Name: 5-Star Wellness Resort | Family-Friendly | MGallery by Sofitel - Meetings
Address: East Crescent, The Palm Jumeirah, Dubai, UAE, PO Box 118237, Dubai, 0, United Arab Emirates
Telephone: +97145247777
Rating: 4.8

The Retreat Palm Dubai MGallery by Sofitel

Boutique hotels with personality for a remarkable travel experience

Come and discover the perfect balance of holistic wellbeing and Dubai's vibrant energy at the region's first 5-star family-friendly wellness resort, officially recognized with the all-new classification of a wellness hotel by the Dubai Department of Tourism and Commerce Marketing (Dubai Tourism).
In line with its wellness philosophy, the resort does not serve alcohol, allowing guests to cleanse and detoxify, ensuring their return home feeling energetic, fresh, and healthy.

At the heart of the resort is the Rayya Wellness Centre, inspired by a 360-degree holistic wellness concept, offering organic based products, uplifting rejuvenation experiences and transformational wellness retreats. The property features four exceptional dining concepts with a range of options promoting healthy gastronomy, serving an array of nutritious food and beverage varieties made from locally-sourced products.

Located on the East Crescent of Palm Jumeirah, just 30 minutes from two Dubai's major airports, the beachfront resort features 255 rooms and suites.

Come and discover the perfect balance of holistic wellbeing and Dubai's vibrant energy on The Palm Jumeirah, at Dubai's first 5-star holistic wellbeing resort.

Samir Arora, Hotel Manager

Hotel extras

In close proximity to Nakheel Mall, Aquaventure waterpark and The Pointe
All-Inclusive Wellness Retreats
360 degree wellness programmes and packages
Healthy food and beverage options including vegan and paleo-friendly dishes
Daily wellness and fitness activities

Our accommodation(s)

Room

DELUXE ROOM, King Bed or Two Single Beds, Balcony, Private Beach Access

3 persons
35 m² / 376 sq ft

Bedding 1 x King size bed(s) and 2 x Twin bed(s)
Most of the accommodation: Balcony

Room

DELUXE ROOM, King Bed or Two Single Beds, Partial Sea View, Private Beach Access

3 persons
35 m² / 376 sq ft

Bedding 1 x King size bed(s) and 2 x Twin bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

Room

DELUXE ROOM, King Bed or Two Single Beds, Palm Jumeirah Sea View, Beach Access

3 persons
35 m² / 376 sq ft

Bedding 1 x King size bed(s) and 2 x Twin bed(s)
Views: Pool side or On Beach
Most of the accommodation: Balcony

Room

PREMIUM ROOM, Club Lounge Access, King Bed or Two Single Beds, Palm Sea View, Beach Access

3 persons
35 m² / 376 sq ft

Bedding 1 x King size bed(s) and 2 x Twin bed(s)
Views: On Beach or Pool side
Most of the accommodation: Balcony

Room

PREMIUM ROOM, Club Lounge Access, King Bed or Two Single Beds, Partial Sea View, Beach Access

3 persons
35 m² / 376 sq ft

Bedding 2 x Twin bed(s) and 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

Room

HOLISTIC WELLNESS ROOM, Wellness Lounge and Beach Access, King or Two Single Beds, Sea View

3 persons
35 m² / 376 sq ft

Bedding 1 x King size bed(s) and 2 x Twin bed(s)
Views: On Beach or Pool side
Most of the accommodation: Balcony

Suite

DELUXE ONE BEDROOM SUITE, Club Lounge Access, King Size Bed, Partial Sea View, Beach Access

4 persons
75 m² / 807 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

Suite

PREMIUM ONE BEDROOM SUITE, Club Lounge and Beach Access, King Size Bed, Palm Jumeirah Sea View

4 persons
80 m² / 861 sq ft

Bedding 1 x King size bed(s)
Views: Pool side or On Beach
Most of the accommodation: Balcony

Penthouse

PENTHOUSE SUITE, Club Lounge and Beach Access, King Size Bed, Rooftop Terrace, Palm Sea View

4 persons
99 m² / 1065 sq ft

Bedding 1 x King size bed(s)
Views: On Beach or Pool side
Most of the accommodation: Terrace or Balcony

Hotel location

The Retreat Palm Dubai MGallery by Sofitel

East Crescent, The Palm Jumeirah, Dubai, UAE, PO Box 118237
0 Dubai
United Arab Emirates

GPS:25.139515, 55.142383

+971 4 524 7777

+971 4 394 4785

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
Room service

Vibe - All-Day Dining Restaurant

The All-Day Dining Restaurant features live cooking stations and a dedicated BBQ station, all offering hearty, healthy meals prepared a la minute with the freshest ingredients. Various theme nights will be offered throughout the week.

