Pullman Cairns International 5 stars

Customer review rating (ALL Rating) 4.5/5 3,202 reviews

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Description

Hotel extras

  • Fantastic CBD location is close to all city amenities.

  • Grand Ballroom, the largest pillar-less ballroom in Cairns, can accommodate a range of events.

  • Safe and secure self parking.

  • Award-winning Day Spa; Vie Spa, and Tropical Pools.

Our accommodation(s)

Hotel location

Pullman Cairns International

17 Abbott Street
4870 CAIRNS
Australia

GPS:-16.924157, 145.779124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Coco's Kitchen + Bar

Nestled within Pullman Cairns International, Coco's Kitchen & Bar embodies a culinary ethos centred on pure, unadulterated flavours paired with an unwavering commitment to authenticity.

Your meetings and events

Room descriptions and layouts

18 

meeting rooms

From 1 to 700 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,202 reviews

TripAdvisor Rating  4.0/5  2,965 reviews

Certificate of excellence 2024

well located

Customer review rating 5.0/5

James Families - Confirmed reviews ALL

nice service, good conditions,

Dear James, We're delighted to hear that you found our hotel well-located and enjoyed the nice service and good conditions. Your feedback regarding breakfast and the quality of our food is greatly appreciated. Rest assured, we take such comments seriously and we'll work diligently to enhance these aspects of our service. Please accept our apologies for any inconvenience caused by the burnt chicken burger. We strive to deliver exceptional culinary experiences and we'll address this matter promptly with our kitchen team to ensure such incidents are avoided in the future. Thank you for sharing your insights, and we hope to have the opportunity to exceed your expectations on your next visit. Sincerely, CK - Operations Manager

Disappointed

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Will send email to manager directly

Dear Jacqui, Thank you for taking the time to share your feedback with us. We sincerely apologise for any aspect of your experience that did not meet your expectations. Our team is committed to ensuring every guest has a memorable stay and we regret that we fell short in this instance. If there is anything specific you would like to address or if you would like to provide further details about your stay, please don't hesitate to reach out to us directly. Warm regards, CK - Operations Manager

Nice stay

TripAdvisor rating 3.0/5

cyn g TripAdvisor review

Great room. Lovely people. Needs pool upgrade, kids sliding where tiles are missing. Ouch! Robert in bistro breakfast is lovely. Great activities on offer and location. Housekeeping is exceptional here! So much attention to detail and sometimes comedy with child's stuffed toy. Easy parking. Thank you.

Well located

Customer review rating 5.0/5

Jimmy G. Business - Confirmed reviews ALL

Friendly staff and atmosphere. Always keen to assist guest. Very clean and luxurious rooms.

Dear Jimmy, Thank you for taking the time to share your glowing review of your recent stay with us. We are thrilled to hear that you experienced our hotel's friendly atmosphere and found our staff always eager to assist guests. Maintaining a clean and luxurious environment for our guests is of utmost importance to us, and we're delighted that you found our rooms to meet these standards. Your compliments regarding our receptionists and room service team are greatly appreciated; they work tirelessly to ensure every guest's stay is exceptional. We look forward to the pleasure of welcoming you back and creating more wonderful memories during your future stays with us. Sincerely, CK - Operations Manager

Fantastic service, great customer service from Ben and Jannet

Customer review rating 5.0/5

Chris B. Couples - Confirmed reviews ALL

Was on first holiday with my girlfriend and we had a wonderful time

Dear Chris, Thank you for your kind words! We're thrilled to hear that Ben and Janet provided you with fantastic service during your stay. It's wonderful to know that you and your girlfriend had a memorable time with us. We hope to welcome you back for more enjoyable experiences in the future! Sincerely, CK - Operations Manager

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Other web-users rate our hotel

  • 881 reviews 9.5/10 Location
  • 1,907 reviews 8/10 Room
  • 1,785 reviews 8.4/10 Service
  • 20 reviews 7.5/10 WiFi
  • 635 reviews 7.4/10 Vibe
  • 625 reviews 8/10 Comfort
  • 559 reviews 6.7/10 Cleanliness
  • 506 reviews 6.8/10 Food

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