Mantra on the Esplanade - Darwin 3 estrelas

Nota clientes Avis (Classificação ALL) 3.9/5 1.313 comentários

Mantra on the Esplanade - Darwin - Image 1
Mantra on the Esplanade - Darwin - Image 2
Mantra on the Esplanade - Darwin - Image 3
Mantra on the Esplanade - Darwin - Image 4
88 The Esplanade, 800 DARWIN, Austrália

Descrição

Extras do hotel

  • Localização em Esplanade, vista para o porto

  • Mistura de quartos de hotel e de estilo de apartamento

  • Piscina exterior, perto da cidade

  • Com acesso às principais atrações a partir do hotel

  • Perto do Darwin Convention Centre

As nossas opções de alojamento

Localização do hotel

Mantra on the Esplanade - Darwin

88 The Esplanade
800 DARWIN
Austrália

GPS:-12.463172, 130.838528

Telefone
Fax +61 8 8943 4388

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Wi-Fi
  • Ar condicionado
  • Propriedade 100% não fumadores

Piscina

Make the most of the warm Darwin weather during your stay and soak up the tropical heat poolside at our refreshing outdoor pool.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.9/5  1.313 comentários

Classificação do TripAdvisor  4.0/5  2.479 comentários

Great location!

Nota Tripadvisor 4.0/5

BrunoS8 Viagem a sós - Avaliação com certificação TripAdvisor

I just popped into Darwin for a fishing trip so I wanted a hotel close by. I had a room with a sea view and queen size bed. It was clean, comfortable and had everything that I needed. The hotel has a majestic look from the front but could use a new paint job and freshen up the decor. The colour scheme is from the 1980’s. It has so much potential! The receptionist was friendly and helpful. The swimming pool was nice after a hot day fishing. I would come back.

Great location but tired apartment which needed a goo clean

Nota Tripadvisor 2.0/5

Madeleine C Avaliação com certificação TripAdvisor

Position and view 10/10. One bedroom apartment needed a good clean. Balcony doors dirty. Mould in bathroom. Outdoor furniture sticky. WiFi was not the best. Kept dropping out. Crane being used to do outside painting. Very noisy and this was not known prior to arival.

Dear madeleinecO4083ZP, Thank you for your review. We deeply apologise for all the inconveniences you experienced with the room and the external painting works currently in progress. We have placed a notification of these works on our website but it seems that it is not as visible as we would have liked it to be. We will check with our digital team to see if this can be placed in a more prominent area on the web page. I have also shared your comments with our housekeeping manager to follow up with his team. We hope to have the opportunity to welcoming you again for a much-improved experience. Sincerely, Terence

Stay somewhere else.

Nota Tripadvisor 1.0/5

robynb809 Romântica - Avaliação com certificação TripAdvisor

Tired and depressing. I booked directly with Accor, some months before arrival at this dreary, dingy hotel. On arrival, we were told by the very pleasant but clearly overworked receptionist, that there was no restaurant, bar, or gym. The hotel appears to have been cut in half and partially sold to another operator and the lobby is half boarded up for building works ( which do not appear to be underway). The room was large but smelled of damp and mould. The carpets in the hallways were grubby. I have never done it before but I immediately requested a refund and moved out. I spoke to Accor who confirmed the refund by phone but the hotel itself was not aware of it. All in all, I am sure there are better places to stay, even in Darwin. I have never done th

Dear robynb809, Thank you for your review. We deeply apologise for the poor experience that you had and understand from your comment that you have already been refunded. There are different operators within the building and two reception areas, one for mantra and the other one for the caretaker manager of the building. The restaurant and bar have been closed for over 5 years now since the previous operator left. I have also shared your comments with Dolly, our Rooms Division Manager, who will be addressing the cleanliness issue with the housekeeping team. We hope to have the opportunity to welcoming you again in one of the mantra hotels in Darwin for a much better experience. Sincerely, Terence

Very disappointed.

Nota Tripadvisor 1.0/5

Guide11185344094 Romântica - Avaliação com certificação TripAdvisor

This is not really a hotel… it’s just a very basic room to rent, no restaurant, no breakfast, no safe in the rooms, noisy air/con, building site at the front lobby, a very very disappointing introduction to our first night in Darwin,although the booking was pre paid they still took a security deposit, for what I don’t know…. there is nothing further to purchase!!!

Dear Guide11185344094, Thank you for your review. We deeply apologise for all the inconveniences you experienced and fully understand why your stay did not meet your expectation. The credit card pre-authorisation that was taken upon arrival and then released from our end when you check out, is used mainly as a security on the room to cover for any damages that may occur. We are sorry if this was not explained properly by our the reception team member. We hope to have the opportunity to welcoming you again in one of teh mantras in Darwin for a much better experience. Sincerely, Terence

If you like mould and moss this is the place for you

Nota Tripadvisor 1.0/5

Liz C Avaliação com certificação TripAdvisor

Terrible. Miss, mould and mildew everywhere.room was filthy. People were rude except for 1 cleaning lady who knew more about the hotel than the manager. Manager terribly rude. No restaurant but I was not told. Maintenance work outside my window that I as not told would occur from 7am. Overall an exhausting experience. I couldn’t even get a coffee!

Dear I2006WTlizc, Thank you for your review and please accept our apologies for the very poor service you experienced. If you booked with Accor/Mantra, I would be grateful if you could please contact the mantra reception desk during business hours on 08 8943 4333 (ext 1) and leave your details with the manager on duty to my attention. I will then contact you to discuss your experience further. Sincerely, Terence

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 486 comentários 9.4/10 Localização
  • 835 comentários 5.6/10 Quarto
  • 554 comentários 6.4/10 Serviço
  • 30 comentários 2.3/10 Internet
  • 348 comentários 4.6/10 Conforto
  • 307 comentários 4.2/10 Limpeza
  • 183 comentários 3.7/10 Comodidades
  • 183 comentários 1.4/10 Comida

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