Mercure Darlington Kings Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 415 reviews

Mercure Darlington Kings Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Bar

  • Conference and meeting facilities for 2 to 160 guests

Our accommodation(s)

Hotel location

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
United Kingdom

GPS:54.5257, -1.55407

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE KINGS BAR

On our ground floor next to Reception, offering a range food, snacks and beverages.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 78 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  415 reviews

TripAdvisor Rating  4.0/5  1,129 reviews

Good place to stay

Customer review rating 3.5/5

Philip M. Couples - Confirmed reviews ALL

Booking in easy and staff friendly. Unfortunately lift to the 3rd floor not working. Room small but clear. Overall not bad breakfast good but a little expensive.

Dear Philip M., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive feedback. The lift is currently awaiting parts and hope to have it working very soon Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Night in darlington

Customer review rating 5.0/5

Matt Couples - Confirmed reviews ALL

Hotel spot on

Dear matthew s., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Central to all shops pubs etc

Customer review rating 4.5/5

Mrs A. J. R. Families - Confirmed reviews ALL

Very enjoyable stay. Second time we have stayed at hotel. Look forward to staying again.

Dear Angela R., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Convenient with friendly staff

Customer review rating 4.0/5

Glen Couples - Confirmed reviews ALL

Close to where we needed to be and staff were helpful but lift to 4th floor out of operation and breakfast not as advertised.

Dear Glen S., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive feedback. We are sorry about the lift we are awaiting parts to repair. We will look into why these breakfast items where missing Thank you again for sharing your experience, we hope you will visit us again Sincerely, Management

Room was tiny and miles from reception

Customer review rating 3.0/5

Andy Solo - Confirmed reviews ALL

Room was tiny and miles from reception and up many a stair. Location good, in Darlington!

Dear Andy A., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

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Other web-users rate our hotel

  • 472 reviews 8.6/10 Location
  • 695 reviews 6/10 Room
  • 594 reviews 8.5/10 Service
  • 9 reviews 6.8/10 WiFi
  • 304 reviews 6.8/10 Cleanliness
  • 295 reviews 5.2/10 Comfort
  • 274 reviews 5.3/10 Breakfast
  • 259 reviews 4.5/10 Food

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