Novotel Lugano Paradiso 4.5 stars

Customer review rating (ALL Rating) 4.6/5 828 reviews

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Description

Hotel extras

  • Just a short walk from Lake Lugano and Monte San Salvatore

  • Hot deals for families

  • Heated outdoor swimming pool, open May to the end of September, Poolbar and fitness center.

  • Fully-equipped meeting rooms

  • Complimentary high-speed internet (WiFi)

Our accommodation(s)

Hotel location

Novotel Lugano Paradiso

Viale San Salvatore 11
6900 PARADISO
Switzerland

GPS:45.991389, 8.945278

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OLEA - Restaurant, Bar & Events

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 130 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  828 reviews

TripAdvisor Rating  4.0/5  867 reviews

Excellent Hotel, clean, affordable & very comfortable

TripAdvisor rating 4.0/5

vics40 TripAdvisor review

Excellent hotel in Paradiso, a small municipality in the district of Lugano. The Hotel is very clean, well appointed, with a boujee outside area, & pool. Rooms are lovely and spacious, with a desk & sofa, and a super large bed; unfortunately I did not find the bed that comfortable, and although I did not have the air con on, & the window open, I did find the room fairly warm. The bathroom is great, & the shower is fabulous with strong powerful shower, & amazing Rituals toiletries, just a shame they were not in travel size to take away. Breakfast is good, offering cooked & continental, also with a selection of local cheeses, pastries & Honey & Jams. Staff are welcoming, friendly & helpful. The local area offers a good choice of affordable & good places to eat & drink, & the Lake views are incredible. Whilst there is a bus into Lugano, which only takes about 5mins, I would certainly recommend the tree lined walk, along the Lake, roughly 20mins into Lugano, although longer with all the Photograph stops you will do! The walk is exceptional with far reaching views into the Mountains & across the lake to the residential areas.

Location

Customer review rating 4.0/5

Hr Business - Confirmed reviews ALL

Well located and convenient with parking around.

Well located

Customer review rating 5.0/5

Elisabeth Couples - Confirmed reviews ALL

The hotel is well placed, all commodities around, public transports next door

Dear ELISABETH D., We very much appreciate your comments regarding your stay at the Novotel Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carmen Schreiner Operation Manager

Customer review rating 5.0/5

Jaime R. Business - Confirmed reviews ALL

Excellente

Sehr geehrte Frau R., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Lugano Paradiso. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Carmen Schreiner Operation Manager

Excellent warm and welcoming staff.

Customer review rating 5.0/5

Martin B. Solo - Confirmed reviews ALL

I found the staff to be very accommodating, friendly and warm. I appreciated the quick check-in service. Since I was leaving very early in the morning they organized a take-away breakfast for me. I highly appreciated this.

Sehr geehrter Herr B. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Lugano Paradiso. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Es ist schön zu lesen dass Sie sich bei uns sehr wohl gefühlt haben und unser Service Ihnen gefallen hat Wir wünschen Ihnen schöne Osterfeiertage und verbleiben mit herzlichen Grüßen Carmen Schreiner Operation Manager

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Other web-users rate our hotel

  • 349 reviews 9/10 Location
  • 424 reviews 7.4/10 Room
  • 492 reviews 8.2/10 Service
  • 5 reviews 7.7/10 WiFi
  • 396 reviews 8.8/10 Breakfast
  • 195 reviews 9.2/10 Cleanliness
  • 110 reviews 3.7/10 Value
  • 8 reviews 2.5/10 Wellness Area

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