Mercure Queenstown Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 1,670 reviews

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Description

Hotel extras

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and free, on-site car park

  • ALLSAFE Certification

Our accommodation(s)

Hotel location

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand

GPS:-45.038529, 168.638685

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 90 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,670 reviews

TripAdvisor Rating  4.0/5  1,909 reviews

Not good

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

9 days without room serviced.workmates went 10 days

Good and confortable stay.

Customer review rating 5.0/5

Sanjeev N. Families - Confirmed reviews ALL

Clean and good service.

Dear Sanjeev, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fanny Wanpouille Assistant Manager

Good stay

Customer review rating 4.5/5

Ben Families - Confirmed reviews ALL

Nice amenities, very friendly staff, relaxing stay, enjoyed the hot tubs and gym!

Dear Ben, Thank you for taking the time to leave a review, we very much appreciate your high ratings regarding your stay at the Mercure Queenstown Resort. We are so grateful for your feedback and so happy to hear you enjoyed the gym and our relaxing hot tubs! It is a pleasure to know that you had a great experience at our hotel and that our facilities, staff and location exceeded your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amy McMahon, Assistant Manager Mercure Queenstown Resort

Good location, relaxing environment, free parking & helpful staff

Customer review rating 4.5/5

K Couples - Confirmed reviews ALL

Hotel environment is relaxing with good lake view.

Dear K, Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at Mercure Queenstown and that our team made it special for you. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back for another fantastic stay in the future. Best regards, Amy McMahon, Assistant Manager Mercure Queenstown Resort

Great rooms, great views, great service

Customer review rating 4.5/5

Robert V. D. H. Families - Confirmed reviews ALL

Great place to stay food was delicious staff was very friendly and helpful highly recommended.

Dear Robert, Thank you for leaving us such a wonderful review! We're thrilled to hear that you had a great stay and that all aspects of your stay, from our team, to the food hit the mark and ensured you had an excellent visit. Your high ratings means a lot to us and we hope to host you for another wonderful stay. Best regards, Amy McMahon, Assistant Manager Mercure Queenstown Resort

In partnership with TripAdvisor

Other web-users rate our hotel

  • 619 reviews 7.5/10 Location
  • 1,513 reviews 7.9/10 Room
  • 1,173 reviews 8.5/10 Service
  • 19 reviews 5.8/10 WiFi
  • 453 reviews 5.5/10 Food
  • 402 reviews 5.7/10 Cleanliness
  • 360 reviews 6.1/10 Breakfast
  • 244 reviews 5.6/10 Value

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