Claremont Club & Spa - A Fairmont Hotel 4 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 1.284 comentários

Claremont Club & Spa - A Fairmont Hotel - Image 1
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Descrição

Extras do hotel

  • Seasonal activities for the entire family, plus 3 hours of complimentary child care included

  • Tennis club and full-service gym near the Berkeley campus

  • Holistic wellness at the award-winning Fairmont Spa

  • Heated saline swimming pools, children’s play area and Kids’ Club

  • Pet-friendly hotel near Berkeley Hills’ hiking trails

As nossas opções de alojamento

Localização do hotel

Claremont Club & Spa - A Fairmont Hotel

41 Tunnel Road
94705 BERKELEY
United States

GPS:37.859667, -122.241893

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

As nossas reuniões e eventos

Descrições e configurações das salas

16 

salas de reuniões

De 1 a 512 

participantes

Configuração não disponível para estes critérios
  • Não tem a certeza da capacidade necessária para o seu evento?

  • Converta diferentes unidades de medida e facilite a organização dos seus eventos.

  • Este hotel não é adequado para o seu evento?

    Procure outro hotel

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.3/5  1.284 comentários

Classificação do TripAdvisor  4.0/5  2.077 comentários

First Class Experience

Nota Tripadvisor 5.0/5

Freedom36382340368 Avaliação com certificação TripAdvisor

Even though the hotel is only 25 miles from our home, I chose to celebrate my 75th birthday with my husband at the Claremont. Our stay was perfect, and we were treated like royalty by the staff. We love the views from the hotel, the swimming pools, the bar and eating options on the premises, as well as the hotel's proximity to bakeries, restaurants and hiking trails.

Dear Freedom36382340368, on behalf of myself and the entire team here at Claremont Club & Spa, A Fairmont Hotel I personally would like to congratulate you on your milestone birthday, and also thank you for selecting our resort as the ideal experience to celebrate it with your husband. In addition, thank you so very much for highlighting how the team made sure you were "treated like royalty" as I'm truly very lucky, and extremely fortunate to work alongside such a passionate and talented team of hospitality professionals. Plus, I was so pleased you were not only able to enjoy our many amenities, but how you also enjoyed local " bakeries, restaurants and hiking trails". Looking forward to having the opportunity to welcome you back soon, and congratulations once again for your recent birthday. Yours sincerely, Edward Roe, General Manager, Claremont Club & Spa. A Fairmont Hotel.

Beautiful views, needs updating

Nota Tripadvisor 3.0/5

Laura S Avaliação com certificação TripAdvisor

The hotel is picturesque and has incredible views, especially from Bay View rooms. You can tell the hotel is a bit dated, though, as there were a number of scratches on walls and closet doors in my room, and also while taking a bath, I noticed that some cardboard had been shoved under one of the vanity poles? For the price I think there might be better options.

Dear Flyer45183643106, on behalf of myself and the entire team here at Claremont Club & Spa, A Fairmont Hotel I just wanted to take this opportunity to personally thank you for selecting our resort as the ideal location and experience when your recent travels included the City of Berkeley and the East Bay. I was extremely pleased you found our resort "Picturesque" along with our views being "incredible." In addition, please be reassured that we have located the exact room that you stayed in, and we have been able to place it Out of Order, as this is allowing us to ensure our Engineering team does the necessary paint touch up, along with removing the piece of cardboard that was wedged under one of the bathroom vanity sink poles. Therefore, I really do appreciate, and thank you for highlighting these areas we overlooked to create a perfect stay for yourself, as it has allowed us to prevent a similar poor experience for any of our future guests. Looking forward to having the opportunity to welcome you back soon, and please know that Melanie Wendler, Director of Operations, will be personally reaching out to you to sincerely apologize for your disappointments. Yours sincerely, and thank you once again, Edward Roe. General Manager. Claremont club & Spa, A Fairmont Hotel.

Great stay on business

Nota Tripadvisor 4.0/5

ebonys929 Avaliação com certificação TripAdvisor

I was there on a work business conference, and was impressed with the staff and support of the hotel. The rooms are very nice and comfortable. The aesthetic is very well done and it was fun having a personal ghost tour by the staff there, lol. I will definitely come back during a personal stay.

