Novotel Ambassador Seoul Gangnam 5 stars

Customer review rating (ALL Rating) 4.5/5 1,217 reviews

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Description

Hotel extras

  • Located in Gangnam district near Sinnonhyeon station and Coex with easy access to the airport

  • 332 modern guest rooms and 12 business meeting rooms for up 400 pax

  • 6 luxurious restaurants & bars offering cuisines ranging from international to Bistro

  • Web / Internet corner and free WIFI for your business needs in comfort and privacy

  • Health and relaxation facilities: swimming pool, gym, sauna, and golf range

Our accommodation(s)

Hotel location

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
South Korea

GPS:37.505258, 127.028829

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,217 reviews

TripAdvisor Rating  4.5/5  2,155 reviews

Certificate of excellence 2024

Awesome staff and Location

Customer review rating 5.0/5

Ma. I. R. Families - Confirmed reviews ALL

Coming from a red eye flight and arriving early morning in Seoul, we were tired and lack sleep with a cranky baby. Harry from the front desk was very kind and letting us check-in early and rest before going out in the afternoon for our activity. The room was very nice, the heated toilet seat is one of the best amenities in the room! The smart TV with access to prime and netflix is a plus. The hotel location near the gangnam food street, near shops we want to visit, a few blocks away from the metro and bus station. A convenience store is really near the hotel. One of the best part in staying in Novotel Gangnam is the accessibility to transfer to and fro to the airport, the hotel is the exact bus stop for the KLimousine. The convenience of riding the bus and stops directly at your hotel and brings you to the airport with regular schedule every hour, that beats lugging around your baggage from the metro stations to the bus stops to your hotel.

Dear Ma Irka R., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive such an amazing feedback. I will share your comments with our team, and especially with Harry. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

love the shower and the toilet. comfy bed

Customer review rating 4.5/5

Ekl Families - Confirmed reviews ALL

It was colder than expected when we arrived late March, the weather was still 7-8 Celcius with strong winds. the warm shower and comfy bed makes the stay very much at home with heated toilet seat and coffe machine in the room, totally love my stay here.

Dear EKL, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

Well located but slow service

Customer review rating 3.5/5

S. Families - Confirmed reviews ALL

At start at check in tye staff had no knowledge and Non ac room was provided, when asked said whole hotel is non ac so cannot help. Later Miss Chole rectified and gave the room which was there on higher floor and ac was there. So the receptionist who check us in was having No knowledge or had done it purposely or something. Rest stay was good .

Dear S. Thank you for your feedback about your stay at Novotel Ambassador Seoul Gangnam. We apologize for the initial inconvenience you experienced regarding the air-conditioning in your room. Please rest assured that we have already shared your review with the concerned department. Even if nights are still a bit chilly, the air-conditioning system is now available in every room category. We appreciate your understanding and are glad that Chole was able to rectify the situation. She was happy to hear that she could help you efficiently. We're pleased to hear that the rest of your stay was good, and we hope to welcome you back for an improved experience. Sincerely, Jeanne Bessiere Guest Experience Manager

Well located

Customer review rating 5.0/5

Uk Business - Confirmed reviews ALL

No complaints

Dear UK, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. However, I am sorry that you did not receive your welcome drink. I have already shared your review with our Front Desk team to avoid this mistake happening again. I am sure your feedback will help us to improve the quality of our services. During your next stay, please do not hesitate to reach us anytime if we can be of any help. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

Good Stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

A good stay with family as a stop gap between locations. The only negative was the breakfast was cold

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

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Other web-users rate our hotel

  • 438 reviews 9.2/10 Location
  • 518 reviews 7.4/10 Room
  • 615 reviews 8.6/10 Service
  • 25 reviews 4.1/10 WiFi
  • 210 reviews 8.1/10 Cleanliness
  • 179 reviews 6.3/10 Comfort
  • 174 reviews 8.7/10 Breakfast
  • 67 reviews 8.8/10 Wellness Area

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