The Olsen Melbourne - Art Series 5 stars

Customer review rating (ALL Rating) 4.2/5 1,951 reviews

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Description

Hotel extras

  • Offers travellers premier accommodation with 224 elegant, spacious suites

  • Located in Melbourne's premiere residential suburb, South Yarra

  • John Olsen Art and Art Library in every suite.

  • Melbourne's Sports & Entertainment

  • Learn about the works of John Olsen with a tour with our in-house Art Curator.

Our accommodation(s)

Hotel location

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
Australia

GPS:-37.837909, 144.995693

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 70 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,951 reviews

TripAdvisor Rating  4.5/5  2,604 reviews

Stay Elsewhere

TripAdvisor rating 1.0/5

Virginia B TripAdvisor review

We stayed at the Olsen April 12 – 14. We have stayed with you at this hotel several times. I will never stay at The Olsen again and I’ll be very guarded about staying with Accor or Mantra. Room 101 was like being in a dungeon Breakfast menu very limited if you don’t eat eggs and meat. Breakfast service hopeless. I was served luke warm tea. The toast was thin, days old, very ordinary bread – that you charged $10 for – complete rip off. Really, is it so hard to get a piece of toast right ? I was told by the waitress that you served apricot jam – bur it came with marmalade. I asked for the apricot only to be told by another waitress that you don’t have apricot jam. Your cups are too thick and do not hold the heat. I did not go to breakfast on the second day – why bother ? Room service butter chicken was flavourless and the portion was four small pieces of chicken On arrival I found there were two tea bags in the room. I rang and asked for more. I had to make three calls and wait more than an hour. We left our room at 8am on the Saturday morning only to find that the housekeeping was not done when we returned at 3pm. When I complained about this we were told that we had to go to the reception desk to ask for the room to be serviced. Ridiculous. The mugs in the room leaked through the bottom. Very unappealing to drink from and too small There were no vanity kits with cotton buds in the bathroom. The whole stay was like something out of Fawlty Towers – if you don’t know that program google it. Fawlty Towers is a hotel that can’t get anything right and it’s so bad it becomes comical. There were also issues about parking I will never stay with you again.

Great location comfortable room

Customer review rating 4.5/5

Mike Couples - Confirmed reviews ALL

Had a great meal everybody friendly

Dear Mike, Thank you for staying at The Olsen and taking the time to share your experience with me. I am delighted to read that you had an enjoyable stay and greatly appreciate your comments. I look forward to welcoming you back and thank you for your loyalty to Accor. Sam Sam Loader General Manager The Olsen Melbourne - Art Series

Customer review rating 4.5/5

Gary S. Solo - Confirmed reviews ALL

Clean room and great service

Dear Gary, Thank you for staying at The Olsen and taking the time to share your experience with me. I am pleased to read that you had an enjoyable stay and we provided a positive experience to you. I look forward to welcoming you back and thank you for your loyalty to Accor. Sam Sam Loader General Manager The Olsen Melbourne - Art Series

Perfect hotel for my time in South Yarra

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Clean, comfortable and spacious room with good amenities

Thank you for staying at The Olsen and taking the time to share your experience with me. I am pleased to read that you had a pleasant stay and enjoyed the amenities on offer at the hotel. I look forward to welcoming you back and thank you for your loyalty to Accor. Sam Sam Loader General Manager The Olsen Melbourne - Art Series

Underwhelming Experience

TripAdvisor rating 3.0/5

T F TripAdvisor review

I had flown in from Brisbane and stayed at the Ovolo there for one night. I flew into Melbourne from Brisbane and I was just underwhelmed with everything from check-in, to the room, the amenities, etc. I didn't know there was an Ovolo in Melbourne until after the check-in. The Olsen should be competitive with their competitors. The Olsen doesn't appear to be any competition for The Ovolo. We do not have these chains in America but unfortunately, The Olsen missed the mark.

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Other web-users rate our hotel

  • 538 reviews 8.8/10 Location
  • 1,044 reviews 6.5/10 Room
  • 854 reviews 8.2/10 Service
  • 19 reviews 2.1/10 WiFi
  • 304 reviews 5.3/10 Cleanliness
  • 177 reviews 5.4/10 Value
  • 113 reviews 6.8/10 Breakfast
  • 88 reviews 8.1/10 Pool

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