Novotel Praha Wenceslas Square 4 stars

Customer review rating (ALL Rating) 4.4/5 1,866 reviews

Novotel Praha Wenceslas Square - Image 1
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Description

Hotel extras

  • Fitness center and indoor heated swimming pool, sauna.

  • Selection of international and local cuisine.

  • High speed WIFI.

  • 5 minutes walk from Wenceslas Square.

  • 30 minutes drive from Vaclav Havel Airport. Accessible by public transport.

Our accommodation(s)

Hotel location

Novotel Praha Wenceslas Square

38 Katerinska
12000 PRAGUE
Czech Republic

GPS:50.074942, 14.428032

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2

Local and international specialties. Dietetic menu also available.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 140 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,866 reviews

TripAdvisor Rating  4.0/5  2,275 reviews

Clean and comfortable, but bedding definitely needs looking at.

TripAdvisor rating 3.0/5

valerieb802 TripAdvisor review

Pros first - Staff very friendly and helpful especially Mila on Reception. Breakfast very good. Bar very good and Katrina on the bar. Cons - Bedding, the sheets were too small for the single beds and were like cot sheets. Duvet covers did not fit and mine had a hole in it. There is no mirror near electric sockets and the perfect place would be above the dressing table. We ladies need that for drying our hair. Our carpet was badly stained. Not enough tea/coffee in the room and we kept having to ask at reception for more. Shame the TV had no English speaking channels. Overall though the hotel was clean, comfortable and friendly.

Terrible Air Conditioning

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Terrible Air Conditioning system throughout the Hotel. Very misleading on the website description. No resolution when asking the Reception. Lobby Carpets were dirty also.

Dear guest, Thank you for taking the time to share your feedback. We are truly sorry for the inconvenience you faced with the air conditioning which is unfortunately off in winter season. We appreciate your feedback and will address these issues promptly. Your satisfaction is our priority. Warm regards, Frantisek Dvorak Front Office Manager

We’ll located

Customer review rating 4.0/5

Andy B. Couples - Confirmed reviews ALL

Good, clean hotel not in the centre of Prague but close to the main station

Location was perfect, close to main tourist attractions

Customer review rating 4.5/5

Mohamed A. Families - Confirmed reviews ALL

I was with Family trip and all provided rooms were newly renovated and hospitality were perfect. Every things I had in the hotel (Recipience, restaurants and house keeping) were up to magnificent.

Dear Mohamed A., Thank you for your positive feedback. We are delighted to hear that you enjoyed the newly renovated rooms and experienced excellent hospitality. Our team is dedicated to providing top-notch service. We hope to welcome you and your family back soon. Best regards, Frantisek Dvorak Front Office Manager

Not great. Would not recommend for this price

Customer review rating 1.0/5

Darren Families - Confirmed reviews ALL

Definitely not what I expected for a Novotel. Very dated, no air conditioning, only heat. Key card reader for the elevator only works half the time. I wouldn’t come back here

Dear Darren, We apologize for not meeting your expectations. Please note that we are currently renovating to provide a more modern experience. Regarding the elevator key card reader, we are addressing this issue promptly. There will also be new lock system in a few month. We hope you reconsider and give us another chance to see our improvement. Best regards, Frantisek Dvorak Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 944 reviews 9.3/10 Location
  • 1,050 reviews 6.5/10 Room
  • 1,012 reviews 8.4/10 Service
  • 12 reviews 9.6/10 WiFi
  • 844 reviews 8.8/10 Breakfast
  • 502 reviews 6/10 Cleanliness
  • 338 reviews 6.3/10 Pool
  • 248 reviews 4.9/10 Vibe

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