Swissôtel Jakarta PIK Avenue

Customer review rating (ALL Rating) 4.5/5 733 reviews

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Description

Hotel extras

  • Direct access to PIK Avenue shopping centre

  • Largest ballroom in northern Jakarta

  • 412 contemporary guest rooms and suites with views of Jakarta Bay

  • Authentic Chinese cuisine from resident master chef

Our accommodation(s)

Hotel location

Swissôtel Jakarta PIK Avenue

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.108287, 106.740398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE CHINESE NATIONAL

Helmed by a resident master chef, The Chinese National showcases exquisite yet hearty Chinese dining experience. A combination of four concepts, the venue is designed to create intimate atmosphere, ideal for gatherings, celebrations and entertainment.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 2,590 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  733 reviews

TripAdvisor Rating  5.0/5  3,479 reviews

Great service and great hotel !

TripAdvisor rating 5.0/5

Ahmad P TripAdvisor review

Great service from staf, we really enjoy during stay in the hotel. Next we will stay at this hotel again. Breakfast also good with variation of foods.

All hotel staff extremely polite and welcoming always ready to help with a smile.special thanks to concierge Daniel

TripAdvisor rating 5.0/5

Augusto F Business - TripAdvisor review

Concierge Daniel thankyou in helping me solve my issue. All staff in general very warm and kind always a smile for you. Food and rooms impecable. Location is excellent next to a mall with nice shops and restaurants, and a cinema. Pool and gym as well top of the line.

Dear Augusto F, Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience during your stay. Our team takes great pride in providing exceptional service, and it's delightful to know that you found everyone to be polite, welcoming, and always ready to assist. I'll be sure to pass along your special thanks to Concierge Daniel for going above and beyond to solve your issue. We're glad you enjoyed our impeccable rooms and delicious food, as well as our top pool and gym facilities. We're also pleased that our convenient location next to the mall with its array of shops, restaurants, and cinema enhanced your stay. We look forward to welcoming you back again soon! Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Comfort place and food

TripAdvisor rating 5.0/5

Voyager60644828645 TripAdvisor review

Best restaurant and service. Must to try Beef Maranggi, Roasted Duck and Mie Malaysian. The best service from Elsy and Dina. Will be come back again for next concept of the restaurant

Dear Voyager60644828645, Thank you for sharing your experience with us! We're thrilled to hear that you found Swissotel Jakarta PIK Avenue to be a comfortable place with excellent food. It's fantastic to know that you enjoyed our restaurant and had the chance to try our Beef Maranggi, Roasted Duck, they're definitely must try! We're grateful for your kind words about the outstanding service provided by Elsy and Dina. We'll make sure to pass on your compliments to them. We can't wait to welcome you back for the next concept of our restaurant, and we look forward to serving you again soon! Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

This was something else!

TripAdvisor rating 5.0/5

attw TripAdvisor review

So I’m not going to post a normal review of this hotel because I agree with everything all the other guests have posted with regards to the hotel’s location, facilities, convenience, etc. But my experience with SWISSÔTEL PIK was outstanding in such a special way it warrants a review by itself. I was traveling with a colleague from China and we were having customer visits in Jakarta, when one morning during the buffet breakfast, the staff brought out a slice of birthday cake and sang her a birthday song! It was her birthday that day and the hotel staff must have made a note of it during her check in! She was overwhelmed by the experience - to say the least! Being an Accor Gold member, I was proud to have recommended this hotel to her when we were picking our place to stay in Jakarta but at the same time I was slightly embarrassed as I didn’t know it was her birthday! She told me the hotel also left another cake in her room that night so she has gained some weight during the trip! A heartfelt thanks to the hotel staff that day for making this otherwise mundane business trip an unforgettable one for my colleague and I. I’ve stayed in my fair share of hotels - from budget to luxurious but I’ve never experienced this level of personalisation before. Superb.

Dear attw, Wow, what an incredible experience you had at Swissotel PIK! It's truly heartwarming to hear about the special way our team made your colleague's birthday memorable. We're thrilled that our staff went above and beyond to surprise her during breakfast and even left a birthday cake in her room. As an Accor Gold member, your recommendation means a lot to us, and we're proud to have exceeded your expectations. It's moments like these that make our efforts worthwhile, and we're delighted to have been a part of making your otherwise mundane business trip unforgettable. Thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back for more personalized experiences in the future! Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

nice hotel, best location

TripAdvisor rating 5.0/5

iwandjuanda297 TripAdvisor review

so many friends told us to try PIK because we always prefer to stay in Ritz Carlton PP. so when we got the chance we try to stay in PIK and we chose Swisotel. And, really, it's a very wise and best decision. we enjoy the hotel, place a lot

Dear iwandjuanda97, Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at Swissotel Jakarta PIK Avenue and found our location to be excellent. It means a lot to us that you chose to try our hotel based on recommendations from friends. We're delighted that you found staying with us to be a wise and best decision, and we're glad you enjoyed the hotel and its surroundings. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay! Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

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Other web-users rate our hotel

  • 510 reviews 9.3/10 Location
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