Mercure Sibiu Airport

Nota clientes Avis (Classificação ALL) 4.3/5 143 comentários

Mercure Sibiu Airport - Image 1
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Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • Free wi-fi

  • Free parking

  • Spacious Conference Center

  • Restaurant with seasonal terrace

  • Free access to fitness center

As nossas opções de alojamento

Localização do hotel

Mercure Sibiu Airport

Soseaua Alba Iulia 120
550052 SIBIU
Romênia

GPS:45.793363, 24.111461

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Animais de estimação não permitidos
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores

ANA

Mime-se com a única e autêntica experiência gastronómica e descubra a cozinha internacional e a tradicional romena no nosso restaurante.

As nossas reuniões e eventos

Descrições e configurações das salas

salas de reuniões

De 1 a 135 

participantes

Configuração não disponível para estes critérios
  • Não tem a certeza da capacidade necessária para o seu evento?

  • Converta diferentes unidades de medida e facilite a organização dos seus eventos.

  • Este hotel não é adequado para o seu evento?

    Procure outro hotel

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.3/5  143 comentários

Classificação do TripAdvisor  4.0/5  38 comentários

Old fashioned hotel which does the job

Nota Tripadvisor 3.0/5

julien_and1104 Negócios - Avaliação com certificação TripAdvisor

The hotel delivers what you would expect. Room looked clean and tidy. The room style is a bit outdated to my taste (my taste is more modern) but it is definitely ok. Breakfast is served at 7.00am during the week which can be a bit late but the offering is good with local specialties. There is a small gym with 1 running machine, 1 elliptical, 1 bike and 1 upper body machine. There is a sauna which was closed during my stay in October 2023. Accessibility from the airport is good, around 5 minutes with a taxi.

Dear Guest, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport Hotel. I sincerely appreciate your kind and positive comments and I will share them with the entire team. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M – Front Office Manager

Off experience

Nota Tripadvisor 3.0/5

andreeadomes Viagem com amigos - Avaliação com certificação TripAdvisor

Very weird experience. On one hand, the place looked new and modern. On the other hand, we had issues at check in so we got another set of rooms with same rate and somehow didn’t annulate the one over booking. But let’s say it was fixed. Bathroom was smelling bad and shower had issues. Bathroom needs clear renovation! Even worst, the lady at the reception came over me in the room and ran. I screamed because I was like wtf and went on the hall because I assumed my door didn’t close if someone came in. And it was no room service. Someone yelled sorry from the hall and did not turn around. Even weirder, every day leaving with the car the receptionist was running after us to check out??? I mean, they have the visa if we were to leave. Just really off experience.

Dear Guest, Thank you for sharing your feedback to us,please allow me to express our sincerest apologies. At Mercure Sibiu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I want to assure you that we take all the complaints seriously and address the issues accordingly. Only through such constructive comments and observations that we are able to continually monitor and improve the services we are providing and focus our training efforts where necessary to build the confidence and skills of our team. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests pleased. We hope you will give us the opportunity to better serve you in near future. Best Regards, Dorin M- Front Office Manager

Nice

Nota Tripadvisor 5.0/5

Диана Г Avaliação com certificação TripAdvisor

Good location. Fast check in. Clean. 24/7 check in. Easy to get to from the motorway. Good experience. We will visit it again. Nice personal. Comfortable beds. A lot of free parking. Happy to visit another time.

Dear guest, Thank you for the positive feedback. We are glad to hear that the services offered by our staff delighted you and were to your liking. Providing outstanding customer service is a priority for us. We appreciate you taking the time to leave us this review. We look forward to welcoming you back ! Sincerely, Dorin M-Front Office Manager

Good hotel

Nota Tripadvisor 4.0/5

Vanda T Negócios - Avaliação com certificação TripAdvisor

I'd give 5 stars, the only downside is the aesthetics of the hotel and the rooms which are a bit outdated, but other than that, excellent comfort and the BREAKFAST was phenomenal! It was plentiful and of quality. Some staff members nice, others neutral. Overall very good experience

Dear Guest, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport Hotel. I sincerely appreciate your kind and positive comments and I will share them with the entire team. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M – Front Office Manager

Located in a busy road, away from the city center and close to the airport

Nota Tripadvisor 3.0/5

Paulo B Viagem a sós - Avaliação com certificação TripAdvisor

Large hotel, located in a busy road, away from the city center and close to the airport. Free parking. A strange situation occurred when I paid the room. I have made a reservation with points (I am an All client) to get a lower rate. But I ended up paying the normal price. The lady at the reception recognized the error, bur did not wish to correct it. Mistakes may happen, but they should be corrected. The situation took a couple of weeks and exchanged emails with the Customer care, until it was solved. Not nice.

Dear Guest, Thank you for sharing your feedback to us. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies.At Mercure Sibiu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I want to assure you that we take all the complaints seriously and address the issues accordingly. Only through such constructive comments and observations that we are able to continually monitor and improve the services we are providing and focus our training efforts where necessary to build the confidence and skills of our team. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests pleased. We hope you will give us the opportunity to better serve you in near future. Best Regards,

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 117 comentários 9.1/10 Localização
  • 179 comentários 5.7/10 Quarto
  • 153 comentários 8.1/10 Serviço
  • 111 comentários 8.1/10 Pequeno-almoço
  • 78 comentários 6/10 Limpeza
  • 56 comentários 2.5/10 Comida

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