Swissôtel Makkah 5 stars

Customer review rating (ALL Rating) 4.5/5 3,673 reviews

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Description

Hotel extras

  • Free WiFi

  • limited available parking slots

  • Easy access to Holy Haram

  • Easy access to Abraj mall

  • 24 hours room service

Our accommodation(s)

Hotel location

Swissôtel Makkah

King Abdul Aziz Endowment, Ajyad Street
MAKKAH
Saudi Arabia

GPS:21.418042, 39.825781

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AL RUWAD RESTAURANT

Serving an international buffet for the 3 meal periods with famous cuisine from around the world from Mediterranean to Indian, Chinese, South East Asian and Continental cuisines and not forgetting the local Arab cuisine too.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 14 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,673 reviews

TripAdvisor Rating  4.5/5  3,349 reviews

Excellent service and location

TripAdvisor rating 5.0/5

Passenger68681144542 TripAdvisor review

Great service and location. Mr Fahed was very welcoming. Also, the cleanliness stood out. The stay was above and beyond.

Dear Guest, thank you for taking the time to share your positive feedback about location, hotel cleanliness, and service. We will make sure to share your feedback with Mr. Fahed personally, to keep up the amazing work. We are waiting to serve again soon.

Location is amazing, and the hotel is good.

TripAdvisor rating 4.0/5

Saeed_Motiwala TripAdvisor review

I love this hotel, primarily because of it's location. We return to it often. The triple room was fine, and the bathroom a bit snug. Hot water kettle, but no coffee maker. Service is unobtrusive. We didn't avail the food and beverage services.

Dear Saeed, thank you for your positive feedback towards our location, service and bathroom, we are always honored to welcome you at Swissotel Makkah, we take your comment about room amenities, food and beverage into our consideration to improve our services, waiting to serve you again soon.

Best location & Excellent Services

TripAdvisor rating 5.0/5

Ahmed A TripAdvisor review

Swissotel Makkah is one of the best hotels located within Haram. I have stayed at some other hotels within the same complex/Clock Tower, and Swissotel scores the best of all. We stayed there for some of March and April 2024.

Dear Ahmed, Thank you for your awesome feedback about location and service. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.

Amazing stay

Customer review rating 5.0/5

Mohamed S. Families - Confirmed reviews ALL

Everyone in the hotel is very friendly and respectful, they are highly trained to serve gusts and very professional in their jobs. Food was exceptional , room , location and view were excellent .

Dear Mohamed, may Allah accept your good deeds. We are beyond happy with your positive feedback and glad that our food, room, location, view and Swiss Service have met your satisfaction. We are waiting to serve you again soon.

Best Customer Service Experience Ever

Customer review rating 5.0/5

Labib K. B. Families - Confirmed reviews ALL

Special thanks to all Reception Staff, Guest Relations Supervisor Ms Rawabi Alabidi, Restaurant Manager Faisal, Room Service Staff, and Concierge for most courteous hospitality. Location is very close to Masjid Al Haram.

Dear Labib, thank you for taking the time to share your positive feedback about location and staff services. We will make sure to share your feedback with Mr. Faisal and Ms. Rawabi Alabidi personally, to keep up the amazing work. We are waiting to serve again soon.

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Other web-users rate our hotel

  • 3,539 reviews 9.3/10 Location
  • 6,677 reviews 8.4/10 Room
  • 8,600 reviews 9.1/10 Service
  • 134 reviews 6.1/10 WiFi
  • 3,736 reviews 9/10 Cleanliness
  • 1,752 reviews 9.1/10 Breakfast
  • 1,500 reviews 9/10 Food
  • 17 reviews 3.1/10 Wellness Area

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