Pullman Cairns International 5 stars

Customer review rating (ALL Rating) 4.5/5 3,202 reviews

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Description

Hotel extras

  • Fantastic CBD location is close to all city amenities.

  • Grand Ballroom, the largest pillar-less ballroom in Cairns, can accommodate a range of events.

  • Safe and secure self parking.

  • Award-winning Day Spa; Vie Spa, and Tropical Pools.

Our accommodation(s)

Hotel location

Pullman Cairns International

17 Abbott Street
4870 CAIRNS
Australia

GPS:-16.924157, 145.779124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Coco's Kitchen + Bar

Nestled within Pullman Cairns International, Coco's Kitchen & Bar embodies a culinary ethos centred on pure, unadulterated flavours paired with an unwavering commitment to authenticity.

Your meetings and events

Room descriptions and layouts

18 

meeting rooms

From 1 to 700 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,202 reviews

TripAdvisor Rating  4.0/5  2,969 reviews

Certificate of excellence 2024

A shame !

TripAdvisor rating 1.0/5

lya c TripAdvisor review

We stayed one night my partner and I last weekend and our experience was definitely not the best, specially for the price. The localisation is great, the view is great too (we had a room in 11th floor). But that’s it ! The room was old, mattress not confortable, some stuffs broken in the bathroom, very little choice in the minibar, TV very small, not even smart, we couldn’t watch a streaming platform. Have to pay for the parking. But the worst was the overnight room service ! We were on jetlag, so we couldn’t sleep during the night so we ordered something. Choice on the menu is very little already but we’ve been told only the cheese and meat platter was available. So we ordered it…what a mistake !! They probably use the cheapest food ever, and off. Gressinis were soft, just piece of "brie" so disgusting you wouldn’t even give it to your dog. But worst : the piece of chicken was rotten, I smelled it and I felt sick straight away. Even to look at it. What a shame to give that to your customers for 20-30 $ who paid more than 300 the room already. I’m furious !

Amazing service

TripAdvisor rating 5.0/5

beachyAustralia TripAdvisor review

Ben the barman made amazing cocktails and gave us great ideas of where to go in Cairns. The staff were very good at the hotel and we definitely would come back. The newly decorated harbour view room was very comfortable too.

Highly recommend

Customer review rating 5.0/5

Alison Couples - Confirmed reviews ALL

The staff and service were professional and extremely friendly. I would not hesitate in recommending The Pullman Cairns. Very enjoyable experience.

Dear Alison, Thank you for your glowing recommendation! We're thrilled to hear that our professional and friendly staff provided you with excellent service throughout your stay. It's fantastic to know that you had a very enjoyable experience with us and found our booking process quick, easy and offering the best price. We take pride in our team's dedication to guest satisfaction, and we're delighted that every member contributed to making your stay memorable. We appreciate your kind words and hope to welcome you back to Pullman Cairns International soon for another outstanding experience! Sincerely, CK - Operations Manager

Comfortable stay

Customer review rating 4.5/5

Jeff Business - Confirmed reviews ALL

I had a nice renovated room It was large and nicely decorated The bed was very comfortable The breakfast was outstanding, especially the omelette prepared just as I like it!

Dear Jeffrey, Thank you for your positive review! We're thrilled to hear that you enjoyed your stay in our newly renovated room and found it both spacious and beautifully decorated. We're delighted that our breakfast, especially the made-to-order omelette, met your expectations and left a lasting impression. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future! Regards, CK - Operations Manager

Great stay

Customer review rating 5.0/5

Cheryl A. Couples - Confirmed reviews ALL

The hotel has very friendly staff who go out of their way to assist. The bed was comfortable and the room spacious. Breakfast could not have been better, the huge variety was a pleasant surprise. Well worth a stay.

Dear Cheryl, Thank you for your fantastic review! We're excited to hear that our friendly staff left a positive impression and went above and beyond to ensure you had a memorable stay. It's wonderful to know that you found our beds comfortable and our rooms spacious, providing you with the comfort you deserve. We're delighted that our extensive breakfast selection exceeded your expectations and added to your overall experience. Your recommendation means a lot to us, and we look forward to welcoming you back for another great stay soon! Regards, CK - Operations Manager

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Other web-users rate our hotel

  • 889 reviews 9.5/10 Location
  • 1,907 reviews 8/10 Room
  • 1,793 reviews 8.3/10 Service
  • 20 reviews 7.5/10 WiFi
  • 637 reviews 7.5/10 Vibe
  • 626 reviews 8/10 Comfort
  • 559 reviews 6.8/10 Cleanliness
  • 507 reviews 6.8/10 Food

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