Hôtel de la Coupole - MGallery 5 stars

Customer review rating (ALL Rating) 4.8/5 1,175 reviews

Hôtel de la Coupole - MGallery - Image 1
Hôtel de la Coupole - MGallery - Image 2
Hôtel de la Coupole - MGallery - Image 3
Hôtel de la Coupole - MGallery - Image 4
1, Hoang Lien Street, Sapa District, Lao Cai Province, 33000 SAPA, Vietnam

Description

Hotel extras

  • The only 5-star international hotel in Sapa

  • Direct access to Fansipan cable car station

  • Shopping mall located on the 2nd & 3rd floor of building

  • Unique selection of bars and restaurants

  • 249 uniquely decorated rooms with authentic experience

Our accommodation(s)

Hotel location

Hôtel de la Coupole - MGallery

1, Hoang Lien Street, Sapa District, Lao Cai Province
33000 SAPA
Vietnam

GPS:22.334686, 103.840433

Telephone
Fax +84 214 3709 999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

4 

meeting rooms

From 1 to 570 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,175 reviews

TripAdvisor Rating  5.0/5  755 reviews

Certificate of excellence 2023

Excellent food, location and staff

TripAdvisor rating 5.0/5

L B TripAdvisor review

The staff went over and above to accommodate our needs. Organising food and a taxi for us. I recommend taking a packed lunch from here for the mountain. This is the closest hotel to the cable car for Mount Fansipan. It is located in the heart of Sapa and the interior is delightful. We only ate there but wished we'd had extra time to spend the night.

A true luxury property!

TripAdvisor rating 5.0/5

Flyer13041740463 TripAdvisor review

I came back after half a year and I have to say I did not regret it to do so. The dinner service was awesome and delicious at the same time, especially the beef tatar is a must try. The service was very attentive and did everything to make my stay unforgettable. On top of it the architecture is a true masterpiece and it's worth it to visit. If you are looking for luxury, this hotel is the right place.

Dear Mr./ Ms. Flyer13041740463, We always very much appreciate it when guests choose to return to our hotel for another stay. Hotel de la Coupole Sapa is so grateful for your passion and love for us. We are delighted to learn that your recent visit to our luxury property has once again exceeded your expectations, and we appreciate your kind words. The exquisite dinner service and the delectable beef tartar you mentioned are certainly highlights of our dining experience, and we are thrilled to know that they left a lasting impression on you. Your praise for our attentive service further emphasizes our commitment to ensuring that every guest feels pampered and well taken care of during their stay. Once again, we are honored that you chose our property for your luxury getaway and look forward to welcoming you back for more unforgettable moments in the future. Best regards, Yuna Nguyen Bao Ngoc - Guest Experience Manager

Nice experience!!!

Customer review rating 5.0/5

N. P. N. Families - Confirmed reviews ALL

Excellent service, staffs are friendly and enthusiasm, good location, every conrners of hotel are interesting, nice decoration!

Dear Ms. Phuong n., Thank you for your loyalty to Accorhotels, We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback like yours. We are delighted to hear that you enjoyed our hotel location and the ambience. Moreover, we are delighted to hear that our staff were helpful and paid attention to what you needed. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Best regards, Yuna N. Bao n. - Guest Experience Manager

Best 5 star hotel we have ever stayed in - friendly, warm, beautiful location, fabulous service.

TripAdvisor rating 5.0/5

catsnap TripAdvisor review

We have travelled the world and stayed in 5 star hotels in Europe, the Middle East, Asia, North America, Australia and New Zealand and this hotel beats every single one of them hands down. Service was beyond exemplary; nothing was too much trouble and the ambience was welcoming and wonderful. They even packed me two boxes of fruit and vegetables for our 5 hour drive back to Hanoi, as I have coeliac disease and it's hard to find something to eat on the way to Hanoi. That’s true service above and beyond. Housekeeping was quick if we needed anything, coming straight up. The rooms were spacious, the pool amazing, the spa was great - we went back twice and such a lovely outlook even with the clouds - because when they part - oh my what a view. Every single staff member greeted us when they crossed our path with a friendly "Xin chào" and the standard of English amongst staff was excellent (I think they have an in house English class) Highly recommended and we are already planning a return trip. Special mention to Mo in the Spa and Yuna in guest services and the GM Peter

Dear Mr. & Mrs. Greval, I hope you are doing well and had a nice journey in Vietnam. On behalf of the hotel team member, please accept my deepest gratitude for your compliment regarding your stay at the Hôtel de la Coupole - MGallery. We are deeply honored to receive your glowing review, as it highlights our commitment to providing exceptional service, warm hospitality, and a beautiful hotel to our guest. We are delighted that our spacious rooms, amazing pool, and rejuvenating spa contributed to your memorable stay. I was also shared by my GM and colleagues about the email you sent earlier. Your affectionate words for our hotel and all of the staff, myself included, truly impact me. I still remember your plans for a return visit Sapa again and hope that your experience will inspire others to discover our unique blend of luxury, warmth, and exceptional service. On behalf of the GM, Mo and the hotel team, thank you once again for your stay, your kind words and for sharing your incredible experience with us. We look forward to welcoming you back and creating more unforgettable moments together. Wish you all the best! From Sapa with love. Yuna Nguyen Bao Ngoc - Guest Experience Manager

An out of the ordinary and great experience !

TripAdvisor rating 5.0/5

Seasondtraveller TripAdvisor review

This hotel is full of surprises. The rooms are as beautiful as the lobby. The swimming pool is big and with the most unusual decor, a memorable experience. Breakfast was delicious. Staff are very responsive. The view from the terrace is gorgeous. In sum, we loved every minute of our stay.

Dear Mr. / Ms. Seasondtraveller, Thank you for sharing your exceptional experience at our hotel. We are thrilled to hear that our unique and captivating design elements, such as the rooms, lobby, swimming pool, and terrace view, contributed to creating memorable moments for you and your loved ones. The delicious breakfast and attentive, responsive staff further enhanced your stay, and we are grateful for your compliments. Again, we are delighted to hear that you enjoyed every moment of your visit, and we hope this out-of-the-ordinary experience encourages others to discover the charm of our Hotel de la Coupole Sapa. Thank you for choosing to stay with us, and we look forward to welcoming you back for another unforgettable stay. Sincerely, Yuna Nguyen Bao Ngoc - Guest Experience Manager

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