Bait Al Nakhla

'The House of the Palm', the newest addition on the Palm Jumeirah, overlooking the stunning backdrop of beautiful sea views, invites you to savor traditional Arabic cuisine in modern surroundings with the fragrance of the past and the authenticity.

Ripples Juice Bar

Ripples Juice Bar offers a large selection of freshly squeezed fruit and vegetable juices and signature mocktails, as well as a variety of tasty street food from around the world.

Chapters Restaurant

Chapters, the resort's lobby café, is a great place to socialise over a morning coffee or to enjoy the peaceful surroundings and read a book from our library as you enjoy afternoon tea.

Pool

Unwind in the infinity pools, in air-conditioned beachside cabanas, in the Jacuzzi or in the special relaxation rooms. Alternatively, enjoy something a little more active with a range of land-based and water sports.

Fitness center

Providing everything you could want, including a health club, separate ladies and gents gyms offering personal training packages, Rayya Fitness also offers an extensive list of classes by professional instructors.

Spa

Embrace the most organic, yet dedicated relaxation and rejuvenation experiences imaginable in the world's first Rayya Wellness Center. It provides 360 wellness solutions designed to help guests to achieve personal transformation of body, mind and soul.

Your meetings and events

Room descriptions and layouts

2

meeting rooms

From 1 to 15

attendees

Configuration is not available for these requirements

- Height 2.5 m
- Theatre style 15 participants
- U-shaped Room 15 participants
- Board-room 15 participants
- Classroom style 15 participants
- Banquet 3 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.5 m
- Theatre style 10 participants
- U-shaped Room 8 participants
- Board-room 10 participants
- Classroom style 8 participants
- Banquet 2 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
	46 m²	2.5 m	15 participants	15 participants	15 participants	15 participants	3 participants
	32 m²	2.5 m	10 participants	8 participants	10 participants	8 participants	2 participants

Configuration is not available for this hotel

Configuration is not available for these requirements

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Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5 421 reviews

