Ala Moana Honolulu by Mantra

Customer review rating (ALL Rating) 4.3/5 7,419 reviews

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Description

Hotel extras

  • Same day laundry/dry cleaning service

  • A short stroll to the Hawaii Convention Center

  • Offers 15,000 square feet of combined meeting space

  • Close to the nearby Pacific Ocean and Waikiki walk

  • Adjoins Ala Moana Center shopping mall

Our accommodation(s)

Hotel location

Ala Moana Honolulu by Mantra

410 Atkinson Drive
96814 HONOLULU
United States

GPS:21.2901918, -157.83968

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Your meetings and events

Room descriptions and layouts

11 

meeting rooms

From 1 to 750 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  7,419 reviews

TripAdvisor Rating  4.0/5  5,209 reviews

Wonderful hotel

TripAdvisor rating 5.0/5

Letisha L TripAdvisor review

Very clean and this is most important! Great location. Everyone is so kind and helpful. Quiet as well. Directions to everywhere in the hotel are very clear.

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

It was the room’s decor , outdated and chair/roll out bed tired and dirty. The shower/bathtub not functioning properly. Bathtub tap and shower head both functioning at same time. Carpet throughout hotel needs a good cleaning or replaced both in common areas and room. Room rate varied , I had to add an extra night costing me more. Staff at front deck were welcoming and quickly accommodated your access to your reservation. Hotel is well located for both airport and downtown. Cafe with buffet breakfast excellent.

Dear Mi W., Thank you for taking the time to tell us about your experience at the Ala Moana Honolulu by Mantra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Location and Service

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Love the Location. Staff is always so helpful and friendly. My rating was not a 10 because of a miner situation. After a long day and getting up to my floor and room. i had to go back to the front desk with my luggage because my key card was not working. Other than that, my stay was fantastic. I'll always be a returning customer.

Dear Maile P., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Waldob Business - Confirmed reviews ALL

the rooms seem a bit dated, but housekeeping and entire staff we came in contact with are excellent

Dear David B., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hard working employees, helpful, aloha spirit

Customer review rating 4.5/5

Robert F. Families - Confirmed reviews ALL

It was our 40th anniversary; returning resident with our kids and grand kids. Great location and easy location for food and shopping. Great job valet guys did a great job all the time we were there. Thanks Ala Moana Montra staff for making us fill at home! Aloha from Idaho😎Robby F.

Dear Michael F., We very much appreciate your comments regarding your stay at the Ala Moana Honolulu by Mantra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 3,026 reviews 8.8/10 Location
  • 3,352 reviews 5.8/10 Room
  • 3,173 reviews 7.8/10 Service
  • 48 reviews 6.3/10 WiFi
  • 1,314 reviews 5.8/10 Cleanliness
  • 1,221 reviews 3.7/10 Comfort
  • 775 reviews 5.7/10 Value
  • 294 reviews 7.4/10 Breakfast

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