choosing Grosvenor Hotel Adelaide and for sharing your feedback with us. We are pleased to hear that you had a satisfactory stay and that our staff provided you with great customer service. We apologize for any inconvenience you experienced with the slight odd smell in the room. We will investigate this matter further to ensure a more pleasant environment for our guests. Regarding the lack of signage, the absence of an option for reusing towels, and the excess packaging in our 'grab-n-go' breakfast, we appreciate your feedback. We take sustainability seriously and will review these aspects to reduce waste and improve our environmental impact. We value your recommendation and hope to have the opportunity to welcome you back to Grosvenor Hotel Adelaide for an improved stay in the future. Sincerely, Ishwar Front Office Assistant Night Manager

Satisfactory

Greg Solo - 4/22/2024 Confirmed reviews ALL

Location was great. Room was very outdated. Exhaust fans did not work in bathroom. Room servicing was good. General service was good.

Dear Greg H., Thank you for choosing Grosvenor Hotel Adelaide and for sharing your feedback with us. We are pleased to hear that you found our location great and that you were satisfied with our room servicing and general service. We apologize for any inconvenience you experienced with the outdated room and the non-functional exhaust fans in the bathroom. Please know that we take your feedback seriously, and we will look into these issues to ensure they are addressed promptly. We appreciate your understanding and hope to have the opportunity to welcome you back to Grosvenor Hotel Adelaide in the future for an improved stay. Sincerely, Ishwar Front Office Assistant Night Manager

Good location

Liz M. Families - 4/22/2024 Confirmed reviews ALL

Very good only issue was not receiving a confirmation email when we made our over the phone reservation so had to call back twice got one after the last call straight away

Dear Elizabeth M., Thank you for choosing to stay at Grosvenor Hotel Adelaide and for sharing your feedback with us. We are delighted to hear that you had a very good experience overall. We apologize for the inconvenience you experienced regarding the confirmation email for your over-the-phone reservation. We understand how important clear communication is, and we will review our processes to ensure such issues are avoided in the future. It is heartening to hear that our Housekeeping team were able to assist with organizing your mother-in-law's wheelchair feet supports. We strive to provide exceptional service to all our guests, and we are glad that our team could be of help. We appreciate your kind words and hope to welcome you back to Grosvenor Hotel Adelaide in the future for another enjoyable stay. Sincerely, Ishwar Front Office Assistant Night Manager

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