Description
ALLSAFE approved hotel
Hotel extras
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An ALLSAFE Clifton Environmental certified hotel
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8 fully-equipped meeting rooms for up to 130 guests
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18th Century Georgian oast house with original features
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Nearby landmarks include Tunbridge Wells and Hever Castle
Our accommodation(s)
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Room
Classic room with 1 double bed
- 2 persons
- Bedding 1 x Double bed(s)
Room
Classic room with 2 single beds
- 2 persons
- Bedding 2 x Single bed(s)
Room
Classic family room for 2 adults and 1 child
- 3 persons
- Bedding 1 x Double bed(s) and 1 x Single bed(s)
Room
Privilege room with 1 double bed
- 2 persons
- Bedding 1 x Double bed(s)
Room
Superior room with 1 double bed
- 2 persons
- Bedding 1 x Double bed(s)
Room
Classic accessible room with 2 single beds
- 2 persons
- Bedding 2 x Single bed(s)
- Accessible room
Room
Classic accessible room with 2 single beds
- 2 persons
- Bedding 2 x Single bed(s)
- Accessible room
Hotel location
Mercure Tunbridge Wells Hotel
8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom
GPS:51.146079, 0.311925
Access and transport
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HIGHBROMS STATION
Railway station
Access: 4.83 km / 3 mi 4 min drive
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HOP FARM
Tourist attraction
Access: 4.83 km / 3 mi
HEVER CASTLE
Tourist attraction
Access: 14.48 km / 9 mi
LEEDS CASTLE
Tourist attraction
Access: 32.19 km / 20 mi
Hotel services
Check-in from - Check out up to
- Car park
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
THE MALLOWS
Non contractual photo
The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.
THE OAST BAR
Non contractual photo
After a hard day what better to help you wind down than enjoying your favorite tipple in the comfortable surroundings in our friendly Oast Bar.
Breakfast
Non contractual photo
Breakfast served 06:30 - 09:30 Monday to Friday, 07:00 - 10:00 Saturday and 07:30 - 10:30 Sunday
Weddings
Tie the knot and celebrate your big day in the Georgian surroundings. Winner of 'Wedding Venue of the Year Kent' at the Global Wedding Awards 2021. Our oast house provides a photogenic backdrop, and our reception suite can take up to 120 guests.
Your meetings and events
Room descriptions and layouts
meeting rooms
attendees
- m / m²
- ft / sq ft
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
---|---|---|---|---|---|---|---|
140 m² 1506.95 sq ft |
2.6 m 8.53 ft |
180 participants |
55 participants |
50 participants |
Configuration is not available for this hotel |
130 participants |
|
66 m² 710.42 sq ft |
3 m 9.84 ft |
70 participants |
30 participants |
30 participants |
30 participants |
50 participants |
|
44 m² 473.61 sq ft |
2.6 m 8.53 ft |
40 participants |
16 participants |
16 participants |
10 participants |
30 participants |
|
37 m² 398.26 sq ft |
2.6 m 8.53 ft |
40 participants |
15 participants |
20 participants |
20 participants |
30 participants |
|
24 m² 258.33 sq ft |
2.5 m 8.2 ft |
10 participants |
10 participants |
10 participants |
Configuration is not available for this hotel |
10 participants |
|
24 m² 258.33 sq ft |
2.5 m 8.2 ft |
10 participants |
10 participants |
10 participants |
Configuration is not available for this hotel |
10 participants |
|
24 m² 258.33 sq ft |
2.5 m 8.2 ft |
10 participants |
10 participants |
10 participants |
Configuration is not available for this hotel |
10 participants |
|
14 m² 150.69 sq ft |
3 m 9.84 ft |
14 participants |
Configuration is not available for this hotel |
10 participants |
Configuration is not available for this hotel |
10 participants |
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Our guest reviews
Still seething over a ruined weekend
TripAdvisor rating 1.0/5
Clare M TripAdvisor review
Dear G3672SZclarem, Thank you for sharing your feedback about your recent stay at the Mercure Tunbridge Wells hotel. We sincerely apologize for the negative experience you encountered, especially due to the behavior of one of our staff members, Tom, at the bar. We deeply regret any rudeness, condescension, or unprofessionalism you experienced during your interaction with Tom. This is certainly not the level of service we aim to provide, and we are addressing this matter internally to ensure it does not happen again in the future. We appreciate your acknowledgment of Tim's efforts to rectify the situation during your 'Murder Mystery' evening with your daughters. It is disheartening to hear that your stay fell short of your expectations, and we apologize for any disappointment caused. We value your feedback as it helps us to improve our services and prevent similar incidents from occurring in the future. Once again, we apologize for the inconvenience caused and thank you for bringing this matter to our attention. Sincerely, John Mitchell Operations Manager
