Pullman Melbourne Albert Park 5 estrelas

Nota clientes Avis (Classificação ALL) 3.9/5 2.084 comentários

Pullman Melbourne Albert Park - Image 1
Pullman Melbourne Albert Park - Image 2
Pullman Melbourne Albert Park - Image 3
Pullman Melbourne Albert Park - Image 4

Descrição

Extras do hotel

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • Conference facilities for up to 1600 people

  • 169 Pullman Guest rooms and 209 rooms at the adjoining Mercure Melbourne Albert Park

  • Feel reassured with access to AXA medical teleconsultation free of charge

As nossas opções de alojamento

Localização do hotel

Pullman Melbourne Albert Park

65 Queens Road, ALBERT PARK
3004 ALBERT PARK
Austrália

GPS:-37.84978, 144.978662

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

As nossas reuniões e eventos

Descrições e configurações das salas

29 

salas de reuniões

De 1 a 1.404 

participantes

Configuração não disponível para estes critérios
  • Não tem a certeza da capacidade necessária para o seu evento?

  • Converta diferentes unidades de medida e facilite a organização dos seus eventos.

  • Este hotel não é adequado para o seu evento?

    Procure outro hotel

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.9/5  2.084 comentários

Classificação do TripAdvisor  4.0/5  1.757 comentários

A massive disappointment

Nota Tripadvisor 1.0/5

Scott M Avaliação com certificação TripAdvisor

Wow, what a disappointment. Tired, old room in desperate need of refurbishment. Called reception for assistance with internet connection being not available and after called back 20 minutes later and told could not offer assistance until following morning. If looking for a nice Melbourne accomodation put the pen through this one and look elsewhere.

Disappointed

Nota Tripadvisor 1.0/5

Collin W Avaliação com certificação TripAdvisor

I have created a new TA account as previously my partner and I used to have one account. I had been to Pullman Albert Park three times, once in 2022 during GP and this year again, both times with my partner and me alone in October. In 2022 we had issues as the hotel had just reopened after Covid and like many places, it was chaotic. My then partner, an avid F 1 fan, had paid a premium rate and we were unhappy with the service and the room. Having complained to a friend who was then the Marketing Manager for the group, who also happened to be staying, we were introduced to the General Manager, Michael. We thought he managed our issues very professionally and we ended up booking for this year again. Michael met us this year and we had a drink and again, he was charming. My partner and Michael shared many stories about F1, the different tracks and drivers etc., This time in October, I had to come to the CBD and as I had a good impression of the hotel, I asked my friend to book the Pullman as she was travelling on business. The reception was a total disaster while checking in and I was trying to call Michael but he was not answering. As we had to wait for a while we went to the bar and again, as they seemed to be short of staff we did not end up getting a drink, having waited for a while. Finally the room was provided and I felt we were not welcomed with courtesy and was disappointed that I could not get through to Michael as well. The next morning we came for breakfast we asked for the General Manager Michael and someone else turned up. I was confused and said that I asked for Michael but the person said that Michael is no longer with the company. I then said that I tried calling Michael but he was not answering. We were then told that the number does not belong to Michael and we felt strange the way we were told about Michael as if the person did not want to do anything with this conversation. Finally we did not say anything about the issues as we were leaving that afternoon anyway but feel disappointed.

Poor Service Experience

Nota Tripadvisor 1.0/5

alishath2 Romântica - Avaliação com certificação TripAdvisor

This hotel is obviously experiencing staffing issues as all customer service experiences were unacceptably slow. Check in procedure took 30 minutes, room service for drinks was 45 minutes and attempting to resolve a refund for for the cancelled room service was over 30 minutes. In the hotel lobby is was evident the front of house staff were fielding concerns from many customers. We are generally understanding people but this was our most frustrating and disappointing hotel stay (world wide).

Wonderful weekend staycation.

Nota Tripadvisor 5.0/5

O8975JSjudys Romântica - Avaliação com certificação TripAdvisor

Had a wonderful night’s stay at the Pullman last weekend. Last time we stayed there we had an unpleasant and unpleasant experience. Hotel management went above and beyond to make amends - ensuring our experience this time was fabulous. Special thanks to hotel management- especially Rhett.

Renovado e Confortável

Nota Tripadvisor 5.0/5

MarcoSchonert Família - Avaliação com certificação TripAdvisor

Inicialmente fiquei preocupado com a localização por estar distante do centro porem o acesso via tram é rápido e fácil (utilize o ponto localizado na St. Kilda Road, distante 2 quarteirões do hotel, com diversas opções de tram). Hotel passou por recente reforma para se adequar aos padrões Pullman. Áreas amplas e bem cuidadas com ótimas opções para alimentação (restaurante, coffee shop e lobby bar). Quarto limpo, bastante funcional com mesa de trabalho e bons equipamentos. Banheiro poderia ter melhor iluminação mas é confortável com amenidades de banho Roger&Gallet. O atendimento é excelente, um dos maiores diferenciais do hotel, destaque para a equipe de recepção e concierge. Café da manhã muito bom com variedade de pães, cereais e sucos naturais.

Dear Marco, Thank you for taking the time to complete a review about your recent stay at Pullman Melbourne Albert Park. As mentioned in your review, our location is fantastic for those wishing to be a little bit out of the CBD, but the access via tram is very convenient and very quick to the CBD. I am pleased that you found the service to be excellent and I will ensure that this feedback is passed on to the staff. Thank you once again for your review and we hope to see you again in the future. Kind regards, Gillian Millar General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 531 comentários 8.1/10 Localização
  • 1.303 comentários 6/10 Quarto
  • 1.168 comentários 6.7/10 Serviço
  • 13 comentários 4.2/10 Internet
  • 453 comentários 4.7/10 Limpeza
  • 386 comentários 4.7/10 Comida
  • 319 comentários 6.3/10 Pequeno-almoço
  • 272 comentários 5.3/10 Custo Benefício

Powered by Trustyou

Os nossos outros estabelecimentos nas proximidades