Novotel Krakow Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 2,716 reviews

Novotel Krakow Centrum - Image 1
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Description

Hotel extras

  • Short walk to the Old Town

  • Refurbished Fitness Center

  • Parking garage

  • Free high speed WIFI Internet

  • Bike rentals

Our accommodation(s)

Hotel location

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105 KRAKOW
Poland

GPS:50.054624, 19.925911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,716 reviews

TripAdvisor Rating  4.5/5  2,461 reviews

Certificate of excellence 2023

Rooms didn’t get cleaned

Customer review rating 3.0/5

Ross Families - Confirmed reviews ALL

Your hotel is normally wonderful - this was our third hotel staying with you. This time though the room cleaning was really poor. The cleaner didn’t turn up for three days - we were out first thing each day and had the door sign on asking for our room to be cleaned. One day they came at 6:30pm after our day out which was inconvenient. Another day the cleaner asked us if we really needed our room cleaned. We’ve never had such an experience.

Enjoyable family break in Krakow

TripAdvisor rating 4.0/5

shilpens Families - TripAdvisor review

This hotel has an ideal riverside location which is 15 mins walk from the centre of Krakow. The service is excellent and my family and I were very well looked after by Maciej, Dominika, Roman and Gabriella of the reception team in particular. I travelled with my bicycle and was allowed to store my bike in our room at my request. The gym is good and the swimming pool is great. We stayed for two weeks and this was marred by very noisy roadworks directly outside the hotel, but hopefully this will be completed soon. All in all a very good stay and we really appreciated the hotel’s hospitality.

Excellent hotel for families

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Great location of the hotel, very clean and modern. Breakfast was excellent with lots of choice. The games area is a good addition. The only negative is the pool is not heated enough.

Good location

Customer review rating 3.0/5

Family O. 5. Families - Confirmed reviews ALL

The room itself and service was average. We would stay in an airbnb over the Novotel if we visited again. Some of the front desk staff we encountered were helpful, specifically one man with longer hair was incredibly helpful and kind.

Well located, family friendly

Customer review rating 4.5/5

Veronica Families - Confirmed reviews ALL

Good location, friendly staff, good breakfast buffet. Very comfortable stay.

Dear Veronica! Thank You for leaving such positive feedback about Your last stay! I'm glad the hotel met Your expectation and You spend wonderful time here. Thank You for appreciating our services and staff, it's really motivating! We are looking forward to host You again during another travel to Kraków city! Best regards -Ania, Guests Experience Specialist

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,078 reviews 9.2/10 Location
  • 1,046 reviews 7.7/10 Room
  • 1,244 reviews 9.2/10 Service
  • 18 reviews 7.9/10 WiFi
  • 913 reviews 9.4/10 Breakfast
  • 360 reviews 7.9/10 Cleanliness
  • 351 reviews 7.6/10 Amenities
  • 334 reviews 7.4/10 Pool

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