Room, food and a smile
TripAdvisor rating 5.0/5
peggy7plt TripAdvisor review
Dear peggy7plt, Thank you for sharing your feedback about your recent stay at the Mercure Tunbridge Wells hotel. We are thrilled to hear that you had such a positive experience with us. It's wonderful to know that you enjoyed the amenities in your room, including the espresso machine—a unique touch to enhance your stay. We are delighted that you found our dinner offerings to be outstanding and good value for money. We are pleased that you found our hotel easy to find and that our ample parking facilities provided you with peace of mind. Furthermore, we are delighted that our reception staff were helpful and went the extra mile by offering to escort you to your room. Thank you once again for your kind words, and we look forward to welcoming you back to the Mercure Tunbridge Wells hotel in the future. Kind regards John Mitchell Operations Manager
Always impressed
TripAdvisor rating 5.0/5
Daniel H TripAdvisor review
Dear U1401BWdanielh, Thank you for taking the time to share your feedback about your recent stay at the Mercure Tunbridge Wells hotel. We are delighted to hear that you were always impressed with your experience. It's fantastic to hear that you found our food and the politeness of our staff to be consistently excellent. Tim, Joe, and Finn are valued members of our team, and we are thrilled that they provided you with attentive and welcoming service during your stay. We are pleased that you found your bed to be very comfortable and your room well ventilated for a restful night's sleep. However, we apologize for any inconvenience caused by the temperature of the water in your room not being quite warm enough. Your feedback has been noted, and we will address this issue to ensure a more enjoyable experience for our future guests. Thank you once again for choosing to stay with us, and we look forward to welcoming you back to the Mercure Tunbridge Wells hotel in the future. Kind regards John Mitchell Operations Manager
Amazing
TripAdvisor rating 5.0/5
Jordan M TripAdvisor review
Dear J9838BLjordanm, Thank you for sharing your feedback about your recent stay at the Mercure Tunbridge Wells hotel. We are thrilled to hear that you had an amazing experience with us. It's wonderful to hear that Tim and Joe provided you with fantastic service from the moment you walked in, demonstrating warmth and hospitality. We are delighted that you found our rooms to be clean and well-equipped with amenities to ensure a comfortable stay. Our team takes great pride in going above and beyond to exceed our guests' expectations, and we are pleased to hear that you would recommend our hotel to friends and family. Thank you once again for your kind words, and we look forward to welcoming you back to the Mercure Tunbridge Wells hotel in the future. Kind regards John Mitchell Operations Manager
Should be a 5 star hotel
TripAdvisor rating 5.0/5
Dan S TripAdvisor review
Dear dansD5305NO, Thank you for taking the time to share your feedback about your recent stay at the Mercure Tunbridge Wells hotel. We are thrilled to hear that you had such a fantastic experience with us. We are delighted that Tim, Jo, and Finley provided you with exceptional service during dinner, demonstrating warmth and expertise in guiding you through our menu. It's wonderful to hear that you enjoyed a lovely meal prepared by our talented chef, and we appreciate your high recommendation. Furthermore, we are pleased that you found our rooms to be immaculate and our beds to be amazing, ensuring a comfortable and restful stay. Our team takes great pride in providing friendly and attentive service throughout the hotel, and we are thrilled that this contributed to your overall enjoyment. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back to the Mercure Tunbridge Wells hotel in the future. Kind regards John Mitchell Operations Manager
In partnership with TripAdvisor
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