Fairmont The Palm 5 stars

Customer review rating (ALL Rating) 4.5/5 3,304 reviews

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Description

Hotel extras

  • Access to 8 heated swimming pools and a beautiful private beach

  • A collection of 12 restaurants serving cuisines from all over the world

  • Fairmont Falcons Kids Club for all children aged 18 months to 16 years old

  • Minutes away from Nakheel Mall and The View obvervatory

  • Minutes away from Aquaventure water park and The Pointe

Our accommodation(s)

Hotel location

Fairmont The Palm

Palm Jumeirah
72413 DUBAI
United Arab Emirates

GPS:25.1101522, 55.1388451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

16 

meeting rooms

From 1 to 500 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,304 reviews

TripAdvisor Rating  4.5/5  12,009 reviews

Amazing Stay

TripAdvisor rating 5.0/5

Fares A TripAdvisor review

Amazing place and wonderful work from the staff, their good names are: Aung & Khaing and Armia at the reception they are so nice and give us the room as soon as possible. Thank you!

Amazing holiday

TripAdvisor rating 5.0/5

Holly L TripAdvisor review

We had the most wonderful stay at the palm celebrating my husband’s 50tj It is the second time we have stayed now. The staff are all so friendly and helpful and the views and location are amazing. I was especially impressed with the manager Soukaina. We had a problem with our first room and she listened and apologised and rectified the problem straight away. She then upgraded us to a better room and we were very impressed. The gold lounge was amazing and the views, food, drinks and service were impeccable. A special shout out to Allen and Myint who were always there to help and made sure we had plenty of drinks and food. We really enjoyed the food in Little India and Rishabh was welcoming and friendly. Thanks so much to all the staff who made our stay so special we hope to be back soon. Thanks Holly and Rich Lord

Business trip

TripAdvisor rating 5.0/5

Richard H TripAdvisor review

Great stay Great location Got busy at the weekend Room was good and well maintained/ cleaned Kangkana did a great job All the best

Room full of mosquitos

TripAdvisor rating 1.0/5

Yashika S TripAdvisor review

Got to the hotel at 9am requesting a check in and wasn’t checked in till 3pm. Even though other guests came hours after me, and they were checked in straight away. I ended up using a friends room until I was handed the keys finally at 3:30pm. I didn’t enter my room till 11:50pm only to find the whole bathroom and bedroom full with mosquitos. My instant reaction was to call concierge and ask for them to move us. They moved us after inspecting the room to the 7th floor exactly the same room. The icky feeling of not having a clean room cannot be removed unfortunately. As compensation I was offered a lunch or a dinner in the lobby restaurant. No other help was given and when asked to be moved to a slightly different room to make our stay more comfortable, the request was immediately denied. Only the first night here yet but it’s not been off to a great start!! Will not be coming back here

Dear 535yashikas, Thank you for sharing your review of your recent stay. Please accept our sincere apologies for the disappointing stay that you had and I can only try and reassure you that all comments you have kindly taken the time to share with us are taken on-board and were addressed to the respective departments. These are of great importance to us and allow us to monitor and improve our service continually. Best Regards, Fairmont The Palm

Excellent hotel

TripAdvisor rating 5.0/5

дарья к TripAdvisor review

Beautifully located hotel. The territory is very beautiful, the beach is clean, there is enough space, the staff and service are great. I would especially like to emphasise a guy called Shakeel who works on the beach, always cheerful, friendly and always helpful in everything

Dear_U4566DH, We are delighted to read your feedback and thank you for deciding to share it with us. It is great to know that you got the chance to enjoy all of the facilities and services in the hotel. We assure to pass on your kind words to the entire team and we all hope that you will come back very soon. Best Regards, Dominic Arel General Manager

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Other web-users rate our hotel

  • 1,056 reviews 9.2/10 Location
  • 1,434 reviews 7.6/10 Room
  • 2,321 reviews 8.5/10 Service
  • 38 reviews 4.5/10 WiFi
  • 1,052 reviews 8/10 Food
  • 549 reviews 6.9/10 Cleanliness
  • 479 reviews 7.9/10 Pool
  • 439 reviews 7.6/10 Beach

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