Dera ebonys929, thank you for taking the time to write and post this lovely review regarding your recent business trip when you stay at Claremont Club & Spa, A Fairmont Hotel as it was wonderful to read how much you enjoyed our resort and your overall experiences while with us. In particular I was very pleased to read how you had "fun having a personal ghost tour by the staff" and how you will "definitely come back during a personal stay" as this is the highest form of thanks and recognition that we could every wish for. Looking forward to your return stay and thank you once again. Yours sincerely Edward Roe General Manager Claremont Club & Spa, A Fairmont Hotel

Grand dame of Berkeley with snob attitude that goes with it

Nota Tripadvisor 4.0/5

Shahzad S Avaliação com certificação TripAdvisor

The hotel was fantastic. However, concierge said that our girls could use the ladies locker room hot tub. They got yelled at by the attendant so it pretty much ruined our last day in Berkeley. The girls enjoyed use of the 3 pools (lap pool, splash pad and outdoor hot tub). Appreciated the morning tea and coffee at the club and the breakfast at Provisions was always good. Dessert at Limewood (sachertorte) was tasteless and overpriced. Would recommend Fournee Cafe on south side of hotel.

Dear 508shahzads, on behalf of myself and the entire team here at Claremont Club & Spa, A Fairmont Hotel thank you for selecting our resort as the ideal location and resort to enjoy when your recent travels include the City of Berkeley and the East Bay. I was so pleased to read how much you and your family enjoyed our 3 pools and The Clubs offering of morning coffee as well as Our East Bay Provisions Coffee shop. However, more importantly I wanted to sincerely apologize for the miss communication that occurred when your girls utilized the Whirlpool at The Club, as this is certainly not indicative of the fine level of service and guest experience that we are striving for. As a family man myself, I fully understand how disappointing this experience must have been and please rest assured I'm following up with my team to fully understand what occurred as this will allow me to prevent similar happening in the future. My sincerest apologies and I do hope we will be able to welcome you and your family back to our resort in the very near future. Yours sincerely and thank you once again, Edward Roe General Manager Claremont Club & Spa, A Fairmont Hotel

Taxas não claras na hora da reserva.

Nota clientes Avis 2.0/5

Melissa V. Famílias - Comentários confirmados de ALL

Não tenho o que falar do hotel, ótima localização, ótimo restaurante e atendimento. Vista maravilhosa da baía de SAN Francisco. Porém na hora de fecharmos a conta fomos surpreendidos com o valores que não foram informados na reserva. Taxas no valor de 42,85 dólares por dia referente ao room charge, mais taxa de resort fee de 45 dólares por dia e tem a taxa de resort fee occupancy tax de 6,30 dólares por dia. Ficando então uma valor alto que não estávamos esperando. Sou acostumada a pagar algumas taxas extras, porém nunca em um valor tão significativo. Acredito que essa informação descrevia estar descrita é muito clara no momento da reserva, já que praticamente um terço da conta da diária foram essas taxas não discriminadas no momento do checkin pela Accor.

Good morning Ms. V., We sincerely appreciate your comments regarding your recent stay at the Claremont Club & Spa - A Fairmont Hotel. It is always a pleasure to receive such positive feedback, and we are delighted that you had a wonderful experience with us. We will make sure to share your kind words with our dedicated team of Heartists, who strive to provide exceptional service to our guests. Your valuable advice is truly appreciated, as it helps us in our ongoing efforts to improve and uphold our service standards. We take your feedback seriously and will use it to enhance the guest experience even further. Regarding your inquiry about the resort fee and taxes, I have noticed that you made the booking through the All Accor app. We apologize for any miscommunication, but we have verified that the information regarding the resort fee and taxes is indeed presented on the application and in the corresponding confirmation that you received. However, if you notice any discrepancies or have any further questions, please feel free to contact me directly at ch…, and I will be happy to assist you and look into the matter personally. Thank you once again for sharing your stay with us. We eagerly look forward to welcoming you back to The Castle on the Hill soon. Should you require any assistance or have any special requests for your next visit, please do not hesitate to contact us. Have a wonderful Wednesday! Christopher Arndt Reservations Yield Manager, Claremont Club & Spa

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 176 comentários 7.9/10 Localização
  • 626 comentários 7/10 Quarto
  • 627 comentários 7.6/10 Serviço
  • 15 comentários 6.4/10 Internet
  • 198 comentários 5.4/10 Conforto
  • 140 comentários 3.3/10 Custo Benefício
  • 118 comentários 7.9/10 Centro de Bem-Estar/Spa
  • 117 comentários 4.3/10 Limpeza

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