Novotel Newcastle Beach 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,449 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Some rooms with balcony and partial water views.

  • WiFi, large work space, iPod® dock, cable TV

  • Modern Australian dining

  • Modern fitness centre, steam room, hot tub

  • 3 naturally lit event and function spaces

Our accommodation(s)

Hotel location

Novotel Newcastle Beach

5 King Street
2300 NEWCASTLE
Australia

GPS:-32.929235, 151.784905

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Dalby

Bistro Dalby is the ideal restaurant for all occasions - the perfect spot for meeting colleagues and clients or friends and family. We are open for breakfast and dinner 7 days a week.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,449 reviews

TripAdvisor Rating  4.0/5  1,144 reviews

High standards and good value for money.

Customer review rating 4.5/5

Tom Families - Confirmed reviews ALL

This was a much-needed weekend away for my son and I. I chose the hotel for its beach location but I was pleasantly surprised by the quality of the room and the high standard of service.

Dear Tom, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be sure to pass the feedback onto Sheree in particular regarding the cocktails. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Novotel Newcastle Beach

Underwhelming

Customer review rating 3.5/5

Michael M. Business - Confirmed reviews ALL

The foyer and those orange chairs, I thought I'd stepped back into 1978 in my parent's kitchen. Very austere & unwelcoming is the best descritpion. Then the room internet, very poor, had to revert to phone reception for the laptop. Given 95% of the world's business runs on the cloud, this is really poor. I didn't feel welcomed at reception, just a number in the queue. "A polite, we're busy with a big conference"; I felt like responding: "Sorry for the inconvenience of attending as an Accor member". I won't go back, it wasn't an experience I really enjoyed, and I would certainly encourage others to look elsewhere. Sorry for being brutal, but this was quite unenjoyable.

Dear Michael, Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will pass your feedback on regarding the restaurant chairs, the WIFI and the reception welcome as that was very disappointing to hear about. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Front Office Manager Novotel Newcastle Beach

Very comfortable, Super location, excellent service and amazing food.

Customer review rating 5.0/5

Clint Business - Confirmed reviews ALL

two separate nights in the one week. The full experience was one of the best ALL locations I've been to.

Dear Clint, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive this positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Novotel Newcastle Beach

Enjoyed our stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Easy check in, easy check out. Cleaning could be improved overall and the windows on balconies.

Dear Christy, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. We will pass your feedback regarding the towels and the balcony window cleaning to the relevant departments, we are glad you enjoyed your stay overall. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Novotel Newcastle Beach

Enjoyable.

Customer review rating 4.0/5

Audrey Couples - Confirmed reviews ALL

Reception staff, helpful & friendly. Giorgio, head waiter in dining room- exceptional. Dinners were absolutely delicious. Only green tea satchets in room. No black tea. No ‘Do not disturb’ or equivalent sign in room. Bed bottom sheet was left crumpled & top sheet & quilt pulled over. Location good - short walk to beach & stunning sea pool. Easy short walk to tram. Nice sea view from room. Stayed for 2 days & enjoyed our stay. Thank you.

Dear Audrey, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team and Giorgio in particular. We will pass your feedback regarding the tea bags and the room servicing onto the relevant departments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Novotel Newcastle Beach

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Other web-users rate our hotel

  • 552 reviews 9.4/10 Location
  • 841 reviews 6.5/10 Room
  • 769 reviews 8.4/10 Service
  • 11 reviews 5/10 WiFi
  • 347 reviews 5.5/10 Cleanliness
  • 179 reviews 9.9/10 Beach
  • 166 reviews 5.1/10 Breakfast
  • 136 reviews 3.9/10 Value

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