Mercure Biarritz Centre Plaza Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,053 reviews

Mercure Biarritz Centre Plaza Hotel - Image 1
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Description

Hotel extras

  • Recently renovated with modern touches enhancing its original Art Deco soul

  • Downtown, opposite the Grande Plage and Casino. Private parking (extra fee)

  • Walking distance to Biarritz's tourist spots-Phare, Musée de la Mer, ports

  • Bar + shady terrace with ocean view. Unwind with WiFi + digital newspapers

  • Locavore: In-room lunch + dinner, "Bocaux" mason jars from Bouchon Biarrot

Our accommodation(s)

Hotel location

Mercure Biarritz Centre Plaza Hotel

10 avenue Edouard VII
64200 BIARRITZ
France

GPS:43.482804, -1.558653

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR DU PLAZA

The Plaza Bar overlooking the Grand Beach is open all through your stay, with a new look featuring soft marine colors inspired by ocean light and Art Nouveau. From breakfast to a sunset aperitif,

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,053 reviews

TripAdvisor Rating  4.0/5  503 reviews

Certificate of excellence 2023

You need a head torch to stay here

Customer review rating 3.0/5

David Couples - Confirmed reviews ALL

Lovely position, friendly staff, good room but the lighting levels are very low and the coffee machine, itself not reliable, is cunningly placed in an unlit cupboard with the kettle where after sunset it is impossible to operate safely without your own torch.

Dear Sir, Thank you for choosing Mercure Plaza Biarritz Centre for your stay. We are delighted that you enjoyed our location, our friendly staff and the quality of our rooms. However, we are sorry to hear that the lighting in your room did not completely satisfy you. Your feedback is valuable to us, and we take note of your comments regarding the lighting level. We are constantly working to improve our services, and we will take a close look at that. Hoping to keep your confidence and have the pleasure of welcoming you again, Please receive, dear Sir, our sincere thanks, Armel DE LAAGE General manager

Beautiful Hotel

Customer review rating 5.0/5

Chris U. Couples - Confirmed reviews ALL

We had 4 nights in February so the hotel and town were very quiet. However, services and standards at the hotel were still superb. Ths 1930s decors of the hotel is stunning, and everything was immaculately clean. Service at reception, the bar and at breakfast were all excellent. I would love to stay again in summer. One of the best hotels I have stayed in.

Dear Sir, We are delighted to hear that you enjoyed your 4 night stay in our hotel in February. Your satisfaction is our priority, and we are pleased that our services have met your expectations. The decor of the 1930s was designed to offer a unique experience, and we are delighted that it impressed you. Cleanliness is essential, and we are proud that everything was spotlessly clean during your stay. Our reception team, bar and breakfast work hard to provide quality service, and we are delighted that you found them excellent. We hope to welcome you again in summer. Thank you for choosing our hotel, and we are honored to be part of your best accommodation memories. Please receive, dear Sir, our sincere thanks, Armel DE LAAGE General manager

great location and views

Customer review rating 5.0/5

Irish M. Solo - Confirmed reviews ALL

the rooms are nice, they have a double door to reduce the noise outside which really helped. My room had a view of the casino and ocean, very nice staff. I will definitely stay there again.

Dear Sir, Thank you for letting us know how you felt about your last stay at the Hotel Plaza in Biarritz. We are delighted that you had an excellent stay and that our establishment met your expectations. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Thanking you once again and hoping to have the pleasure of welcoming you again, Please receive, dear Sir, our sincere thanks. Armel de LAAGE, General manager

Perfect location

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Very nice Excellent service

Dear Sir, Thank you for taking the time to share your feedback regarding your recent stay at the Mercure Biarritz Centre Plaza Hotel. We are delighted to hear that you enjoyed your stay with us and we look forward to hearing from you. Thanking you once again and hoping to have the pleasure of welcoming you again, Please accept, dear Sir, our sincere thanks. Armel de LAAGE, General Manager

Gorgeous hotel great location and lovely staff

Customer review rating 5.0/5

Joanne R. Families - Confirmed reviews ALL

This was a lovely hotel and wish we could have stayed longer here . We only stayed for one night whilst passing through France. Great location. Lovely friendly helpful staff. Lovely room and very comfortable bed and pillows .

Dear Madam, Thank you for your review of the Mercure Biarritz Centre Plaza Hotel. We are delighted to hear that you enjoyed your stay at our hotel and that you found our staff friendly. Thanking you once again and hoping to have the pleasure of welcoming you again, Please accept, dear Madam, our sincere thanks. Armel de LAAGE, General Manager

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Other web-users rate our hotel

  • 439 reviews 9.4/10 Location
  • 520 reviews 7.6/10 Room
  • 575 reviews 9.3/10 Service
  • 248 reviews 8/10 Breakfast
  • 232 reviews 7.5/10 Comfort
  • 140 reviews 7.6/10 Cleanliness
  • 67 reviews 3.3/10 Value

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