Mercure Port of Echuca 4.5 stars

Customer review rating (ALL Rating) 4.4/5 961 reviews

Mercure Port of Echuca - Image 1
Mercure Port of Echuca - Image 2
Mercure Port of Echuca - Image 3
Mercure Port of Echuca - Image 4
465 High Street, 3564 ECHUCA, Australia

Description

Hotel extras

  • Free Wi-Fi throughout the hotel and free parking available

  • The Bar & Restaurant on site is currently closed until further notice

  • Pool & Spa area to relax after a day of exploring the Murray River

  • A range of conferencing spaces available

  • Walking distance to the Port of Echuca

Our accommodation(s)

Hotel location

Mercure Port of Echuca

465 High Street
3564 ECHUCA
Australia

GPS:-36.125292, 144.747218

Telephone
Fax +61 3 5482 5682

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PORT BAR AND GRILL

Non contractual photo

The bar is open over long weekends and school holidays. Please visit our social pages to keep up to date with our bar openings, drink specials and musicians.

Your meetings and events

Room descriptions and layouts

4 

meeting rooms

From 1 to 200 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  961 reviews

TripAdvisor Rating  4.0/5  688 reviews

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

The carpet was badly stained. The furniture was in need of replacing, taps in bathroom rusty. Felt very grotty. Paid over $200 for the room, felt ripped off

Dear Lorna D., Thank you for taking the time to tell us about your experience at the Mercure Port of Echuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We apologise for any issue that occurred during your stay. We are currently in the middle of getting the carpets cleaned. Unfortunately, we have not been able to get to all rooms as of yet due to be being fully booked most nights. We are sorry about this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laney

Tired

Customer review rating 2.5/5

R Couples - Confirmed reviews ALL

In need of tlc

Dear Ronald S., Thank you for taking the time to tell us about your experience at the Mercure Port of Echuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laney

Close to everything 😊

Customer review rating 4.5/5

Rob M. Families - Confirmed reviews ALL

Friendly staff, clean and tidy rooms, comfortable beds. Well situated within the Echuca surrounds and walking distance to all main areas. Extremely satisfied customer who will return.

Dear Rob M., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are so glad you enjpyed your stay and felt welcomed, we hope to see you again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laney

Skip it

TripAdvisor rating 1.0/5

John_R1B TripAdvisor review

A hotel room should at minimum have a good shower, and when I say good shower, I mean something a little more than trickling. You know what I mean. For that reason alone, I wish I could give a minus 10. I do not care about anything else that the room has to offer (not that there is anything special). It is an absolute disaster of a place.

Well located

Customer review rating 4.5/5

Sai B. Couples - Confirmed reviews ALL

Room - very spacious, comfortable & clean. Friendly staffs.

Dear Tak To P., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laney

In partnership with TripAdvisor

Other web-users rate our hotel

  • 473 reviews 9.7/10 Location
  • 750 reviews 7.6/10 Room
  • 423 reviews 8.8/10 Service
  • 6 reviews 8.7/10 WiFi
  • 306 reviews 8.7/10 Cleanliness
  • 118 reviews 2.1/10 Food
  • 48 reviews 4.1/10 Breakfast
  • 33 reviews 4.5/10 Bar

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