Mercure Cardiff North Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 495 reviews

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Description

Hotel extras

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

Our accommodation(s)

Hotel location

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF CARDIFF
United Kingdom

GPS:51.508327, -3.147213

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bay Restaurant

Discover a range of locally inspired dishes at The Bay Restaurant. Inspired by the historic Tiger Bay docklands district, you'll find a flavoursome menu, including steaks, burgers and pizza.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  495 reviews

TripAdvisor Rating  4.0/5  254 reviews

Beware parking charges

Customer review rating 2.0/5

Jc Business - Confirmed reviews ALL

I have stayed at this Hotel on many occasions in the last few years, but now find that your are charging parking to hotel guests. I find this, in a hotel that isn't in the centre of town to be unacceptable.

Relaxing stay

Customer review rating 5.0/5

Ian Couples - Confirmed reviews ALL

Stayed 1night for concert at Cardiff arena. Just 10 minutes to city centre. Room and hotel well maintained. Disappointed the double room only had 1 chair at the table.

Dear Ian, Thank you for taking the time to share your review. It is wonderful to hear that you enjoyed a relaxing stay with us and found our location convenient for your visit to the Cardiff arena. We take great pride in maintaining both our rooms and hotel facilities to ensure our guests have a comfortable experience. We apologize for any inconvenience you may have experienced regarding the seating in your room. We always aim to provide complete comfort and convenience for our guests, and we regret that we fell short in this instance. Your kind words about our bar staff and your dining experiences are truly appreciated. It's heartening to know that our efforts to provide quality service and culinary delights have not gone unnoticed. Furthermore, your positive remarks on the hotel's commitment to sustainability are encouraging as we strive to maintain responsible practices. Lastly, we're delighted that our loyalty program met your expectations and that you would recommend it to others. Your satisfaction with these aspects of your stay is a testament to our dedication to guest experience. It would be a pleasure to welcome you again. Best regards, Dorota Price, General Manager hb…, T.: +4…

Absolutely Fabulous…

Customer review rating 5.0/5

Miss C. Business - Confirmed reviews ALL

Absolutely superb outstanding…

Dear Juliette, Thank you very much for this kind review. It is immensely rewarding for us to know that our staff, including Sanjay, Christine, and our kitchen and bar teams, left such a positive impression on you. Their dedication to guest satisfaction is a cornerstone of our service ethos. We are also delighted that the dining experiences at our RGB Restaurant and Lounge Bar met your expectations with our variety and quality, reflecting our commitment to culinary excellence and comprehensive care we aim to provide for a comfortable and enjoyable guest experience. Thank you once again for your commendation, it serves as a wonderful encouragement for the entire team here at Mercure Cardiff North. It would be a pleasure to welcome you back. Best wishes, Atanas Mladenov, Front Office Manager

Good stay

Customer review rating 4.5/5

Aiste Families - Confirmed reviews ALL

Clean and welcoming room

Dear Guest, We appreciate that you took the time to share your experience with us. It is delightful to hear that you found your room to be clean and welcoming. These are qualities we strive to maintain consistently, and it's reassuring to know they contributed positively to your experience with us. We noticed that you are not currently a member of our ALL - Accor Live Limitless loyalty programme. Should you consider joining, we would be delighted to share with you the benefits and exclusive offers it provides, enhancing your future stays at Mercure hotels around the world. Once again, thank you for choosing Mercure Cardiff North for your accommodation needs. Your commendation is greatly appreciated by our entire team. It would be a pleasure to welcome you again. Kindest regards, Atanas Mladenov, Front Office Manager

Convenient location

Customer review rating 4.0/5

Andy H. Families - Confirmed reviews ALL

Enjoyable experience, nice food.

Dear Andy, Thank you for the time you have taken to review your recent stay, We are thrilled to hear that our location was convenient for your needs, and that you found the overall experience enjoyable. It is particularly gratifying to learn that the food at our RGB Restaurant and the service at Cardiff North Bar exceeded your expectations. Such comments affirm our commitment to culinary and service excellence. Finally, we are delighted that Moses made a special contribution to your satisfaction. We will be sure to pass on your kind words to him, as it is the dedication of team members like him that creates memorable experiences for our guests. Thank you for choosing Mercure Cardiff North, and for your commendation of our team's efforts. We eagerly await the opportunity to serve you again. Warm regards, Dorota Price, General Manager hb…, T.: +4…

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Other web-users rate our hotel

  • 588 reviews 8/10 Location
  • 1,411 reviews 7.3/10 Room
  • 1,040 reviews 7.7/10 Service
  • 25 reviews 7.8/10 WiFi
  • 831 reviews 7.3/10 Comfort
  • 643 reviews 7/10 Cleanliness
  • 463 reviews 7.5/10 Breakfast
  • 390 reviews 6/10 Food

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