TripAdvisor Rating 4.5/5 4,739 reviews

Best Hotel experience ever

MELIZS10 4/17/2024 TripAdvisor review

The experience in this hotel has been OUTSTANDING from start to finish , I DO NOT WANT TO LEAVE :( From the moment I stepped foot into the grand entrance of this luxurious hotel, I knew I was in for an unforgettable experience. The staff greeted me warmly and efficiently checked me in, ensuring a seamless start to my visit. The reception staff have been extraordinary throughout my whole trip . Abhishek, Shiela, Syed, Timothy, and Syrgabek, have been absolutely amazing. From their warm welcome to friendly assistance, every interaction was marked by professionalism and genuine care. Their attentiveness and efficiency made my stay truly memorable. The rooms at this hotel are incredibly comfortable and impeccably clean, ensuring a restful and enjoyable stay. The plush bedding and thoughtful amenities provided a welcoming retreat after a day of exploration. The housekeeping team, led by Nihat and Yaksh, deserves special commendation for their exceptional service. Each day, they meticulously maintained the cleanliness of the room, leaving it spotless and refreshed. Their attention to detail and dedication to guest satisfaction truly enhanced my experience, making me feel pampered and well-cared for throughout my stay. The security team, led by Javid and Tika, ensures a safe and welcoming environment at the hotel, always ready to assist with a friendly smile. The valet team at this hotel, consisting of Gerald, Mansoor, Khan, Raja, and Shabaz, epitomizes efficiency and kindness. Their quick service and helpful demeanor make arriving and departing a breeze, with each member going above and beyond to ensure guests' needs are met with a smile. Whether providing speedy retrieval of taxis or offering assistance with luggage, their professionalism and friendliness leave a lasting impression, contributing to the overall exceptional experience at the hotel. The culinary experience at this hotel is nothing short of extraordinary, boasting a tantalizing array of delectable dishes and exquisite flavors. Under the guidance of Jalees and John ( as well as many other amazing core staff) , the dining options showcase a diverse range of cuisines, satisfying every palate and preference. From gourmet fine dining to casual fare, each meal is a culinary adventure, expertly crafted with the finest ingredients and served with impeccable attention to detail. The exceptional quality and variety of food elevate the overall guest experience to new heights. A massive shoutout to John for orchestrating my unforgettable birthday dinner on the beach, turning it into an outstanding evening to cherish forever. A heartfelt thank you to Nikita, Amith, and Anita at Chapters Cafe for their exceptional service and for serving up the most beautiful coffees and pastries, making every visit a delight. The facilities at this hotel are truly exceptional, offering a haven of relaxation and entertainment for guests. The serene spa provides a tranquil escape, while the clean and well-equipped gym allows for invigorating workouts. For those seeking leisurely pastimes, the snooker table on the beach and the foosball table offer endless fun, along with Jenga and a large chess set for friendly competitions. Matarr, with his warm demeanor, not only guided my partner in the gym but also proved to be a formidable opponent on the snooker table, adding an extra layer of enjoyment to our stay. Although we don't have children ourselves, we were thoroughly impressed by the amazing children's facilities at this hotel. From the vibrant kids' club offering engaging activities to the dedicated children's section on the beach filled with child-appropriate amenities, it's clear that every detail has been carefully considered to ensure little ones have a memorable and enjoyable stay. Even without kids of our own, witnessing the joy and excitement of families taking advantage of these fantastic offerings added an extra layer of delight to our experience at the hotel. I also want to express my sincere appreciation to the staff for their unwavering dedication and hard work during the storm, ensuring the safety and well-being of all guests. Their quick thinking and decisive actions in keeping everyone secure during challenging times exemplify their professionalism and commitment to guest care. Their efforts did not go unnoticed and have truly left a lasting impression on me. Thank you for your exceptional service and dedication, even in the face of adversity. The staff at this hotel truly redefine hospitality with their unparalleled friendliness, kindness, and unwavering dedication to guest satisfaction. From the moment I arrived, Omar, Bimal, Rizwan, Ridwan, Yasir, Swipnal, Lu Lu, Santhosh, Obaid, Irshad, Mohamed, Islam, and Ayush ( amongst the other amazing staff ) went above and beyond to ensure that my every need was met with a warm smile and genuine care. Their exceptional level of service and willingness to accommodate even the smallest request made me feel valued and appreciated throughout my stay. It's rare to encounter such a remarkable team of individuals who embody the true essence of hospitality, making my experience at this hotel nothing short of extraordinary. From their amazing smoothie making to lightning-fast service, this staff is hands down the best I've ever experienced. In closing, I extend my heartfelt gratitude to the exceptional staff at this hotel for providing an unforgettable experience. From their warm hospitality to their dedication to excellence in every aspect, they have truly made my stay remarkable. Without a doubt, I am already looking forward to returning and visiting again, 100% certain that this hotel will be my first choice when I come back to Dubai. A massive thankyou from room 216 - Meliz & Veli

Memorable experience ❤️

GrandTour41685647065 Families - 4/15/2024 TripAdvisor review

We had a wonderful time our short stay very memorable .lovely pool and beach area so clean fabulous and nice view.Special thanks to Jeanette she’s very kind, approachable attentive to details we really enjoyed . Surely we will comeback soon!

Lovely hotel

Marta K Families - 4/15/2024 TripAdvisor review

The staff are super friendly, we had smiles from everyone. Rizwan from the pool was super helpful with finding sun beds for us, always smiling and chatting to us. Made us feel very welcome. He also was very nice to our teenage boys and assisted with providing equipment for games. The spa is amazing. I had a 100 minutes treatment including full body scrub and mini face facial and I felt absolutely amazing after.

Excellent service

Becky W 4/14/2024 TripAdvisor review

Islam at The Retreat made us very welcome. He looked after us at the restaurant & made us laugh. He always made sure we had ice! We loved the hotel and its attention to wellness. The smoothies and juices kept us healthy all week. I would recommend to my friends & family and look forward to coming back!

Dear BeckywX9996EM, Thank you for sharing your positive experience with us. We are delighted to hear that Islam provided excellent service at the restaurant and contributed to making your stay enjoyable. It is great to know that you appreciated our focus on wellness with the refreshing smoothies and juices. We truly value your recommendation and wait to welcome you, your friends, and family back in the future. Yours sincerely, Samir Arora General Manager

Faith restored thanks to the retreat Sofitel

rutho2017 4/13/2024 TripAdvisor review

Great stay staff amazing very attentive, Room was amazing I loved it the pool staff great Owen was great I can’t wait to go back . My faith has been restored after a stay at the doubletree tree Hilton marjan island which was awful So goodbye Hilton hello Sofitel.

Dear rutho2017, Thank you for sharing your positive experience at The Retreat Palm Dubai MGallery by Sofitel. We are delighted to hear that you enjoyed your stay with us and that our heartists, especially Owen, contributed to making your visit memorable. We are thrilled to have restored your faith in hospitality after your previous experience. We look forward to welcoming you back soon for another amazing stay. Yours sincerely, Samir Arora General Manager

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