Rixos Borovoe 5 stars

Customer review rating (ALL Rating) 4.7/5 1,315 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Overlooking lake of Schuchie

  • Surrounded by the woods of the National Park

  • Wellness & Spa for relaxation and enjoyment

Our accommodation(s)

Hotel location

Rixos Borovoe

Schuchye Lake South Eastern, Building 50, Akmola Region
021700 SHCHUCHINSK
Kazakhstan

GPS:52.97382898, 70.24152875

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,315 reviews

TripAdvisor Rating  4.0/5  250 reviews

Customer review rating 5.0/5

Yerzhan Families - Confirmed reviews ALL

Thank you Polina and dear team for such an excellent stay

Dear Yerzhan K., We very much appreciate your comments regarding your stay at the Rixos Borovoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jesper Francl General Manager

The stay was great

Customer review rating 5.0/5

Chethan P. Families - Confirmed reviews ALL

We stayed for 2 days to celebrate our son's 8th birthday, it was a wonderful experience staying at Rixos Borovoe. We visited in winter the place looked like a picture from a fairytale. We had requested a small cake for our son's birthday celebration which was arranged. Chef Sunil was good at catering to our Indian cuisine. The food was delicious. We look forward to visiting Rixos Borovoe soon.

Dear Chethan P., We very much appreciate your comments regarding your stay at the Rixos Borovoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jesper Francl General Manager

Fancy as always

Customer review rating 4.0/5

Kanat Families - Confirmed reviews ALL

Pleasant and relaxing stay. Professional staff, always welcoming

Dear Mr. T., We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. At Rixos Hotels, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jesper Francl General Manager

well located, not so pleasant stay

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

to much noisy with kids in the all the public area and the room service not god!

Dear Flavio M., Thank you for taking the time to tell us about your experience at the Rixos Borovoe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jesper Francl General Manager

Nice as usuall!

Customer review rating 4.5/5

Arman Families - Confirmed reviews ALL

We visit this hotel every quarter. Very nice location and service. Reservation team was very kind to move our booking as all roads we closed and no travel was allowed. Thanks for this.

Dear Arman I., We very much appreciate your comments regarding your stay at the Rixos Borovoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jesper Francl General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 344 reviews 9.1/10 Location
  • 423 reviews 8.6/10 Room
  • 1,334 reviews 9.2/10 Service
  • 829 reviews 8.8/10 Food
  • 310 reviews 9.5/10 Amenities
  • 215 reviews 9.2/10 Wellness Area
  • 209 reviews 8.5/10 Cleanliness
  • 180 reviews 9.1/10 Vibe

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