ibis Styles Heraklion Central 4 stars

Customer review rating (ALL Rating) 4.8/5 954 reviews

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Description

Our accommodation(s)

Hotel location

ibis Styles Heraklion Central

26 Koroneou, & Agiou Titou Street
71202 HERAKLION
Greece

GPS:35.340829, 25.135683

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAIN RESTAURANT

Throughout the day, our restaurant offers a great selection of a la carte options for lunch and dinner. All gastronomic options are inspired by the healthy and nutritious Mediterranean cuisine.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 150 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  954 reviews

TripAdvisor Rating  4.5/5  439 reviews

Certificate of excellence 2023

Centrally located and easily accessible to the main old Town area

Customer review rating 4.5/5

Anil G. Friends - Confirmed reviews ALL

We were upgraded to a room with 2 side views of mountain n sea with a two side balcony. Room was very well designed n comfortable.

Well located, friendly hotel with comfy rooms, easy parking & good breakfast

Customer review rating 5.0/5

Wim Families - Confirmed reviews ALL

Family stay in February (low season) for two nights with 2 adults and 1 child. Positive: - 'Japanese'/minimalism inspired rooms that are comfortable and larger than what we expected in the heart of the city. Good water pressure and temperature in the shower. - Well located in the heart of the city - (Valet) Public Parking underneath the hotel with hotel discount - Very extensive breakfast with hot/cold options - Super-friendly staff that cared and were able to problem-solve - Upgraded room and welcome drink as part of our ALL-membership Could be better: - The stains on the benches and sofas in the lobby made us fear for the worst when we first entered the hotel. It does not give a good first impression, but the room, hallways and all other hotel areas were clean and OK. No issues with broken or dirty furniture anywhere else. Problem solving: - We had a vibration in one of the walls of our room that created some noise at night and caused issues for our son to sleep well. We only noticed it when going to bed. It seemed to be caused by a rattle on an airco unit on the roof. Contacted the reception and a staff member was super-friendly when hearing our complaint. Literally two minutes later a colleague was in the room to check out the issue and confirmed the noise. Another two minutes later the reception called and immediately offered us other options. We got the keys to two rooms in opposite wings of the hotel to go and check out the noise level. We could choose whichever room we wanted. Honestly, both rooms were very quiet with no rattle, noise or vibration. We switched rooms to a room three doors down the hall of our first room and slept like a baby afterwards on both nights. It must have been an isolated issue tot that room. The lady at the receptions was super friendly, helpful and really wanted to solve the issue in the best way possible. Some of the 5-star hotels we visited in the past, did not show this kind of efficient problem solving and empathy with a guest's complaint. It must be said the hotel was not full, so there was an option to change rooms. I can imagine it would have been harder during peak occupancy. But a technician was checking out the issue the next day. Very nice service. In short: good stay, very friendly and impressive service. Kudos to the reception staff.

The best location in Heraklio city. Good stay.

Customer review rating 4.0/5

Georgios F. Business - Confirmed reviews ALL

My overall experience was good. The only negative detail is the fact that pillowcases are open, they don't cover the whole pillow so the guests can come in contact with the pillows, which is not correct and I didn't like it.

Good location and very nice staff

Customer review rating 4.0/5

Jean Friends - Confirmed reviews ALL

I regularly stay here as it is very convenient and the rooms and breakfast are very nice. This time it was a bit noisy outside as I was on the side overlooking a bar and it was a Saturday. But I would choose this hotel again the next time I am in Heraklion.

Always our first choice !

Customer review rating 5.0/5

Elena N. Business - Confirmed reviews ALL

Traveling for business IBIS is always our first choice !! We highly recommended it!!!

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Other web-users rate our hotel

  • 684 reviews 9.5/10 Location
  • 684 reviews 8.7/10 Room
  • 555 reviews 9.3/10 Service
  • 7 reviews 6.7/10 WiFi
  • 478 reviews 9.4/10 Breakfast
  • 435 reviews 8/10 Comfort
  • 183 reviews 8.2/10 Cleanliness
  • 7 reviews 1.4/10 Pool

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