Description
Hotel extras
The Mercure Cairns is perfect for both business and leisure travellers, offering a variety of room types from standard rooms to family and spa rooms. We pride ourselves on delivering warm, friendly service and affordable, comfortable accommodation.
Our accommodation(s)
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Room
Standard Room 1 Queen Bed
- 2 pers. max
- 20 m² / 215 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
Room
Standard Room 2 Single Beds
- 2 pers. max
- 20 m² / 215 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
Room
Standard Room 1 Queen and 1 Single Bed
- 3 pers. max
- 20 m² / 215 sq ft
- Bedding 1 x Single bed(s) and 1 x Queen size bed(s)
- Views: City View
Room
Family Room 1 Queen and 2 Singles
- 4 pers. max
- 44 m² / 473 sq ft
- Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
- Views: City View
Room
Superior King Room
- 2 pers. max
- 27 m² / 290 sq ft
- Bedding 1 x King size bed(s)
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Suite
Executive Room 1 King Bed
- 2 pers. max
- 27 m² / 290 sq ft
- Bedding 1 x King size bed(s)
- Views: Pool side or City View
- Most of the accommodation: Balcony
Suite
Loft Room 1 Queen Bed and Spa
- 2 pers. max
- 27 m² / 290 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Balcony
Hotel location
Mercure Cairns
15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Australia
GPS:-16.919012, 145.772888
Access and transport
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CENTRAL RAILWAY
Railway station
Access: 2 km / 1.24 mi 15 min walk
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CAIRNS PERFORMING ART CENTRE
Entertainment/theatre district
Access: 100 m / 0.06 mi 5 min walk
FLECKER GARDENS
Botanical gardens
Access: 4 km / 2.49 mi 10 min drive
TJAPUKAI
Art and Culture
Access: 25 km / 15.54 mi 30 min drive
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Shuttle
Shuttle on call
SKYRAIL
Tourist attraction
Access: 25 km / 15.54 mi 30 min drive
KURANDA VILLAGE
Tourist attraction
Access: 40 km / 24.86 mi 45 min drive
-
Shuttle
Shuttle scheduled
DAINTREE RAINFOREST
Tourist attraction
Access: 45 km / 27.96 mi 50 min drive
-
Shuttle
Shuttle on call
ATHERTON TABLELANDS
Tourist attraction
Access: 80 km / 49.71 mi 1 hrs 30 min drive
-
Shuttle
Shuttle on call
CAIRNS AQUARIUM
Tourist attraction
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REEF FLEET TERMINAL
Marina
Access: 2 km / 1.24 mi 15 min walk
-
Shuttle
Shuttle on call
YORKEYS KNOB
Beach area
Access: 20 km / 12.43 mi 25 min drive
GREAT BARRIER REEF
Marina
Access: 20 km / 12.43 mi 25 min drive
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Shuttle
Shuttle on call
Munro Martin Parklands
Park
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CAIRNS CENTRAL
Shopping centre/mall
Access: 2 km / 1.24 mi 15 min walk
Cairns City
Shopping district
CAIRNS LOCAL FOOD OUTLETS
Restaurant and cafe district
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CAIRNS PERFORMING ARTS CENTRE
Company
Access: 0 m / 0 mi 3 min walk
DCM
Company
Access: 0 m / 0 mi 5 min walk / 2 min drive
ERGON ENERGY
Company
Access: 0 m / 0 mi 5 min walk / 2 min drive
TELSTRA
Company
Access: 1 km / 0.621 mi 8 min walk / 5 min drive
DEPT OF MAIN ROADS
Company
Access: 2 km / 1 mi 15 min walk / 5 min drive
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CRCB
Convention centre
Access: 4 km / 2 mi 10 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Restaurant
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
The Stanley
We are excited to welcome you to our brand-new restaurant in Cairns featuring a gorgeous pool deck and venue encouraging sharing with family and friends. Come and experience our delicious local produce, shared plates, and relaxed cool vibe.
The Stanley
Located in the restaurant with access to terrace and pool area, the bar is open daily from 5:30pm to 8pm.
Breakfast
Pool
Your meetings and events
Room descriptions and layouts
meeting room
attendees
- m / m²
- ft / sq ft
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
---|---|---|---|---|---|---|---|
0 m² 0 sq ft |
|
25 participants |
15 participants |
10 participants |
16 participants |
Configuration is not available for this hotel |
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Our guest reviews
WELL LOCATED , SPACIOUS FAMILY ROOM
Customer review rating 5.0/5
Stan Friends - Confirmed reviews ALL
Dear Stan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Cairns Team
Dissatisfied
Customer review rating 1.5/5
Anonymous Families - Confirmed reviews ALL
Dear Christine, Thank you for taking the time to share your feedback. Firstly I do apologies we haven't been able to meet your expectations. We are already looking at ways for the bed not to move. The movement is because of the wheels. We have fixed in a gajet to the wheel so that it will not move anymore. Some of the points mentioned here are a bit confusing. 1. Our entrance through the pool gate is open during dinner service and the team locks it at 21:00hrs. This gate is never open. 2. Our sink has the option for cold and hot water. We have not had issues on hot water as we have our own hot water system for each floor. 3. We do have a touch card system at the entrance where the main door opens automatically. There is no need for staff to open this. The guests has to just touch the key for the door to open. 4. Our hotel does not serve lunch, its only breakfast and dinner. This is also on our website and the welcome letter we give you on arrival. However we do apologies if you faced inconvenience with these matters. We wish you had mentioned any of these during your stay so we could have helped you on these. We hope you consider coming back to our hotel as we would make sure you are well lookedafter. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Cairns Team
Very enjoyable
Customer review rating 4.0/5
J. Business - Confirmed reviews ALL
Dear J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Cairns Team
Clean but not a great experience
Customer review rating 1.5/5
Taylor Friends - Confirmed reviews ALL
Dear TAYLOR H., Thank you for taking the time to tell us about your experience at the Mercure Cairns. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have shared your comments to the relevant departments. Kindly note that we are already discussing these matters and finding better ways so that such issues would not repeat again. Normally when the keys stop working, it is either the keys are expired or the batteries needs to be changed. Our team is well aware of this and a bit suprise you had to come each time to let you in. Also our staff is known to be friendly and helpful, we apologies if you felt unheard. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Cairns Team
Quite enjoyable ..good location
Customer review rating 2.5/5
Deborah S. Friends - Confirmed reviews ALL
Dear Deborah, Thank you for taking the time to share your feedback. The comments mentioned are well noted and has been passed on to the housekeeping manager to take action.We do apologies if this has caused you an inconvenience. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Cairns Team
In partnership with TripAdvisor
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