Novotel Wollongong Northbeach 4 stars

Customer review rating (ALL Rating) 4.4/5 2,102 reviews

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Description

Hotel extras

  • Ocean views, rooms with balconies

  • Heated outdoor pool , fitness centre "Beachside Fitness"

  • Ocean-view dining, outdoor terrace overlooking the beach

  • Your choice of 4 bars North Bar, Adrift Pool Bar, The Frisky Flamingo or Pepe's on the Beach

  • Free bus outside for city shopping and dining

Our accommodation(s)

Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australia

GPS:-34.414486, 150.900293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

Your meetings and events

Room descriptions and layouts

18 

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,102 reviews

TripAdvisor Rating  4.0/5  2,820 reviews

great overnight stay

Customer review rating 4.5/5

Bek Families - Confirmed reviews ALL

It was a lovely hotel to stay at. Very accommodating to our family needs.

Dear Rebekah, Thank you for taking the time to share your feedback following your recent stay at Novotel Wollongong Northbeach. Thank you for your message and for addressing the concern about the cigarette smell in our room during our recent stay. While it was unfortunate to experience this odor, I appreciate your prompt attention to the matter. I'm pleased to hear that AJ was able to assist with fixing the issue related to our breakfast package. His prompt and efficient service certainly made a positive difference in our stay, and we're grateful for his assistance. Overall, we have no complaints about the hotel itself, and we appreciate your efforts in ensuring a comfortable experience for your guests. The team at Novotel Wollongong Northbeach look forward to welcoming you back again soon, and hope your next visit will be as pleasant as the previous one. Sincerely, Anna Bryant Guest Relations Executive

Excellent stay

Customer review rating 4.5/5

Jwa Couples - Confirmed reviews ALL

First stay at this hotel (but as someone who has previously lived in Wollongong, have been there before) it was a great experience. Very helpful staff, well located and the public areas have been given a nice spruce up. The room was large and we were upgraded to an ocean view room, which was appreciated. I find it strange, though, in such a large room, to have a queen bed? Will definitely be staying again

Dear Josh, Thank you for taking the time to share your feedback following your recent stay at Novotel Wollongong Northbeach. Thank you for your kind words and for choosing to stay with us during your recent visit to Wollongong. We're delighted to hear that your experience was a great one, and we appreciate your positive feedback regarding our helpful staff, convenient location, and refreshed public areas. It's wonderful to know that you enjoyed the spaciousness of your room and appreciated the upgrade to an ocean view. However, we apologize for any inconvenience caused by the size of the bed not meeting your expectations. We value your feedback and will take it into consideration for future improvements. The team at Novotel Wollongong Northbeach is thrilled to hear that you plan on staying with us again, and we look forward to welcoming you back for another enjoyable experience. Sincerely, Anna Bryant Guest Relations Executive

Customer review rating 0.5/5

A A. Couples - Confirmed reviews ALL

I am writing to express my disappointment and frustration with the booking process I recently experienced with Novotel Wollongong. Upon searching for accommodations, I was excited to find what seemed to be a great deal on your website. However, my excitement quickly turned to dismay when I discovered that the price displayed was for one night only, rather than the total for the duration of my stay. This was not made clear during the initial booking process, and I only noticed the fine print detailing this discrepancy after I had already proceeded to payment. As a result, I feel misled and deceived by the booking process. It has left a very bad taste in my mouth, and I am deeply disappointed with the lack of transparency in your pricing policy. Such practices erode trust and leave customers feeling undervalued. While I understand that there may be terms and conditions associated with booking accommodations, I believe that these should be clearly communicated upfront, rather than buried in fine print. This experience has tarnished my perception of Novotel Wollongong, and regrettably, it is unlikely that my husband and I will choose to stay at your hotel in the future. I hope that you will take this feedback into consideration and take steps to improve the transparency of your booking process. Clear and upfront communication is essential in maintaining positive relationships with customers, and I urge you to address this issue promptly. Thank you for your attention to this matter. I look forward to hearing fro you

Great stay

Customer review rating 5.0/5

Karen Business - Confirmed reviews ALL

Friendly staff and awesome location. Room was clean and comfortable with a beautiful view of the ocean.

Dear Karen, Thank you for taking the time to share your feedback following your recent stay at Novotel Wollongong Northbeach. Thank you for your kind message. I'm delighted to hear that you found our staff friendly and enjoyed our hotel's awesome location. It's wonderful to know that you found your room clean, comfortable, and with a beautiful view of the ocean. We strive to provide our guests with a memorable experience, and I'm thrilled that we were able to meet your expectations. Your feedback is greatly appreciated, and I will be sure to share your compliments with our team. We look forward to welcoming you back on your next visit. Warm regards, Anna Bryant Guest Relations Executive

Just nice

Customer review rating 5.0/5

Kim Couples - Confirmed reviews ALL

Lovely place to stay. Food good , room was great.

Dear Kim, Thank you for taking the time to share your feedback following your recent stay at Novotel Wollongong Northbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team at Novotel Wollongong Northbeach look forward to welcoming you back again soon, and hope your next visit will be as pleasant as the previous one. Sincerely, Anna Bryant Guest Relations Executive

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Other web-users rate our hotel

  • 974 reviews 8.5/10 Location
  • 1,643 reviews 7.4/10 Room
  • 1,266 reviews 8.1/10 Service
  • 90 reviews 4.5/10 WiFi
  • 750 reviews 5.6/10 Comfort
  • 512 reviews 6.2/10 Cleanliness
  • 366 reviews 3.8/10 Value
  • 325 reviews 6.7/10 Breakfast

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