Mercure Orange Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 711 reviews

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Description

Hotel extras

  • HYBRID BIKE RENTAL

  • LARGE SWIMMING POOL WITH SOLARIUM IN SEASON (April to October)

  • ENCLOSED BIKE SHELTERS AND STORAGE ROOM

Our accommodation(s)

Hotel location

Mercure Orange Centre

258 Route de Caderousse
84100 ORANGE
France

GPS:44.136838, 4.788241

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'INSTANT

L'Instant restaurant offers refined cuisine for relaxing meals or business dinners. In good weather, enjoy the poolside terrace.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 160 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  711 reviews

TripAdvisor Rating  4.0/5  565 reviews

Well located and pleasant stay

Customer review rating 4.5/5

Hans N. Couples - Confirmed reviews ALL

All OK, nice room and serviceminded staff.

Enjoyable stay

Customer review rating 5.0/5

Ralph D. M. Couples - Confirmed reviews ALL

I had an overnight stay at the Mecure in Orange. Excellent staff on the front desk clean and very well maintained room. A quiet location could not have asked for more.

Dear RALPH DE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Caoudal Directeur.

Outdated and filthy

Customer review rating 0.5/5

Pascal Couples - Confirmed reviews ALL

The rooms are outdated and filthy. We had spider webs all over the room. The shower was a disaster black mould among other.

Dear PASCAL S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orange Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy Caoudal Directeur.

Very nice hotel located a walkable distance from downtown Orange. Staff was helpful and very friendly!

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Hotel is located about a mile from the center of the city, which may be a problem for those with health issues, as there aren’t a lot of taxis in town. Other than that, it was clean, and the staff was great!

Dear DAMON P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Caoudal Directeur.

Good Location close to the high aus way and wallbox

Customer review rating 3.0/5

Holger S. Families - Confirmed reviews ALL

Breakfast was definetly Not good. Industry scramble eggs. No normal Müsli. Fried bacon was too thick and not fried properly. No Tomatos.

Dear HOLGER S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orange Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy Caoudal Directeur.

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Other web-users rate our hotel

  • 195 reviews 9.2/10 Location
  • 323 reviews 6.8/10 Room
  • 341 reviews 8.6/10 Service
  • 6 reviews 5.6/10 WiFi
  • 134 reviews 4.9/10 Cleanliness
  • 111 reviews 7.4/10 Breakfast
  • 7 reviews 4/10 Wellness Area

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