Pullman Shanghai Skyway 5 stars

Customer review rating (ALL Rating) 4.5/5 302 reviews

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Description

ALLSAFE approved hotel

Hotel extras

This upscale hotel has 323 well-appointed rooms and suites, 3 restaurants, 17 flexible meeting spaces with an area of 3,000 m², Fit Lounge, Indoor Swimming pool and Sauna.

Our accommodation(s)

Hotel location

Pullman Shanghai Skyway

15 Dapu Road, Huangpu District
200023 SHANGHAI
China

GPS:31.205011, 121.470294

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Taste Garden

Taste Garden is a modern and vibrant dining space, its terrace bar is surrounded by a pond and a garden that creates the perfect environment to relax and unwind from the bustling Shanghai metropolis. Its buffet offers over 150 international cuisines.

Your meetings and events

Room descriptions and layouts

16 

meeting rooms

From 1 to 550 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  302 reviews

TripAdvisor Rating  4.5/5  1,740 reviews

Could have been 4 out of 5, but I am rating the hotel 3 due to poor check out experience

TripAdvisor rating 3.0/5

sadathsn Business - TripAdvisor review

I was going to give this hotel a 4 out of 5 but an awful check out experience has made me rate this hotel 3. Check in experience was great on my day of arrival. This hotel’s bellboys at the entrance are simply awesome. Rooms are spacious and was clean. A little old but acceptable. Location is great. The only downside was breakfast - not much choices and I felt the restaurant is not up to the standard one would have expected for a 5 star hotel. Available options were limited. One of the point I would like bring in for management’s attention is how the eggs are cooked at egg station on a Teppan / hot plate instead of individual pan. Since a lot of things cooked one after one, chance of cross contamination of food is inevitable. For example I don’t eat pork. If the previous order has pork, there will be pork residue left on the hot plate. Please address this seriously Check out experience- I came down for check out and was waiting in front of the desks. Front desk team members despite being free kept on ignoring me. Duty manager Jack even served another customer who came in after me. Trainee Sabina did the same. It’s an awful thing to do to a customer by hospitality industry professionals. I couldn’t believe Jack is a senior employee. It would be unacceptable attitude from a professional at his level.

Good location and big clean room

Customer review rating 3.0/5

Adrian F. L. Business - Confirmed reviews ALL

Good location and big clean room.. but staffs English is quite low and the bed is too hard and not comfortable.

Lovely hire

TripAdvisor rating 5.0/5

Michael J TripAdvisor review

Nice hotel with excellent service, we enjoyed a great weekend at Pullman Skyway, location is good and staff there is friendly, we love the service and breakfast, food quality is value for money. Evelyn helped us a lot and we will definitely come back for her!!

Good stay, didn't meet expectations

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Lovely hotel, staff didn't have correct details of our booking. Booked a skyway suite with lounger access and when we arrived it seemed rooms weren't ready, ended up on 11th floor rather than a higher one. I had to explain about lounge access rather than it being provided automatically.

Excellent location

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very comfortable room, accommodating staff and good Club Lounge experience

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Other web-users rate our hotel

  • 1,818 reviews 9.4/10 Location
  • 2,272 reviews 8.2/10 Room
  • 3,907 reviews 9/10 Service
  • 16 reviews 7.4/10 WiFi
  • 938 reviews 9.3/10 Cleanliness
  • 608 reviews 6.8/10 Value
  • 448 reviews 8.1/10 Breakfast

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