Mercure Newcastle George Washington Hotel Golf and Spa 4 estrelas

Nota clientes Avis (Classificação ALL) 4.0/5 854 comentários

Mercure Newcastle George Washington Hotel Golf and Spa - Image 1
Mercure Newcastle George Washington Hotel Golf and Spa - Image 2
Mercure Newcastle George Washington Hotel Golf and Spa - Image 3
Mercure Newcastle George Washington Hotel Golf and Spa - Image 4

Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • An ALLSAFE certified hotel

  • Located just 15 minutes away from Newcastle Upon Tyne

  • 8 dedicated meeting rooms accommodating up to 160 guests

  • Fully-licensed wedding venue and reception

  • Indoor pool, spa and jacuzzi located on-site

As nossas opções de alojamento

Localização do hotel

Mercure Newcastle George Washington Hotel Golf and Spa

Stone Cellar Road, High Usworth Washington, Tyne and Wear
NE37 1PH NEWCASTLE
Reino Unido

GPS:54.922823, -1.533922

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Carter & Fitch

Foto não contratual

PIZZERIA ♦ SMOKEHOUSE ♦ BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe. No matter what the occasion we are the des

As nossas reuniões e eventos

Descrições e configurações das salas

salas de reuniões

De 1 a 200 

participantes

Configuração não disponível para estes critérios
  • Não tem a certeza da capacidade necessária para o seu evento?

  • Converta diferentes unidades de medida e facilite a organização dos seus eventos.

  • Este hotel não é adequado para o seu evento?

    Procure outro hotel

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.0/5  854 comentários

Classificação do TripAdvisor  4.0/5  1.378 comentários

Poor side of average.

Nota Tripadvisor 2.0/5

General M Avaliação com certificação TripAdvisor

Most things about the hotel have a slightly neglected late 80s vibe. Room was on the poor side of fair. Comfortable bed but some marks of the bedding. Television broken, mould in the harder to reach bits of the bathroom. Breakfast was a standard buffet with nice bacon but everything else, including coffee, was of a poor standard. Electric car chargers provided by a company with a poor reputation. 6 vacant chargers but required a £20(!) minimum spend and an extortionate 5p/min idling fee, despite there being no demand for the spaces. Prohibitively expensive to use. Asked hotel reception if there’s any work-around, say using a pass key they have and me paying them, nope - ‘Nothing to do with us’ sort of response, once you can coax someone out from the office to speak to.

The hotel will steal from you

Nota Tripadvisor 1.0/5

Trey S Avaliação com certificação TripAdvisor

They steal from guests. I am an Accor platinum member, i stayed in the Newcastle Mercure golf course hotel. I use my ACCOR points to bring the bill down to £12.64 I even received confirmation of the payment from ACCOR. The credit card bill showed a different story And I was charged £189. Since that point I have emailed countless times to different people made complaints and not once has anyone ever responded even when making an official complaint. I had one email back when I emailed the general manager of the hotel, he said he had not heard anything about this and would get back to me, as expected, I never heard from him again and any subsequent email to him was completely ignored. This is blatant theft and it's a serious crime and as a result I have not stayed and will not stay in any ACCOR hotel ever again. I've even managed to get my company to stop booking all hotels internationally with ACCOR as a result. Please stay with another chain and don't let them steal your hard earned money. They get away with stealing and fraud way too much. Please don't let them do this anymore and stay with a law abiding hotel chain.

Would definitely stay again

Nota Tripadvisor 5.0/5

Kerry W Avaliação com certificação TripAdvisor

Room was amazing, and spa experience was spot on, greated by a lovely young lady, and every single member of staff where friendly, and happy to help at every moment needed. Would definitely stay again

Dear Kerry, We very much appreciate your feedback score regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive a great score. We hope you return back to us and enjoy yourself again. I will share your result with our team. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Glasper

Christmas do Festive, 80, 90, 00

Nota Tripadvisor 3.0/5

susan j Negócios - Avaliação com certificação TripAdvisor

Attended a Christmas do, 80, 90, 00. Music & food good. The downside was that we were packed in like sardines. I'm sure it exceeded the occupancy numbers. Not enough staff on the night. Not one dirty glass was removed from any table. Dance floor was about 12ft x 12ft people were bumping into each other whilst dancing.

Hotel agradável

Nota Tripadvisor 4.0/5

Susana L Negócios - Avaliação com certificação TripAdvisor

O hotel é bastante agradável, com atendimento simpático e disponível. É rodeado por um campo de golfe e bosque, o que o torna realmente muito sossegado. As suites são agradáveis e o serviço de quartos exemplar.

Dear Guest, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and your executive bedroom. I look forward to welcoming you back again soon. Kind regards, Martin Hall General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 204 comentários 8.7/10 Localização
  • 1.078 comentários 6.5/10 Quarto
  • 806 comentários 8/10 Serviço
  • 391 comentários 6.3/10 Limpeza
  • 333 comentários 6.5/10 Pequeno-almoço
  • 198 comentários 5.7/10 Centro de Bem-Estar/Spa
  • 196 comentários 5.2/10 Custo Benefício
  • 93 comentários 5.2/10 Bar

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