Novotel Sharm El Sheikh 5 stars

Customer review rating (ALL Rating) 4.8/5 377 reviews

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Naama Bay, 46619 SHARM EL SHEIKH, Egypt

Description

Hotel extras

  • In the heart of Naama Bay

  • Private beach

  • Free WIFI in public areas

  • Spa and fitness facilities

  • Dedicated kids' club

Our accommodation(s)

Hotel location

Novotel Sharm El Sheikh

Naama Bay
46619 SHARM EL SHEIKH
Egypt

GPS:27.914611, 34.331555

Telephone
Fax +20 69 3600193

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  377 reviews

TripAdvisor Rating  4.5/5  5,165 reviews

Attention to detail, friendly and perfectly formed.

TripAdvisor rating 5.0/5

Anna D TripAdvisor review

One of the original resorts in Sharm El Sheikh, in the beautiful Naama bay - still has all its charm and attention to detail. In perfect scale and harmony with the landscape - somewhere between a resort and boutique hotel - really personal service, lovely grounds and gardens, nicely designed rooms. The staff were very nice and friendly and the the buffet meals were a real highlight with a fantastic range of foods -and variety as well as some local highlights such as special bread fruit and veg and amazing deserts, Felt very welcome and safe for the whole family. Overall a great place to stay and would highly recommend to anyone visiting Egypt and Sharm el Sheikh.

I will not be back.

TripAdvisor rating 2.0/5

Vainamoinena TripAdvisor review

I spent my holidays in Novotel Beach (the newest part which was located closer to the sea) 4-11.04.2024. I would like to start with the povitives: absolutely delicious food - just amazing. Big choice of products with everything fresh and tasty! Nice beach really close to the hotel. The room was nice, modern furnished but with some little things which need improvement. What was bad: maybe you don’t know but as a member of global hotel chain you should know, so I will tell you that the main language to communicate worldwide, as well in the hotel industry is ENGLISH, not Russian. So if you welcome and talk to your Italian, Polish, German etc. guests in Russian it is not even not proffesional, it is just rude. After three days of hearing „Zdrastvujcie” every day and hearing all staff try to communicate with us in Russian despite we told all the time we are not from Russia I was just disgusted. Another thing, there were some days when on the beach was just Russian music loudly played all afternoon long. Oh, really relaxing to listen to it when you know that the same time in Europe children are dying under Russian bombs… C’mon guys, you have a lot of awesome local, arabic music. Do you really need to do this? Especially if you host not only Russian people? What more – the staff was really unfriendly. The guys at bar, some guys on restaurant were just surly, with no smile. I can mention just a few people who were really nice: the lady who was (I suppose) the restaurant manager, the lady with white shirt who also work in restaurant, the lifeguard from the beach, the short stature pool guy, Yaroslava who was responsible for guests relations. And that is all. The last day I experienced a really unpleasant situation. I wanted to use a toilet near to the pool and I didn’t noticed that the floor is wet so I came in. Two guys from cleaning staff just screamed on me and shouted using poor enghlish like: „Go beach toilet, now!” They waved their hands like they was just mad. It was really scary and I think it shouldn’t happeden it the hotel like this. We had a cockroaches in bathrooms in rooms we occupied and we got because of that a free late-check out for one of rooms in the day of departure what was really nice compensation. All in all – I will never be back in this place for sure.

service was 4*, but the price was 5*... thats why 8, not 10

Customer review rating 4.0/5

Victor O. Families - Confirmed reviews ALL

Good location, very good animation team, food was good itself but variety poor, magnetic card lock in the room was the problem all the time - it didn't work in a proper way.

Amazing vacation in Egypt with Novotel

TripAdvisor rating 5.0/5

Merna S TripAdvisor review

When you need to chillout, you have to choose Novotel, as you can feel that you are in your second home, want to give big thanks for all staff and managers there, they were helping us, also understood all our needs, beach was sandy easy to swim and relax, thanks to chef Nasr he make a great pasta.

Dear Merna, On behalf of all Novotel Sharm El Sheikh hotel team we would like thank you for choosing our hotel for your recent stay. Also we would like to thank you for your High rating. Looking forward to welcoming you back in the nearest future. Best regards, Mohamed El Amry General Manager

Excellent, best hotel

TripAdvisor rating 5.0/5

PHTNX M TripAdvisor review

Everything was perfect, it was a great vacation special thanks to guest relation team they are so helpful and they give a great attention which is in my opinion the key term of having a great time with no complications what so ever , definitely will come back , highly recommend 👍🏻

Dear Guest, On behalf of all Novotel Sharm El Sheikh hotel team we would like thank you for choosing our hotel for your recent stay. Also we would like to thank you for your High rating. Looking forward to welcoming you back in the nearest future. Best regards, Mohamed El Amry General Manager

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Other web-users rate our hotel

  • 883 reviews 9.4/10 Location
  • 1,095 reviews 8.6/10 Room
  • 3,565 reviews 9.6/10 Service
  • 121 reviews 4.9/10 WiFi
  • 1,572 reviews 9.6/10 Beach
  • 600 reviews 9.1/10 Cleanliness
  • 559 reviews 9/10 Amenities
  • 361 reviews 8.5/10 Vibe

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